Bemærk venligst, at kulturelle normer og gæstepolitik varierer afhængigt af land og overnatningssted. De angivne politikker kommer fra overnatningsstedet
Hvis du afbestiller din reservation, er dette underlagt værtens afbestillingspolitik. I overensstemmelse med EU's regler om forbrugerrettigheder er reservation af overnatning ikke omfattet af fortrydelsesretten.
Ofte stillede spørgsmål
Har El Tropicano Riverwalk Hotel en pool?
Ja, dette overnatningssted har en udendørs pool.
Er El Tropicano Riverwalk Hotel et kæledyrsvenligt overnatningssted?
Ja, dette hotel tillader hunde (maks. 1 i alt) med en maksimumvægt på 9 kg pr. kæledyr. Der er et gebyr på 50 USD pr. kæledyr pr. ophold. Servicedyr er fritaget fra gebyrer.
Hvor meget koster parkering hos El Tropicano Riverwalk Hotel?
Der er gratis selvstændig parkering på dette overnatningssted.
Hvornår er indtjekning på El Tropicano Riverwalk Hotel?
Indtjekning fra kl. 16.00 til kl. 00.00. Der pålægges et gebyr for tidlig indtjekning (afhænger af tilgængelighed).
Hvornår er udtjekning på El Tropicano Riverwalk Hotel?
Udtjekning er kl. 12.00. Sen udtjekning er mulig mod et gebyr.
Hvor ligger El Tropicano Riverwalk Hotel?
Dette hotel ligger i San Antonio Centrum, kun 5 minutters gang fra San Antonio River, River Walk og Alamo. Derudover ligger Henry B. González Convention Center og Markedspladsen ca. 2 km derfra. Du kan desuden gå til San Antonio Station på 28 minutter.
Kan jeg afbestille min reservation gratis og modtage fuld refusion?
Ja, dette overnatningssted tilbyder gratis afbestilling for udvalgte værelsespriser, fordi fleksibilitet er vigtigt. Du bedes læse overnatningsstedets afbestillingspolitik på vores hjemmeside for at få flere oplysninger om undtagelser eller krav.
Anmeldelser
Anmeldelser af
6,2
Alle de viste anmeldelser er indsendt af rigtige gæster. Kun rejsende, som har booket et ophold hos os, kan indsende en anmeldelse. Vi verificerer anmeldelser i henhold til vores retningslinjer og offentliggør alle anmeldelser, hvad enten de er positive eller negative.Flere oplysningerÅbner i et nyt vindue
6,6
Rengøring
7,0
Området
7,0
Service og personale
6,0
Overnatningsstedets tilstand og faciliteter
Bedømmelse på 10 − Fremragende. 161 af i alt 1000 anmeldelser
10 - Fremragende
161
Bedømmelse på 8 − Udmærket. 240 af i alt 1000 anmeldelser
8 - Udmærket
240
Bedømmelse på 6 − Okay. 240 af i alt 1000 anmeldelser
6 - Okay
240
Bedømmelse på 4 − Dårligt. 159 af i alt 1000 anmeldelser
4 - Dårligt
159
Bedømmelse på 2 − Forfærdeligt. 200 af i alt 1000 anmeldelser
2 - Forfærdeligt
200
Anmeldelser
Verificeret
6/10 Okay
Verificeret rejsende
16. feb. 2020
Synes godt om: Service og personale
At first glance it looks pretty nice. However, the elevators were extra slow and small. The bar was small but the bartender Debbie was very friendly and ended up giving us passes to “howl at the moon” which equaled up to $20 off. That was awesome!
The room was small with a view of the top of another building. . The toilet was one you would find at a convienent store.
Verificeret rejsende
Overnattede 1 nat i februar 2020
Verificeret
6/10 Okay
Verificeret rejsende
7. mar. 2020
Synes godt om: Service og personale
Slidt hotel
Hotellet ligger i udkanten af San Antonio. Slidt og ikke særlig velholdt. Værelserne er ikke af bedste kvalitet
Verificeret rejsende
Overnattede 2 nætter i februar 2020
Verificeret
10/10 Fremragende
Lars
31. okt. 2019
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Riverwalk
Placed 20 feet from the Riverwalk at a fair price we couldn't be more satisfied
Lars
Overnattede 1 nat i oktober 2019
Verificeret
8/10 Godt
John
18. apr. 2020
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Hidden charges
Only bad thing I would really have to say is that they don't let you know there's a deposit we have to pay for every day we stay, and it's a high deposit. They should notify people as their booking about it. Wasn't able to really enjoy because the deposit we had to leave was our fun money.
John
Overnattede 7 nætter i marts 2020
Verificeret
4/10 Ringe
Stacy
31. mar. 2020
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Bad experience!
The hotel looks nothing like pictures and had to change to three different rooms due to no working ac. Very disappointing hotel would not stay again
Stacy
Overnattede 2 nætter i marts 2020
Verificeret
8/10 Godt
Verificeret rejsende
28. mar. 2020
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Property located on the beautiful riverwalk although a long walk to the popular restaurant area. No convenient coffee, breakfast places other than the hotel. Always a few blocks to walk to. Even the closest bus stop was several blocks away.
Verificeret rejsende
Overnattede 4 nætter i marts 2020
Verificeret
4/10 Ringe
Verificeret rejsende
26. mar. 2020
Synes godt om: Service og personale
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
No parking in the obligate used to play a $30 fee for self parking
Verificeret rejsende
Overnattede 2 nætter i marts 2020
Verificeret
2/10 Bundkarakter
Charles
23. mar. 2020
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Coronavirus and San Antonio precautions. I had to pay $30 a night to park in the fire lane because there was no parking and the valets would not let me Park my own car. This was not in the hotel agreement I saw. The valets also wore gloves the whole time and parked cars with the same gloves ... and had hand sanitizer hidden. .. Like the hotel staff who had it behind the counter but nothing for the customers. Made me feel like I was the one that should get the virus.
Charles
Overnattede 2 nætter i marts 2020
Verificeret
6/10 Okay
Fernando
20. mar. 2020
Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Springbreak
On the economicable side but rough stay
Fernando
Overnattede 1 nat i marts 2020
Verificeret
4/10 Ringe
Verificeret rejsende
20. mar. 2020
Synes godt om: Rengøring
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
I Normally don't take the time to review on a place but I had to for this place. Guest beware the picture are totally not what the hotel looks like.
1. Pull deck floor pulling apart pc missing.
2. Pool was dirty there was leaf's and dirt floating in the water.
3. The floor to our room smelled bad.
4. They charge you to park your car $30 a day.
The only good thing was our room was not that bad. The view and noise was they are building a new hotel next door not even on a Sunday morning could we sleep in.
Verificeret rejsende
Overnattede 4 nætter i marts 2020
Verificeret
4/10 Ringe
Verificeret rejsende
18. mar. 2020
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Decent location. It is near the beautiful San Antonio Riverwalk but is a little far than I expected. I was afraid to go anywhere after dark in fear of what may happen to me or my kids. There were a lot of homeless people laying around. There was a lot of construction. The parking was horrible and was way overpriced. I had a hard time finding a decent parking spot and when I did, I will discover the next morning that someone dinged my car door because they parked too close to me. The hotel room was way overpriced. The staff were not friendly. At first glance this appeared to be a fancy hotel but after the first night, I learned that I was wrong. Everything was overpriced and not worth the paying for. My children and I counted down to check out time with anticipation. The worst hotel experience I have ever had.
Verificeret rejsende
Overnattede 4 nætter i marts 2020
Verificeret
2/10 Bundkarakter
Verificeret rejsende
18. mar. 2020
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Hidden fees in parking.. food in lobby bar etc is added to your open tab. Then at checkout you leave with a different amount charged.
Verificeret rejsende
Overnattede 2 nætter i marts 2020
Verificeret
2/10 Bundkarakter
Wanda
17. mar. 2020
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The customer service sucked and the room is dated wall paper is coming off the wall.
Wanda
Overnattede 2 nætter i marts 2020
Verificeret
6/10 Okay
mimi
17. mar. 2020
Synes godt om: Service og personale
Synes ikke om: Rengøring
The staff was friendly, the front desk looked clean or perhaps the lobby. Some what the hallways of the hotel looked old fashioned it looked liked it needed some remodeling and painting . The room that we stayed in with my family was somewhat cleaned. The room was dusty and the furniture was dusty as well. the sheets of the bed were stained. Also the hallway smelled like humidity.
mimi
Overnattede 3 nætter i marts 2020
Verificeret
10/10 Fremragende
frank
17. mar. 2020
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The proximity to everything withing walking distance.
frank
Overnattede 3 nætter i marts 2020
Verificeret
6/10 Okay
Verificeret rejsende
16. mar. 2020
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
The front desk staff are not very helpful; their answers are shot and incomplete. At night, a lot of activities occurred with loud noises, even after 10 PM. With exception of valet parking staff.
Verificeret rejsende
Overnattede 2 nætter i marts 2020
Verificeret
2/10 Bundkarakter
E.Reyna
16. mar. 2020
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I didn’t like that the photos online were very misleading. The only nice thing about the hotel was the lobby. Photos online of rooms are not what you see when you arrive. I booked 2 rooms, we couldn’t take off our shoes because the carpet was old and smelly. I’m very upset about the money I threw away. We could have stayed at Holiday Inn and would have been happier. Disgusted and very disappointed. This place is very old and dated. Unless I get some kind of compensation back I will never use Expedia again.
E.Reyna
Overnattede 1 nat i marts 2020
Verificeret
2/10 Bundkarakter
ADRIAN
16. mar. 2020
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Hvac
Not good
ADRIAN
Overnattede 1 nat i marts 2020
Verificeret
4/10 Ringe
David
16. mar. 2020
Synes ikke om: Service og personale
Charged 3 days of parking fees....
Arrived approx 8pm on wed 3/11 departed Friday 3/13 approx 2pm
David
Overnattede 3 nætter i marts 2020
Verificeret
8/10 Godt
Toriana
15. mar. 2020
Synes godt om: Rengøring
Synes ikke om: Overnatningsstedets tilstand og faciliteter
In need of serious updating
Check in was easy and convenient. They were able to get us in early. Parking is outrageously overpriced at $30 a night. The hotel is in a good location, right on the river. However, the hotel itself is in need of a serious update. Very old and worn down. Beds are super uncomfortable. The pool area is nice, through several broken chairs and rips in the surrounding flooring. The phone in room didn’t work, so we attempted to call the front desk from our cell phone to request additional pillows. No one answered, so we had to walk down to the lobby to request some to be brought to our room. Price was a little high for what we experienced.
Toriana
Overnattede 1 nat i marts 2020
Verificeret
4/10 Ringe
RAY
15. mar. 2020
Synes godt om: Rengøring
Synes ikke om: Service og personale, faciliteter
The facilities in the room need to be worked on. The john is next to the wall not allowing to properly use it
RAY
Overnattede 2 nætter i marts 2020
Verificeret
2/10 Bundkarakter
Cheto
15. mar. 2020
Synes godt om: Service og personale
Synes ikke om: Rengøring
Air condition not cooling. Beds not comfortable. Rooms need to be updated and remove the old wall paper style.
Cheto
Overnattede 1 nat i marts 2020
Verificeret
8/10 Godt
Paul
14. mar. 2020
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Pros: The staff was very nice. The hotel was right on the riverwalk. The bed was comfortable.
Cons: Upon check-in they required that you use their $31 valet parking - then the next morning it took 20 minutes for them to get my car. Very annoying.
The chair in my room was falling apart and hardly usable. The air conditioner was one of those big old units hanging from the wall and very noisy. We preferred to leave it off so we could sleep.
Paul
Overnattede 1 nat i marts 2020
Verificeret
6/10 Okay
John
14. mar. 2020
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Park Yourself/One of many stories here
Hello, I’ve stayed here a few times in the past and just recently and every time I stay, there seems to be NO COMMUNICATION between the Hotel staff and the Valet service every time. I arrived back at the hotel after a night out and the valet gave me a difficult time of checking my second car into the hotel. When everything was settled and done and thought the car was taken up. About 30 mins later I get a call to my room from the front desk saying that the car couldn’t be started (Which is a push to start). So I told the lady that the person starting the car just needed to use the key to press the button, NOT your finger. She responded by saying that’s not on us you need to come down and figure it out with valet. Mind you, the distance from valet to the front desk is about 10 steps from each other. I made my way to the valet podium and there was no one at all in front of the hotel.. not even my car? So I told the lady at the front desk Who called my room the situation and she said to just wait for someone to come. It was passed 6 am... I told her if the car was in the garage why did it need to be started? She had no clue and was obviously not trying to meet our needs of getting to our room and rest. About 5 mins later of waiting for valet I assumed my car was taken care of. I walked back to my room. 15 mins later I get a knock at the door from the valet man still questioning about the key that didn’t start the car. So as we explained to the front desk, use the KEY not finger!
John
Overnattede 1 nat i marts 2020
Verificeret
8/10 Godt
Verificeret rejsende
14. mar. 2020
Synes godt om: Rengøring, service og personale, faciliteter
The lobby was beautiful, gym was great, pool area was great