Desk associates were super helpful, room was very nice and clean and breakfast was great! The only two things off at all were the supplies in the executive suite, there were 2 very small cups available. Period. No utensils, no nothing at all. Also, they advertise a full service on-site spa. There is a spa there, but it is not through the hotel at all and the services they offer and incredibly limited at best. Other than that, everything was perfect.