2/10 Forfærdeligt
Cheryl H., phoenix, AZ
19. jun. 2022
Synes ikke om: Rengøring
Scammers
We rented the unit for 4 days 3 nights bc we had a dentist appt on the Friday. The dentist asked to move the dentist appt to Monday and I asked if we could slide it from Saturday to Tuesday and they said no bc they had renters coming in Tuesday. They did offer we could move it to the weekend of the 18th; HOWEVER it was an increased rate, per day + a “change” fee! I said never mind we will keep the weekend; understandably so it was last minute but we would at least go down Sunday, dentist on Monday and drive back! Comes to find out they double rented it when we didn’t check in on Friday (even though I said we will still keep the weekend). THEN I got a mysterious change from VRBO that I changed it from a three night rental to a one night rental, which isn’t even possible with this particular unit? No refund, no change, we were just not able to even stay one night for the $1000 we spent for the weekend! Such a shame because we go down there every month and we were looking for a new place to stay! It definitely won’t be this unit or this management company!
Cheryl H.
Overnattede 1 nat i juni 2022