Pensionater i Fuji-bjerget

"Nice hotel with spacious rooms and all the amenities you need. Good beeds, fine little onsen for a quiet time. Very well assorted breakfast buffet that even allowed two vegans to enjoy a full breakfast (just bring your own plant milk)."

"Fantastisk hotel i Hakone med super service minded personale. Beliggenhed fremragende"

"I had a very pleasont stay at Regina. The room was very spacious, and the bed was very good. This was very nice, since I had previously been sleeping in a bad bed at another hotel. I also used the laundry machines. I did not use the onsen, since I have tattoos and understood that Because many japanese guests were visiting the hotel at the time, it was best i did not use the onsen. Though I would have liked to used the onsen, I do understand that there are some cultural history around this."

"Fantastisk beliggenhed, men meget slidt hotel. Lækker Onsen og fantastisk udsigt til Mount Fuji."

"We had such a nice stay and the staff was incredible helpful and kind. The receptionist helped us a lot. We would highly recommend!"

"Spacy room, pleasant staff, good view over the lake. Good shuttlebus although we enjoyed walking as well."

"We booked this hotel to get a break from the Japanese city life, but we were quite disappointed. Looking at the pictures when we booked this room, they looked spacious and of newer date, with a private open hot spring - not exactly true to the real deal. When opening the door to the room, we were met with an awful odor, best described as a mix of filth and enclosed dirty moist laundry. The futons were nice though, but the open air hot spring is not open air. It is just a tub that does not get emptied after use - and it is not outdoor. There is no way to get fresh air into the room, since the only window is facing the "open air bath", so you get all the most humid air right back into the room, and the tub is so noisy, we couldn't even sleep with the window open. There was mold on the ceiling in the bathroom, and the walls had dirty stains on them as well - to pricy to be this filthy. We had breakfast and dinner included, and they did switch the menu on night number two, but is was traditional Japanese cuisine, and did not quite fall into out taste, but it looked like the locals enjoyed it. And there was way too much food. We did not have a chance to try the public onsen, since we have tattoos, so I can say if it was good or bad. The staff was nice, and even though they did not speak English well (some of them not at all) we managed to communicate, and they did a great job. I don't think I will recommend this place to other people."

"The hot spring was nice and clean and you get a private time slot, which is very nice. The rooms are cozy and have a balcony, Netflix etc. the staff is friendly and helpful. All in all a very nice experience. "

"Amazing location with nice view to lake Ashi. It was placed very nice to turist attractions near by. The buffet for both dinner and breakfast was very nice with broad options, and a lot of different options for drinks. Lastly the staff was so nice and helpfull. Lastly the rooms were large and clean."