Kroer i Medina

"Rigtig god hotel og venlig personale. God placering. Jeg vil booke et ophold på hotellet igen ved mit næste besøg."

"Absolut det bedste hotel jeg har besøgt i Madina. Vi blev taget rigtig godt i mod ved ankomsten, og fik opgraderet vores værelse til haram view, hvilket gjorder at oplevelsen blev endnu bedre. Personalet ydre en ekstraordinær service ved løbende at sikre sig at man er tilfreds og at alt forløber sig som ønsket. Værelserne er rene og moderniseret med alle de tilbehør et hotelværelse skal have. Som ekstra bonus er det meget tæt på haram ved profetens side, hvilket gøre hotellet mere specielt end det i forvejen er. "

"Now you, dear reader, are probably wondering why the undersigned is exaggerating in this review – but I'm not. I will clearly and distinctly tell you why you should NOT choose this hotel. I have, as you probably have, dear reader, stayed at many 5-star hotels in my life. Hilton Medinah has the advantage of being located right next to the Prophet. Additionally, it has a good and delicious breakfast buffet, albeit excluding their coffee and tea, which are really poor. When you step into Hilton Medinah, you experience an old late 80s/early 90s-like hotel. It looks like you've stepped back 25 years in time. At check-in, we were confronted with the fact that we had made a mistake when booking and therefore could not get two separate beds (though when we showed our receipt, the clerk could see she had made a mistake). The room cleaning and general service were really poor. When you call and ask for a redo, it's on their terms. One evening, there was suddenly a strong smell of petroleum. We called reception and they explained that it was because they had suddenly started painting outside our room. I will be back next year but NOT to this hotel. Stay away and choose something else. There are many others to choose from. For the price, it's seriously a joke."

"1"

"The visuals of the place overall were very nice, and the room was good too. The bathroom seemed to be lacking some curtains or similar because water went everywhere when showering which seemed a bit strange (and was taking its toll on the door). The price was also very good compared to the competition. So the only reason why this is not a glowingly positive review is because the service was lacking, here are a few examples: 1. We arrived early, meaning before the stated checkin time and asked if we were lucky enough to get an early checkin, and the response was that we could, if we were willing to get another room than what we had booked and this room would have a door to a potential neighbor. We were thankful for the offer but decided to leave our luggage in storage and then return later. When we returned later, we had to wait for about 30 minutes before our room was ready and we ended up getting the room with the door that we rejected earlier, but we were too tired to complain (and the neighbor seemed pretty quite). 2. On our last day our entry cards simply stopped working and I had to go down to the reception to get them recoded, but I was offered no explanation or apology. In general the staff managing the reception seemed tired and pretty slow, and we were far from the the only customers that were getting poor service (during our 30 minutes wait we noticed several guests coming to the counter and asking what was going on and when they would get their rooms)."

"Hvis i har børn så anbefales at i vælger hotel lige overfor medina"

"Vi var på dette hotel 3 nætter. Gammelt slidt hotel, vi fik et værelse hvor håndvasken var utæt og tilstoppet så hele badeværelset var klamt. Dårlig morgenmads buffet, dårlig elevator system. Det bedste ved hotellet var at moskeen lå tæt på."