Lejligheder i Sydamerika

"We booked a room for 4 people but there were only sheets and blankets for 2 people. We requested more and got some sheets, but we never had an extra blanket. The room was quite cold so we had a cold night. The location is really good, and the rooms are clean. However its a bit noisy. THe breakfast is very good."

"The receptionist Miss Victoria was very kind and helpful during our short stay. We are very thankful to her."

"Great location and kind staff in the front desk. However, there is barely a kitchen in the room as advertised. There is no pans so the stove is useless. There is a sink but with no water running, it’s useless. Only a microwave and a fridge is working. Also, even though there are staff at the desk, all guests must fill out an online form before arrival. I believe I filled it out 3 times with the site crashing every time. It takes about 30 minutes to fill out with everything from job...

"Ar condicionado gelando, quarto cheiroso demais, limpo e organizado. Pegamos um quarto mais em conta sem cozinha, porém achava que tinha microondas para me alimentar. Solicitei garfo e copo descartável, mas a recepcionista não ajudou. O rapaz que é recepcionista é muito atencioso, simpático, mas a moça demora para realizar o atendimento e não é prestativa, afinal só precisava de um garfo!"

"Pésima experiencia con hotel y con servicio a clientes de Expedia , dos horas para entrar"

"The check in is terrible, if you need to communicate with anyone you need to wait ages until an assistant responds your WhatsApp request. There is no phone to call and no desk service, no receptionist, nobody to help you and the security guys are good persons but not trained to give us any instructions. The hotel is relying too much in AI and forgetting that we are all humans and may need assistance, and that sometimes guests are not Portuguese speakers. The room is not as clean as I would like:...

"the room was ok and the breakfast was ok .. bed number 3 was not very nice .."