Hoteller med alt inklusive i San Andrés

"First the check in staff was terrible. They treated us horribly and were not very helpful when some issues with Expedia and their hotel happened for reservations. After that the troubles only increased. The property advertises as All inclusive however no drinks apart from beer and the food was only buffet. Both were terrible. The service at the pool is also horrible. No one pays attention and to even get anything is ridiculous impossible. This is 0 star forget 5 star hotel! Never would go here...

"I am extremely disappointed with my recent stay. I had stayed at this location before and enjoyed it, but this experience was completely unacceptable from start to finish. The first issue happened at check-in when staff gave my fiancé a difficult time checking in. Things only got worse from there. On Friday night, there was no hot water. I attempted to address the issue with staff, but no one seemed to care or provide any meaningful assistance. Unfortunately, the hot water issue continued...

"Rigtig god lokation lige ved stranden og midt i byen, det betyder også der om natten er en del larm. Animation teamet laver hver aften rigtig gode og interessante shows, klart bedre end forventet. Restauranten har en lille buffet med mad af ok kvalitet. Ud på aftenen er flere fade dog tomme og ingen borde med rene glas eller service."