Hoteller nær Nichupté-lagunen

"I am giving this resort 3 stars because the constant upselling took away from what should have been a relaxing luxury experience. From check-in to checkout, there was always something being sold: vacation club presentations, Preferred Club upgrades, spa services, activities, special events, and even another vacation package during checkout. I understand resorts offer upgrades, but the frequency became exhausting. When I book a luxury all-inclusive resort, I expect to relax, not feel like I’m...

"Loved customer service! They were all humble and kind."

"Muy buenas intenciones,servicio todo excelente"

"Wonderful people clean rooms great food fantastic pools right on the beach. Did not want to leave"

"To be honest, yes, for the low price, it was not bad. At least the view was as promised, you could see the ocean from the side as advertised. Want to make this clear, so if anyone is on a budget and want to stay in the hotel zone, this could be an option. The building lobby had almost run down doors as we walked to the elevator. The room was ok, but not what it looked like in the pictures. The paint was dark and the room was hot when we entered. The bathroom was cleaned, but as you...

"all inclusive hotel i den lavere ende, og alting er derefter"

"This is a horrible old property that is being offerred at exuburate prices. It has a motel feel. We tried 3 restaurants and all had horrible food. We ended up going across the street to Ilios for some good food, Luckily we were only there for one night. "

"This hotel have not been maintained for decades. When you finally got in touch with the staff they were very friendly. But both the restaurant and pool bar was abandoned for long periods. I would find another place to stay"

"We didn't receive water service for last two days even after calling front desk and making them aware."

"Horrible service and even worse food. And not friendly to non-Spanish speakers"

"La habitacion no la limpiaban como se debia y el aire acondicionado no funcionaba bien"

"Room was always clean. The food at the restaurants was excellent. Would be back."

"Overall great resort, five star to everything but the food. I’d give the food two or three star. Maybe I’m a food snob and it’s kind of expected it’s never that great at resorts? What stood out about the food not being great is the dinners, all meats were always overcooked and veggies undercooked. Everything tasted like it was managed to be as economically efficient for the resort as possible. I guess I expected more from Live Aqua in that aspect."

"This is a beautiful resort to stay enjoyed every minute of it. Also, the food was wonderful! Rooms were beautiful clean, and the staff came by daily to take care of us. Will be returning for another visit in the future."