4/10 Dårligt
Barb nacole, Edmonton
Rejste i en gruppe
7. jan. 2026
I paid for a garden view room and they changed my room when we got there I was supposed to be in room 4648 facing the garden and the pools instead they decided to send me into room 4143 basically the room that they don't give anybody unless it's a one night cuz it faced the parking lot and I had a nasty dirty air conditioning unit right underneath me where in the end I ended up getting sick why pay for a room that is a nice room facing something nice when you don't even get that experience and when Expedia try to contact you guys to find out why you ignore them so basically I paid for something that I didn't get horrible service on your part Grand Oasis I will definitely be telling people not to go to your resort. Showers didn't work had no pressure tried to take a bath and it took over an hour or two drain room stunk no face cloth no towels have the time never restocked the beer fridge didn't come and clean our rooms at all no blenders in anything the food was horrible the only place the food was good was in if you paid for it or you were in the pyramid and it doesn't state that you have to pay extra if unless you went to the pyramid if that was the case I would have paid the extra $100 to get into the pyramid where we could have gotten into anywhere couldn't even go into a coffee shop because you needed to be a pyramid member they favor Mexican before they favor any of the people that actually fly there from another country highly highly not worth the trip horrible
Barb nacole
Overnattede 8 nætter i november 2025

























