Hoteller nær Ballenas-stranden

"Great Spa, some staff so great and younger staff pretty bad. also did not like all the up-sales that happened right when we got to the hotel and even on the beach."

"This is the second time we’ve been to this resort and I couldn’t recommend it more. The food, staff, amenities, and overall property are great. Only tip would be to either book poolside cabanas in advance or commit to waking up really early to secure loungers by the pool as they fill up quickly. "

"Vi, 3 personer, boede 14 dage på dette glimrende hotel og vi har intet negativt at sige. Værelset havde den rette størrelse og udsigten fra altanen er perfekt ud over både havet og poolområdet. La Isla shopping center er lige over for hotellet og der er et supermarket 10 minutters gang derfra "

"Felt a little extra pressure to buy in to the timeshare the first couple of days. Food was great and staff overall excellent!!! Room was spacious and clean. Great view!"

"lots of seaweeds, furniture's unattended, lacking in staff. room has no veranda, it has window, but you get humidity after a while. The room has no reachable electric outlets, bathroom has bathtub but sealed and not usable, no water coming out of the faucet waste of space! Dining buffet is not good as far as utensils, glasses, soup spoons, running out and not replaced. short staff, food not replaced right away, people tend to wait. ice cream is "melt scream" not ice cream, cones are stale and...

"This was my second stay at the Hilton Mar Caribe Bay. and the service was excellent. This time the resort appeared much more crowded, and unfortunately the difference showed in the overall experience. Cleanliness around the property was inconsistent, with dishes and trash sometimes left unattended. My room was also not cleaned during the day until I requested it after returning around 3 PM. I paid for an Enclave expecting access to the Chala Lounge and the added privacy and services that come...

"Unobstructed beach/ ocean view"

"Nice and comfortable resort with many facilities and service-minded staff."

"all inclusive hotel i den lavere ende, og alting er derefter"

"Staff were friendly and helpful. Rooms were always clean when I returned. Food was incredible. The bartenders were friendly and remembered your name and drink. Will return here next visit to cancun"

"The only thing their staff cares is tips, room service staff don’t take the tip even you leave the tip in the room, only accept tip when you give it to them face to face, and next day they will knock your door for room service when you stayed in your room( we want to take a rest),the worst experience is the buffet restaurant, I know guests supposed to tip the waiters, but every meal from breakfast to dinner? Waiters ask your room card and Take it away and only give you back when you finished...

"This hotel have not been maintained for decades. When you finally got in touch with the staff they were very friendly. But both the restaurant and pool bar was abandoned for long periods. I would find another place to stay"

"The whole property was beautiful except the room that we stayed at ,the owner is using expedia to get customers.And not taking care of the apartment properly. A lot of stuff broken in the rooms and not cared for."