Hoteller nær Kukulcan Plaza-indkøbscentret

"This is the second time we’ve been to this resort and I couldn’t recommend it more. The food, staff, amenities, and overall property are great. Only tip would be to either book poolside cabanas in advance or commit to waking up really early to secure loungers by the pool as they fill up quickly. "

"Vi, 3 personer, boede 14 dage på dette glimrende hotel og vi har intet negativt at sige. Værelset havde den rette størrelse og udsigten fra altanen er perfekt ud over både havet og poolområdet. La Isla shopping center er lige over for hotellet og der er et supermarket 10 minutters gang derfra "

"Great Spa, some staff so great and younger staff pretty bad. also did not like all the up-sales that happened right when we got to the hotel and even on the beach."

"The property, rooms, amenities, and food were, as expected, excellent. The beach is great, and we love the infinity pool. What really stands out are the staff members. They take such great care of the guests and service is beyond 5 stars. We can’t wait to return!"

"Felt a little extra pressure to buy in to the timeshare the first couple of days. Food was great and staff overall excellent!!! Room was spacious and clean. Great view!"

"Startede vores ferie i Mexico med 3 dage på Wyndham Alltra. Alt i alt et glimrende all-inclusive resort, alt personale vi stødte på var virkelig serviceminded, vi fik prøvet den Mexicanske, Italienske og Asiatiske restaurant, alle 3 var rigtigt gode. Hotellet er ikke nyt og nogle steder ser det lidt slidt ud. Poolområdet er måske lidt småt i forhold til hotellets størrelse, vi havde dog ingen problemer med at finde liggestole. Største anke var at ved check-in var de ekstremt interesserede i at...

"Nice and comfortable resort with many facilities and service-minded staff."

"lots of seaweeds, furniture's unattended, lacking in staff. room has no veranda, it has window, but you get humidity after a while. The room has no reachable electric outlets, bathroom has bathtub but sealed and not usable, no water coming out of the faucet waste of space! Dining buffet is not good as far as utensils, glasses, soup spoons, running out and not replaced. short staff, food not replaced right away, people tend to wait. ice cream is "melt scream" not ice cream, cones are stale and...

"This hotel have not been maintained for decades. When you finally got in touch with the staff they were very friendly. But both the restaurant and pool bar was abandoned for long periods. I would find another place to stay"

"Hotel is good but the Royal Holiday staff harassment is NOT. They will harass you until you say yes to their presentation promising you perks. Can you just enjoy the resort??"

"Staff were friendly and helpful. Rooms were always clean when I returned. Food was incredible. The bartenders were friendly and remembered your name and drink. Will return here next visit to cancun"

"Unobstructed beach/ ocean view"

"The only thing their staff cares is tips, room service staff don’t take the tip even you leave the tip in the room, only accept tip when you give it to them face to face, and next day they will knock your door for room service when you stayed in your room( we want to take a rest),the worst experience is the buffet restaurant, I know guests supposed to tip the waiters, but every meal from breakfast to dinner? Waiters ask your room card and Take it away and only give you back when you finished...

"The whole property was beautiful except the room that we stayed at ,the owner is using expedia to get customers.And not taking care of the apartment properly. A lot of stuff broken in the rooms and not cared for."

"The buffet food was horrible. They make you line up at 9am to book the “a la carte” restaurants and the food with those isn’t much better. I got uber eats 3 of my 5 nights at the resort. I read reviews before selecting this resort and i cant help but feel completely lied to. People gave 4.5/5 and i can only assume they’ve been paid or never actually been to the resort. I talked to about 15 other groups staying here and they all said the same thing im saying right now. Save your money, stay at a...