8/10 Udmærket
Sonia
Rejste i en gruppe
23. jul. 2025
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Check-In
Quick process (about 15 min) in a spacious lobby with seating. No welcome drink offered. We inquired about reserving a Bali bed ($400 p/d), and that it would be best to upgrade to The Royal for $500 extra for our full stay. Isaias was polite, but our room keys didn’t work, so we had to return to the front desk.
Membership Sales
Avoid the timeshare tour! They promise 90 minutes, but we were stuck for nearly 2.5 hours and passed through 7 different people. After repeatedly saying no, we had to walk out. Pushy and unprofessional—do yourself a favor and skip it.
Butler Service
Jessica was amazing! Although we weren’t contacted on time, once we met her, she provided 5-star service—great communication via WhatsApp, handled all our dinner reservations, and reserved our Bali bed daily. She truly elevated our experience.
Restaurants
• La Veranda: Great buffet, Fermin on the grill was fantastic.
• Flor de Sal: Friendly staff, but food took 30+ mins. Great cappuccinos.
• Koi: Fun hibachi experience, food was okay but not hot.
• Café Solé: Great spot for ice cream, pastries, and light bites.
Adult Pool Bar
Belmai, Fanny, and Santiago gave us exceptional service by the premier pool. Very attentive and friendly!
Beach
Seaweed was heavy in July—beach closed 4 out of 5 days. Luckily, the water cleared on our last day and we enjoyed it with a Bali bed.
Check-Out
Seamless! Jessica arranged luggage pick-up and our taxi. We relaxed at La Veranda and Cassis Bar until departure.
Sonia
Overnattede 5 nætter i juli 2025
