Hoteller nær Hampton Court Palace

"Good location, well connected. Check-in process was tedious because the payment machines did not work. The self check-in does not work if booking is made on 3rd party site or for international bookings. Also, there was issues with multiple keys in the room - apparently a problem with the key cutting device. Apart from these minor inconveniences, no issues. "

"Værelser er fine, komfortable og rene. Der var ombygning i gang af hotellets restaurant og bar - det var løst ok i andre lokaler - men ikke nær så hyggeligt som sidste år, hvor vi også boede på dette hotel. Vi kommer igen til næste år, hvis vores messe ikke skifter lokation. "

"They could not do enough to look after you top place to stay"

"Very kind staff and excellent breakfast. Those two combined made up for the lacking housekeeping and the weak internet in the room. Breakfast was awesome, and internet much better in the restaurant, so I might use that for online work and meetings next time around. Location is great - right next to the train station, and the bus connection to LHR airport is smooth :-)"

"Noice from road is so loud that you cannot have windows open. Room has no ventilation and hallway smells damp. Interior is old and worn. "

"No Parking close by to drop off luggage. Treacherous, steep downhill path through a park to take several heavy suitcases. Incredibly poor communication from the property, who in the first instance did not respond for over a week to our request for an early check in. e repeatedly asked host for check in details,and we eventually got them on the day of check in only 15 minutes before scheduled (normal) check in time, at which time we were already at the weddding of my daughter, having travelled...

"Lady was very nice and hospitable, cooked us breakfast in the morning and was very attentive. We look forward to staying here again"

"Another great stay at The Swan Inn, Esher. The rooms are always clean & modern. The bar & restaurant staff helpful & polite as always. Food & drink delicious. This is our first choice whenever we visit the area."

"Good friendly hotel, food in pub was good above average pub food..."

"The hotel is very beautiful! The Christmas lights outside looked cozy and we really looked forward to visit the hotel. The room was a little bit small, but it was okay. We were not happy about the double duvets. Siblings don't like to share a duvet and their parents either. We asked for 2 more duvets. We got one extra. It was okay, but it would be nice to have one each. We had paid breakfast forward, but when we came down the first morning there was no breakfast. The chef was sick they told...

"A great little place fairly close to Heathrow Airport. Wonderful neighborhood and friendly service."

"We didn't dine here but the menu looked good. The bar had a great selection and the drinks were good. There is a bus stop at the end of the street so easy to get around. We loved our room. It was very spacious. If you have troubles with stairs be sure to ask for a ground floor room as there isn't an elevator. One of the reasons we booked here is because it said there was a pool, but the pool wasn't open and the staff was clueless about it. Kept saying maybe tomorrow."

"the best hotel "