Hoteller nær Tower of London

"The Tower Hotel At check-in, the focus seemed to be on selling early check-in for £30 per person rather than welcoming guests or informing us about the hotel facilities. We were initially given a room that did not match the photos we booked from. The only reason we chose this hotel was for the Tower Bridge view. After complaining, we were moved to a suite with only a partial bridge view and a view of the hotel roof. The suite was large but extremely worn. Walls and woodwork need repainting, furniture is heavily used, cabinet doors stick or are falling off, lamps hang crooked or do not work, and both TVs are improperly installed. The kitchen has no pots or pans, the minibar selection is minimal, and the refrigerator did not work. Water pressure is very low, the mixer tap is defective, and the shower rail is loose. There are no modern power or USB outlets, but there are still fax and modem sockets in the wall. A technician could not fix the dripping tap, and housekeeping unlocked the door and entered the room simply to ask if we had checked in that day. A manager acknowledged the hotel is in need of renovation. We were given a working refrigerator and promised vouchers for dinner and £50 per person for drinks. However, when we dined, we were told the allowance was only £70–80 total, and we still had to pay the remaining £21.92 (including a 13.5% service charge) on a £101.92 bill — despite paying £300 per night for the stay. Based on this experience, I would not recommend"

"Dårlig bartender Dårligt lille værelse- ingen dør til badeværelset "

"Great location. Great room"

"Lækkert og spændende morgenmad "

"Virkelig fin Morgenmad, yderst børnevenligt og masser af karakterer der render rundt klædt ud og vil snakke med børnene - helt igennem fantastisk"

"Kaotisk morgenmads buffet, med standard mad. Indcheckning var mangelfuld da vi kun fik det ene værelse kl 15.00 Vores andet værelse var ikke klart kl 16.45 så vi fik et andet end det vi skulle have. Hele vores etage var under renovering hvilket vi først så da vi stod i elevatoren på vej op (fik intet af vide ved bookning eller ved ankomst!) Vores værelse lugtede fælt den ene aften / nat af en kemisk ting som håndværkerne havde brugt i løbet af dagen. Fejl ved bestilling af drikke varer i baren og blev over charget og kunne ikke få pengene retur. Yder mere så tog bartenderen og lavede 3-4 ordre der kom efter min, så ventetiden blev meget meget lang. "

"Everything was perfect and breakfast was even better. Somewhat simple yet super high quality of everything topped with a barista making our coffee of choice."

"Outstanding property and impeccable service"

"Fint værelse, rent og tilpas stort. Dejlig pool og sauna. "