Hoteller med alt inklusive i Riviera Maya

"The room was cozy and clean with ac. The staff was helpful about planning out our day and went above and beyond. Breakfast was also a very nice touch and enjoyed by the family. Would stay here again. Thanks to the team at Casa Gem."

"Un lugar para pasarla bien pero con detalles de algunos servicios"

"Very good stay, would stay there again. Awesome personel working there. Only minus for me, was the palm trees are quiet tall, and they shadow, the swimingpool."

"Para una estancia tranquila que cubre lo básico, fue genial, si lo recomiendo"

"Skip (and Doobie) are amazing hosts! They have a beautiful and peaceful Hacienda! Our room also had a very luxurious feel to it. We enjoyed our stay and will definitely return whenever the opportunity arises again. Thank you!"

"Very clean and comfortable. It was a bit noisy, but that is to be expected for such a central location. Staff friendly and helpfull. "

"Fint hotel med god beliggenhed og virkelig sødt og venligt personale. Fornuftig størrelse på værelset, men lidt mindre badeværelse. Hotellet trænger til lidt vedligehold og der er tydelige problemer med fugt. Nogle værelser har en fugtig lugt og der kan ses fugt på væggene på gangene. Begrænset antal solsenge, men man kan tilkøbe cabanna’er. "

"Der var meget støj, både trafikstøj og støj fra f.eks. motor og maskiner fra hotellet... Derfor kunne jeg ikke sove!."

"Nice rooms and staff, the issues of this hotel is behind in the supervision and management. Impossible to get two same meals served the same way. Lack of staff and non organised kitchens are one of the reasons. I am not a complainer and we had good times, and everything on the surface looks good. But a little deeper many of the intentions to have international kitchens is very difficult to fulfill if the wish is to be authentic. I don’t think the chefs in the Italian restaurant ever have been in...

"The place is very colorful. The room was simple, a bit old, but clean. Wifi worked well. The manager and other guests were very nice. I had a good stay."

"Muy buen lugar, solo un poco solo a la redonda del lugar"

"Et godt udgangspunkt. Venligt og hjælpsomt personale. Et hyggeligt sted, dog virker stedet nedslidt og ikke vedligeholdt. Problemer med poolen i de 3 uger vi var der. Alger i vandet og meget affald fra træer som ikke blev fjernet. De har ikke helt de faciliteter de reklamerer med på deres hjemmeside. F.eks poolside snackbar. Der ud over, ingen mulighed for køb af drikkevarer både alkohol og vand. Dette skulle hentes i byen."

"not in good location"

"Property is very beautiful, food in Mexican restaurant needs to be updated more for a Mexican menu, Paul’s Beach everything it’s very nice, some of the staff was amazing. Very good customer service. only one Lady where you’re making reservation for restaurants she didn’t was so pleasant. Thank you so much for everything we enjoyed our stay"