Hotel i Hersham, Walton-on-Thames

"Staff were lovely. Room very dated, mattress so old it's like sleeping straight on the bed base, had to sleep on half the duvet just for a bit of softness. Window didn't close properly. Loose wires coming out of the wall. "

"The room was nice and the staff was alright. They’re not doing all of the sweet little things for kids as it says on their website such as goodiebag for them upon check in and even though my booking said 2 adults 2 children, the sofabed was never made up, I had to call them to have this done late evening. The breakfast was below my expectations, but the fresh fruit was nice. The location is good! "

"Ja"

"Very poor service in reception. Our room was smelly (sewer) and even though the reception promised to fix this, nothing was done during the daytime. Returned to the hotel at night, the heating in the room was off (December) and room still smelly. Service in reception was unacceptable after check-out, as they tried to compensate but never managed to email their compensation as promised. Dust and dirt in some parts of the hotel as construction is going on. Nice breakfast and staff in restaurant,...

"Kanon opmærksom service "

"Personalet var meget venlige og servicemindede, der var stort fokus på at give os en god oplevelse. Vores værelser blev opgraderet til suiter, så vi havde sammenhængende værelser til hele familien. Fantastisk morgenmad!"

"Fint værelse og imødekommende personale "

"Værelset var rent men slidt, meget sødt personale "

"Vi var fem personer i fem enkeltværelser. Værelsernesudformning var meget forskellige, fra træk og larmende lige ud til togskinnerne til en stille sidegade. Det var heldigvis muligt at få et andet værelse. Værelserne var i tre forskellige bygninger. Ingen elevator. "

"Meget hyggeligt område, meget søde og dygtige Pernille. Værelse var fint men ekstra seng var udslidt."

"Personalet var venlige og der var rent på hotellet og værelset, men der var en FRYGTELIG larm fra alle de airconditions, der er placeret på bagsiden af hotellet. Vær opmærksom på at kun nogle værelser er med vinduer! Hotellet ligger i et dejligt kvarter med restauranter, pubber og Holborn Underground station lige ved siden af."

"Still my preferred hotel in London."

"Elsker dette hotel"