Hoteller i Xcaret

"Nice service!"

"We absolutely loved our experience here. The hospitality was exceptional, and every staff member we encountered was warm, friendly, and genuinely welcoming. The hotel is incredibly kid-friendly, which made our stay so easy and enjoyable as a family. We especially loved how beautifully nature is incorporated into the design and layout of the property—it feels peaceful and thoughtfully done. Seeing the friendly wild animals around the hotel was such a unique and special touch. Truly an...

"Great jungle feelings with monkeys and nice stuff / people ❣️❣️❣️🐒🐒🐒"

"Resort is amazing! Pools is excellent, Food is excellent. Beach is excellent. Activities are excellent. Room cleanliness and overall resort is pristine. We thoroughly enjoyed the whole expierence. Our one knock would be the butler service is by far the worst we have experienced in our 5-6 Mexican stays "

"Nice property, relax stay"

"Super bien localisé près de tout"

"Great"

"We loved our stay at jungala! The grounds are beautiful, with a very relaxing vibe. The suites are spacious & tastefully decorated with just about every amenity you would need. The staff was attentive to our every need. We had access to the other hotels & pools on the vidante property. We would definitely return here on a future trip to playa del Carmen "

"The facilities, personnel and restaurants were fabulous. "

"Very nice place. The service was good and we had a lovely stay at HM"

"Wonderful vacation- beautiful surroundings. "

"We had a nice stay. It was a bit more worn out than the pictures. The room was fine, but it would have been nice if they had cleaned the pool more often for leaves. There was a lot of noice from the traffic, when you relaxed by the pool. It was quiet in the room. They were not so fast to fill the breakfast when something was missing. Good idea to have a car. Helpful receptionist. Overall a good stay, especially for the price. "

"Undgå for alt i verden dette hotel. Larmen fra byggeriet på den anden side af vejen og larmen om aftenen og natten fra diskoteket, gør at du i løbet af 24 timer kun har fred for larmen, fra kl 5 til 9 om morgenen og fra 20 til 23 om aftenen. Resten af dagen er der konstant larm. Dog er larmen om natten fra diskoteket det værste. Ekstremt højt og stort set umuligt at falde i søvn. Dørene ud til altanen tager ingen lyd. Vi tog adskillige dage væk fra hotellet, for at bo på et andet hotel for at...

"Rooms and staff were great "

"Aircondition i receptionen og endnu værre i kantinen var på utroligt lav temperatur. Det var helt uvirkeligt at man skulle tage minimum en trøje på. Morgenmaden var ok men inget wow. Ellers var personalet venligt ig hjælpsom. Mit rum var stort. Et stort minus var fusk rengøring i badeværelset. Der hvor der stod sæbe og shampoo på var ikke rengjort. Sæberester fra andre gæster. Pool området var hyggeligt. Hotellet behøver en renovering, det er lidt slidt. Slidte håndklæder. Fik bede om et...

"Vi boede 1 uge på hotellet, det ligger godt placeret, dejlige værelser, dejlig pool på taget. De skulle have ofret lyd isolerende glas på værelserne ud mod gaden."

"Meget dyrt hotel ifht. service og faciliteter. På trods af, at vi boede på et "luksusværelse" med mange faciliteter, så var der ikke varmt vand i de ellers eksklusive brusere. Min kone måtte gå i vores søn og svigerdatters værelse for at komme i bad. Desuden følte man sig ikke ligefrem velkommen i restauranterne (især den udendørs morgenmadsrestaurant), hvor vi tidligere havde boet på et Marriott hotel til 1/4 af prisen, hvor vi blev behandlet som "konger" af personalet. Desuden var det nærmest...

"Smukkeste sted og det sødeste personale. De har valgt mange services som gør det luksuriøst- en ide der ville gøre det endnu bedre er to slags hovedpuder. Maden var fantastisk og stedet magisk. "

"Helt igennem skønt sted. Roligt, vertsskabet venligt OG så var der skildpadderne…. Vi nød vores ophold meget!"

"Overordnet set et fint hotel med god service"