Hoteller nær Río Secreto

"Siento que para quien va a los parques de Xcaret es la mejor opción, pues el trato es muy personalizado, amable y de lujo. Todo es nuevo y las habitaciones están padrísimas pues tienen división de una recámara aparte del sofá, baño y desayunador para tener un poco de privacidad"

"We decided to celebrate our wedding anniversary at Hotel Xcaret Arte. We received to fill out the list of activities, and we did it, we said the reason to visit this hotel. The day of our anniversary we went to a restaurant for dinner and to celebrate, they asked if we are celebrating something and we told them, but nothing happen, no celebration, at least we expected a plate with piece of cake and letter say "Happy anniversary" or something, but nothing. For me I do not care, but for my wife is...

"It wasn’t what I expected but it’s ok. "

"Der var desværre rigtig meget skimmelsvamp på badeværelset, og intet vand i toilettet, håndvasken eller badet. Det var virkelig underligt. Værelset var generelt i dårlig stand, beskidt og nusset. Jeg er med på at det er et billigt hotel, men jeg havde stadig forventet noget ordentligt. Derudover var der tændt lys ude foran værelset hele natten og enormt meget larm fra gaden, og fuglende."

"The place is the perfect location very close to everything. However, is outdated old and they have bedbugs"

"The property is nice, the staff is super friendly, and its close to xcaret! The only thing that I would point out is that the pillows could be better, and the shower. The water flow shuts off after some time and it makes you have to turn back the knobs and turn it back on. Other than that, this hotel is okay. "

"Good, they were very flexible to accomdate your preferences."

"Nice place to stay with kids."

"Nice rooms and staff, the issues of this hotel is behind in the supervision and management. Impossible to get two same meals served the same way. Lack of staff and non organised kitchens are one of the reasons. I am not a complainer and we had good times, and everything on the surface looks good. But a little deeper many of the intentions to have international kitchens is very difficult to fulfill if the wish is to be authentic. I don’t think the chefs in the Italian restaurant ever have been in...

"We stayed at Viva Maya many times and this place has captured our hearts for good. We feel like home at Viva Maya and even though we've been here a lot there's always something new to do. Staff is amazing, place is clean and people are always nice. It's a very family friendly place, the vibes are just so good. Can't wait to visit again!"

"Der var meget støj, både trafikstøj og støj fra f.eks. motor og maskiner fra hotellet... Derfor kunne jeg ikke sove!."