Hoteller nær Río Secreto

"This 9 bedroom tropical boutique hotel, nestled between its natural beauty of jungle and exotic animals does not fall short of luxury and comfort. Bedrooms exceed in ammenities, comfortable beds, pillows, snacks, mini bar. Onsite kitchen, offering limited but tasteful options. The staff is great, always willing to keep you entertained with conversation and very helpful. It is an adorable property, we enjoyed the spider monkeys and iguanas plus more animals we’d never seen. Landscaping is in its...

"Simply the best!"

"Alt var som det skulle være. Helt fantastisk "

"Buen hotel"

"Der var desværre rigtig meget skimmelsvamp på badeværelset, og intet vand i toilettet, håndvasken eller badet. Det var virkelig underligt. Værelset var generelt i dårlig stand, beskidt og nusset. Jeg er med på at det er et billigt hotel, men jeg havde stadig forventet noget ordentligt. Derudover var der tændt lys ude foran værelset hele natten og enormt meget larm fra gaden, og fuglende."

"The property is nice, the staff is super friendly, and its close to xcaret! The only thing that I would point out is that the pillows could be better, and the shower. The water flow shuts off after some time and it makes you have to turn back the knobs and turn it back on. Other than that, this hotel is okay. "

"The place is the perfect location very close to everything. However, is outdated old and they have bedbugs"

"Good, they were very flexible to accomdate your preferences."

"After a couple nights in a room with sub par air conditioning, the amazing team here not only moved us to a room with ice cold AC but also upgraded us at no charge to a suite! We are so grateful. We ate at the Italian restaurant, the French restaurant, the buffet, and our favorite is Chayita, the 24 hour taco/burrito restaurant. While the sea bass at the French restaurant was perhaps the best thing I’ve ever eaten in my life, the steaks my wife and son ordered were overcooked and under seasoned....

"June 2026 very recent START WITH BROKEN TOILET SET, I SLIPPED OFF THEN REMOTES FOR AC NEEDED HELP THEN SHOWER, FLOODED THE ENTIRE ROOM , WORST NO WARM TO HOT WATER THEY AGREEED. AND WAS SUPPOSE TO FIX HOT WATER TANK ADVISED TO USE ANOTHER ROOM ALSO NO HOT WATER,' PAST UPSET MY ROOM THEY DID NOTHING AND AGAIN COLD SHOWER NOT EVEN WARM , FORGET HOT. THEY DID NOTHING AND DID NOT UNDERSTAND ME. EXCEPT YES YES ROOM WAS NICE AND CLEAN , SERVICE WAS HORIBLE FOR A 9.4 EXCEPTIONAL RATING , MORE LIKE...

"Nice rooms and staff, the issues of this hotel is behind in the supervision and management. Impossible to get two same meals served the same way. Lack of staff and non organised kitchens are one of the reasons. I am not a complainer and we had good times, and everything on the surface looks good. But a little deeper many of the intentions to have international kitchens is very difficult to fulfill if the wish is to be authentic. I don’t think the chefs in the Italian restaurant ever have been in...

"Really nice place"