Hoteller nær Virgen Strand

"We had a nice time, but we wish the sea weed problem was disclosed before we booked. The water is so discolored you cannot snorkel or see the sea life:("

"We really enjoyed our trip overall. Food was good and people were friendly. I did notice some cracks around the edges, so to speak. We noticed the last night they only put a top sheet over the bed, not an actual cover. We asked for certain things in the mini-fridge (which they encouraged) but it wasn't fulfilled. And 5/6 restaurants we tried I really enjoyed the food. I don't recommend the Italian as it was really dry bread and over salted food. Some disappointing things, but mostly a great...

"Chablé Maroma”s location, facilities, restaurants, and vibe are outstanding and superior to the half dozen or so Riviera Maya properties I have stayed at in recent years. The breakfast at the Kaban restaurant on the water is a sublime experience. The jungle spa has everything you’d expect at a world-class facility, and it is right in the middle of a teeming jungle. The staff are always genuinely helpful and courteous."

"Beautiful resort with amazing service and views!"

"Great Hotel, one of my favorites! I’ll be back !"

"We had a wonderful short stay at the Belmond Maroma to celebrate our engagement. The staff and their service were top notch. In particular, Emanuel took great care of us. The spa was wonderful for both treatments and some time in the hot/cold plunges, steam and sauna. The restaurants were picturesque right on the beach - we particularly liked breakfast with the fresh juices of the day and daily changed pastries. The gym setup is excellent and the daily complimentary activities rounded out our...

"We were scheduled to check in at 3 PM, but the staff were so slow that we had to wait 30 minutes at the reception. Conversely, although check-out was at 12 PM, they rushed us into our room at 11 AM. The food was delicious and the pool was nice. However, the water in the overwater villas was dirty and covered in a lot of algae, so you can't swim directly into the sea from your room."

"Es excelente el hospedaje, el hotel es muy bonito"

"Front desk has terrible customer service skills, bell man, house keeping, gift shop staff and all other staff were great had the best customer service, you should have them train your front desk people."

"Wonderful"

"Had a very relaxing time here. Only thing I was surprised by was there not being waiters at the pool. Every resort I’ve stayed at the “pool boys” would get your drinks or snacks while you stayed by the pool. The landscaping was BEAUTIFUL."

"Overall it was a great place to stay. Rooms are clean. Most of all all the staff are super nice"

"Absolutely loved the stay and plans and surprises"

"Todo fue excelente"

"Todo bien"

"clean room"

"Overall a fantastic stay,however, once in a while the great service failed but not enough to ruin our stay in any way."

"The property and staff were amazing. It will be a yearly vacation spot for my family and I. Love every moment!!!"

"Et udemærket Hotel, men efterhånden noget slidt.. personale er ikke indlevende og viser ikke særlig interesse i at hjælpe og guide, de kunne sagtens give en bedre helhedsindtryk ved at "være mere tilstede" dog fik vi altid en super fin betjening ved forgenmaden! Det er synd at alle hoteller og komplekse i området er så indelukket og man ikke kan gå frit rundt.. strand er meget sten og klipper.. "