Hoteller nær Virgen Strand

"Exceptional staff service and food. A very well run quality resort"

"This place was amazing. Everything was perfect from the room to the entire resort. The staff was something I’ve never experienced before and they all went above and beyond."

"Loved the hotel - unfortunately there was a large group event and some restaurants were closed but overall staff to guest ratio is amazing, great food option although a bit expensive"

"They consider themselves as luxury but they are really not. There were mice droppings ALL OVER the outside of the room in the hallways. Mice droppings in the staircase corners. They have an infestation!!! Also everything is made pretty cheap (furniture, decor, etc). The staff was overwhelmed with the occupancy the week we were there. Would not come back. Hector at the pool and beach was great!! And the lady that did the margarita class was awesome!"

"We had a wonderful short stay at the Belmond Maroma to celebrate our engagement. The staff and their service were top notch. In particular, Emanuel took great care of us. The spa was wonderful for both treatments and some time in the hot/cold plunges, steam and sauna. The restaurants were picturesque right on the beach - we particularly liked breakfast with the fresh juices of the day and daily changed pastries. The gym setup is excellent and the daily complimentary activities rounded out our...

"Only gave a 4 star on the property due to the sea weed issues. Other than that it is a great resort."

"If you’re a local or from mexico and you love the water sport they offer and you own a car /rent this is a great hotel for you. This is not a hotel for tourists at all. No one here knows any English which is fine and makes sense as I am in mexico but to try and explain that they are false advertising a hotel by lying on the hotel post is incredibly hard. There is no pool, no hot tub, the rooftop patio is totally abandoned with nothing on it there is no gym that I could find and you are...

"Pool could be cleaner. "

"Love this resort. Not my first time there and won’t be my last. Really nice property and facilities, great food and vibe. "

"Quiero compartir mi experiencia para que otros huéspedes estén informados antes de aceptar esta charla de ventas en el hotel. Lamentablemente, fue una experiencia muy incómoda y desagradable. Desde el inicio, dejamos claro que no estábamos interesados, pero aun así el representante, Iván Estrada (closer de la venta), insistió de manera excesiva y poco respetuosa. Su actitud fue altamente presionante, haciéndonos sentir incómodos en todo momento. Lo que debería haber sido una simple...

"My wife and I travel as a hobby... and we travel in luxury. The Rosewood Mayakoba is the most luxurious experience we have had. The spa is perhaps the best on earth, the interior mangroves and boat rides to restaurants is such a cool experience. The rooms are literally on top of the water, private pools, AMAZING service... truly an experience that I hated to end!"

"las albercas son inmesas, la comida , el parque acuatico"

"Todo bien"

"Es un hotel muy bonito tanto intrrnamente como sus instalaciones e actividades. Muy buen servicio y las habitaciones muy limpias y acojedoras. "

"Overall a fantastic stay,however, once in a while the great service failed but not enough to ruin our stay in any way."

"The architecture of this resort is really gorgeous, however I expected much better services and customer service from a luxury resort. Pilates and fitness classes are advertised, but there was only a very beginner level yoga class available in the morning. Service to the pool was inconsistent - sometimes we would get service, sometimes we would need to go ourselves to the bar to order, and our requests were sometimes forgotten. I was also surprised to see the amount of extra charges - there was...

"Vidunderligt sted. God mad. Vi havde halvpension og nød det, da vi på den måde fik lokale retter som vi ellers ikke havde fundet frem til selv på et menukort. Hotellet ligger ca. 5 km fra byen - og det værdsatte vi meget. Så roligt og afslappende sted. Vi vil gerne retur hertil. Vi boede i rummelig bungalow. Er man til byliv, fest og farver skal man vælge et hotel inde i byen."

"Et udemærket Hotel, men efterhånden noget slidt.. personale er ikke indlevende og viser ikke særlig interesse i at hjælpe og guide, de kunne sagtens give en bedre helhedsindtryk ved at "være mere tilstede" dog fik vi altid en super fin betjening ved forgenmaden! Det er synd at alle hoteller og komplekse i området er så indelukket og man ikke kan gå frit rundt.. strand er meget sten og klipper.. "