Hoteller nær Tres Rios Økopark

"Beautiful resort with amazing service and views!"

"Fantastic food and service! Beautiful property!"

"Todo bien"

"They made my solo birthday vacation one for the books! I had the best time and the staff was extremely supportive and helpful at every turn."

"Great Hotel, one of my favorites! I’ll be back !"

"I loved the ambiance and staff was real friendly. I did not like Caprice Grill food. Also did not like that the buffet was only for breakfast."

"The facility and staff are incredible. Many thanks to Julio, Ruben, Luis Pat, Jenny, Martin, Bernarbe (and so many more) for taking care of us for a week!"

"clean room"

"We stayed for 9 nights and there was not a day without some kind of mistake or misunderstanding. The staff is very very polite and friendly, but they lack professionalism and training. Some servers in the restaurants don’t speak very good English, so that can be an area of improvement. The overall impression is that the whole operation is out of tune. Strong management and review of all aspects of operations is recommended. Alila is not on par with the rest of the Mayakoba hotels."

"Comida excelente, el personal muy amable"

"Great"

"A lot of solicitation by staff and outsiders A stagnate smelly swamp by the rooms Mosquitoes and possibly bed bugs Raccoons everywhere Okay food at best"

"Overall a fantastic stay,however, once in a while the great service failed but not enough to ruin our stay in any way."

"We had a nice time, but we wish the sea weed problem was disclosed before we booked. The water is so discolored you cannot snorkel or see the sea life:("

"We enjoyed our stay overall and appreciated the hospitality. However, we felt that the property could benefit from some structural maintenance and upkeep in certain areas. Additionally, while the food was satisfactory, it did not quite meet our expectations in terms of taste and quality in comparison to the Cabo location. I hope this feedback is helpful and contributes to further improvements for future guests."

"Excellent hotel in terms of staff, location, cleanliness, food. We had a great five-day stay, but we had a problem with Expedia. Don't trust Expedia. Book this hotel from the hotel's own website."

"Vidunderligt sted. God mad. Vi havde halvpension og nød det, da vi på den måde fik lokale retter som vi ellers ikke havde fundet frem til selv på et menukort. Hotellet ligger ca. 5 km fra byen - og det værdsatte vi meget. Så roligt og afslappende sted. Vi vil gerne retur hertil. Vi boede i rummelig bungalow. Er man til byliv, fest og farver skal man vælge et hotel inde i byen."

"The rooms are amazing and the service is really great. Only minus is probably that the hotel is a bit away from Playa city center. But other than that this was probably the best hotel we have ever been in. "

"Amazing room, amazing service, nice and quiet. Highly recommended "