Hoteller nær Nicklaus Design Golf Course

"Poolside seating was plentiful and comfortable "

"We just returned yesterday after a one-week stay at the Jungala Hotel and I wanted to give you some tips/thoughts My family of 3 stayed in room 1855 - no stairs and around the corner from the concierge and the coffee (FREE!) No complaints about the room - it’s stunning! Bring a wine stopper, salt and pepper! Cleaning staff and concierge were fantastic Restaurants: make resos ahead through concierge on What’s App Salum - it has a great vibe - very picturesque - plenty of food options you...

"It’s an interesting place. Pros - great value Good rooms Clean No pool hot tub not working Cons. Isolated nothing around No English Snack bar shuts at 5:30 rather expensive "

"Very large property and beautiful grounds. The property is overall pretty well maintained but this is an older resort. The swim up pool rooms were nice and we enjoyed swimming from the room to the larger pools and bars. Plenty of restaurant options but overall the food was 50/50 for us. Some items were pretty good and others were not. Also compared to some other resorts we've stayed at the restaurant staff was a little slower. Overall all resort staff was friendly and helpful. One thing that we...

"Communication was not good, we did not know how to access the water park and when we tried to access it we learned it had to be booked the day before. We were not able to use the water park due to that. We struggled with the restaurant options, not enough kid options. Jade restaurant was the best of our experience. They went out of their way to give good service and was very accommodating. Overall, the place was beautiful and clean. "

"Et udemærket Hotel, men efterhånden noget slidt.. personale er ikke indlevende og viser ikke særlig interesse i at hjælpe og guide, de kunne sagtens give en bedre helhedsindtryk ved at "være mere tilstede" dog fik vi altid en super fin betjening ved forgenmaden! Det er synd at alle hoteller og komplekse i området er så indelukket og man ikke kan gå frit rundt.. strand er meget sten og klipper.. "

"Property is Beau"

"The room we had was quite lovely and clean. The staff all around the resort were friendly and extremely helpful with any requests."

"Absolutely wonderful place! Beautiful, relaxing, and everything smells so good! My only complaint is the pool is unheated! My 2.5 year old had purple lips within 10 minutes of playing in it in 80° weather. The pool largely remains empty, as it’s just too uncomfortable."

"They consider themselves as luxury but they are really not. There were mice droppings ALL OVER the outside of the room in the hallways. Mice droppings in the staircase corners. They have an infestation!!! Also everything is made pretty cheap (furniture, decor, etc). The staff was overwhelmed with the occupancy the week we were there. Would not come back. Hector at the pool and beach was great!! And the lady that did the margarita class was awesome!"

"The owners, Mark and Irina are fantastic host. Chef Derek is great. The place is truly serene and amazingly beautiful. The Glass house is very nice. Highly recommended ! My suggestion: Is to have a small microwave and coffee maker. Also, a dolly to transport the luggage’s to the suites. "

"We stayed here with two families with 4 kids under 10 for two nights.They had so much for them to do. A pool, bounce houses, a trampoline, electric cars, a campfire, and they even got to play with the resident bunny, ducks, and chickens. The staff was also extremely kind and helpful making the kids food to order throughout the day and always finding things to entertain them. We didn't have our own car, but they happily drove us to local cenotes and even helped pick up a friend who needed a ride...

"Excellent staff"

"Vi nød 7 dage på dette fantastiske sted. Har aldrig været så forkælet af personalet om det så var strandfolkene, rengøringen, restauranterne,lobbyen, barene, alle var yderste servicemindede. Beliggenhed 10/10. Det eneste minus var at alt er lukket ned efter kl 2200, men så var der jo roomservice 24/7. Så vi kommer der meget gerne igen. "

"Overall a fantastic stay,however, once in a while the great service failed but not enough to ruin our stay in any way."

"staff "

"Staff very helpful and kind! The resort is very dated! Hot tub in our casita suite did not work, and no discount was offered when we reported it! Our private pool was slimy, dirty, and was NEVER cleaned our entire stay (7 nights)! Would definitely not recommend this resort to anyone! It was a very disappointing stay and Expedia should know that this resort only wants to sell memberships, at our check in, thru out our stay, and even the day we left waiting for our transportation to return to...

"Room was clean! Staff were very friendly and helpful all the time. "

"👍👍👍👍"