Resorter i Tancah

"This property was so good that we going back in 2 months"

"Such a nice place with very friendly staff especially from the concierge Juan who made anything happen. "

"Las instalaciones del hotel en general muy bien respecto de la comida y bebidas no eran proporcionales en calidad y sabor con su costo, tienen que mejorar mucho. El spa es lo mejor del hotel 100% recomendable."

"The lobby staff was extremely slow. The wrist door key didn’t work. The El Dorado restaurant waiter was telling us what we should or shouldn’t eat. Brought one piece of cake and ice cream and told us to share. We had to make him bring a second dessert."

"We were a family of 5 and after a few complications finding the right rooms Jazmin in the front desk showed excellent customer service and found a great solution for us. The hotel is really really nice. The rooms are spacious and new. The pool areas are fantastic, the beach is wide and white and the food and drinks were above our expectations. The only thing to consider is if you need connecting rooms. If so, this is only available with a booking in family selection, which is at a premium...

"My room air didn’t work."

"Much too large for our taste n food was mediocre. Too crowded n insufficient info provided by staff."

"We recently stayed at the Family Selection at Grand Palladium and had a mixed experience. While the property is beautiful, several areas need improvement, especially considering the price. One major disappointment was the beach, where a staff member told us the resort chose not to pay for cleanup, making it unusable during our stay. The resort is just over an hour from Cancun Airport, and round-trip transportation cost us over $200 USD, so plan accordingly. The grounds are lush, well...