10/10 Fremragende
Alexander
Rejste med familie
20. apr. 2026
The Bahia Principe Grand Coba Resort (BPGCR) is the ideal destination for both families with children and couples; by all standards, its performance receives the highest rating 5.
Everything stated below pertains to Expedia, the company with which we booked our vacation at BPGCR.
An Expedia representative scheduled our departure to the airport for 4:20 AM the following day—informing us of this by phone at 4:00 PM—and allotted three hours for the trip, instead of the 1.5 hours stipulated in our contract. From the driver who arrived to transport us to the airport, we learned that BPGCR was the fourth stop on his route! This three-hour ordeal—bouncing along rough roads through the dark jungle can only be described as torture!
While the OTA (Online Travel Agency) Expedia is ultimately responsible for the performance of its transport providers, its system prompts users to review the BPGCR itself. Consequently, travelers who experience issues with the transport company end up directing their dissatisfaction toward the BPGCR website rather than Expedia's!
Based on our experience booking through Expedia.com, my rating for Expedia—across all parameters including organization, oversight, and accountability—is the absolute lowest: 2. I would not recommend entrusting your vacation plans to Expedia.com to anyone.
Alexander D.
P.S. For Bahia Principe Grand Coba Resort Management Only
Please send me an email address where I can send a letter containing ideas for the improvement.
Alexander
Overnattede 11 nætter i marts 2026


























