Familievenlige hoteller i Cancún

"This resort has beautiful views and beautiful rooms. It’s all around a nice resort. The issue is with their staff like their concierge and VIP personnel. The concierge would sit on his phone all day and when you call down to talk to them they don’t answer, it was so frustrating! The VIP team more specifically Clara approached us offering a discounted massage if we went to go look at their sister property that was “new” it was not a new property and ended up being a time share scheme. Just so...

"Awesome staff and the food was phenomenal"

"The hotel is conveniently located in Puerto Cancún, close to really good restaurants, shops and the ocean. The rooms are modern, clean, and offer great views. Amenities such as the gym are well maintained, and the food is good as well. Where the hotel falls short is in the level of service. While the staff are generally courteous, they are not particularly proactive or attentive, and do not consistently go above and beyond to ensure guests have a positive, seamless, and convenient experience....

"Startede vores ferie i Mexico med 3 dage på Wyndham Alltra. Alt i alt et glimrende all-inclusive resort, alt personale vi stødte på var virkelig serviceminded, vi fik prøvet den Mexicanske, Italienske og Asiatiske restaurant, alle 3 var rigtigt gode. Hotellet er ikke nyt og nogle steder ser det lidt slidt ud. Poolområdet er måske lidt småt i forhold til hotellets størrelse, vi havde dog ingen problemer med at finde liggestole. Største anke var at ved check-in var de ekstremt interesserede i at...

"Great!"