Crown Paradise Club Cancun All Inclusive

3.5-stjernet overnatningssted
Familiesjov på stranden med 3 udendørs pools og tæt på Iberostar Cancun Golfbane

Vælg datoer for at se priser

Anmeldelser

7,2 ud af 10.
Godt

Populære faciliteter

  • Pool
  • Boblebad
  • Alt inklusive
  • Spa
  • Parkering er inkluderet
  • Gratis Wi-Fi
Den nuværende pris er 2.535 kr.
inkluderer skatter og gebyrer
24. jan. - 25. jan.

Værelsesmuligheder

Tilgængelige filtre for værelser
Viser 7 ud af 7 værelser

Standardværelse (Plus)

Højdepunkter

Møbleret altan eller gårdhave
Aircondition
Minibar med gratis produkter
LCD-tv
Mørklægningsgardiner
Hårtørrer
Privat badeværelse
Miljøvenlige toiletartikler
  • 38 m²
  • Plads til 5 personer
  • 1 kingsize-seng og 1 køjeseng (enkeltseng)

Family Suite Paradise

7,4 ud af 10
Godt
(25 anmeldelser)

Højdepunkter

Møbleret altan eller gårdhave
Aircondition
Minibar med gratis produkter
LCD-tv
2 soveværelser
Mørklægningsgardiner
Miljøvenlige toiletartikler
2 badeværelser
  • 61 m²
  • 2 soveværelser
  • Plads til 7 personer
  • 1 kingsize-seng, 1 dobbeltseng og 1 køjeseng (stor enkeltseng)

Standardværelse - 1 kingsize-seng - havudsigt

7,4 ud af 10
Godt
(101 anmeldelser)

Højdepunkter

Møbleret altan eller gårdhave
Aircondition
Minibar med gratis produkter
LCD-tv
Mørklægningsgardiner
Hårtørrer
Privat badeværelse
Miljøvenlige toiletartikler
  • 38 m²
  • Havudsigt
  • Plads til 3 personer
  • 1 kingsize-seng

Family Suite Crown

Højdepunkter

Møbleret altan eller gårdhave
Aircondition
Minibar med gratis produkter
LCD-tv
2 soveværelser
Mørklægningsgardiner
Hårtørrer
Privat badeværelse
  • 2 soveværelser
  • Delvis oceanudsigt
  • Plads til 5 personer
  • 1 kingsize-seng og 1 køjeseng (enkeltseng)

Standardværelse - 2 dobbeltsenge - havudsigt

7,4 ud af 10
Godt
(288 anmeldelser)

Højdepunkter

Møbleret altan eller gårdhave
Aircondition
Gratis vugger/barnesenge
Minibar med gratis produkter
LCD-tv
Mørklægningsgardiner
Hårtørrer
Privat badeværelse
  • 38 m²
  • Havudsigt
  • Plads til 4 personer
  • 2 dobbeltsenge

Crown Room, Ocean View (Club Level /Tina Hidromasaje)

8,6 ud af 10
Fremragende
(112 anmeldelser)

Højdepunkter

Møbleret altan eller gårdhave
Privat boblebad
Aircondition
Adgang til Club-lounge
Minibar med gratis produkter
LCD-tv
Loftsventilator
Mørklægningsgardiner
  • 40 m²
  • Havudsigt
  • Plads til 3 personer
  • 1 kingsize-seng

Værelse til brudepar

Højdepunkter

Møbleret altan eller gårdhave
Aircondition
Minibar med gratis produkter
LCD-tv
Mørklægningsgardiner
Miljøvenlige toiletartikler
Hårtørrer
Miljøvenlige rengøringsmidler
  • Havudsigt
  • Plads til 2 personer
  • 1 kingsize-seng

Du vil muligvis også kunne lide

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Om området

Kort
Boulevard Kukulcan Km 18.5, Cancun, QROO, 77500

Hvad ligger i nærheden?

  • Iberostar Cancun Golfbane - 2 min. gang - 0.2 km
  • El Rey-ruinerne - 3 min. gang - 0.3 km
  • Nichupté-lagunen - 5 min. gang - 0.4 km
  • Delfines-stranden - 5 min. gang - 0.5 km
  • Cancún Mayamuseum - 3 min. kørsel - 2.5 km

Sådan kommer du rundt

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 17 min. kørsel

Restauranter

  • ‪Ennea Beach Club - ‬8 min. gang
  • ‪Zai - ‬4 min. gang
  • ‪Royal Solaris Cancun - ‬12 min. gang
  • ‪Marco Polo Restaurante - ‬11 min. gang
  • ‪Le Lys - ‬5 min. kørsel

Om overnatningsstedet

Crown Paradise Club Cancun All Inclusive

Overnatningssted med alt inklusive og familievenlig profil i nærheden af Iberostar Cancun Golfbane
En kort gåtur fra Delfines-stranden ligger Crown Paradise Club Cancun All Inclusive, som tilbyder et gratis vandland, en natklub og 2 barer ved poolen. Med en beliggenhed ved stranden, en strandbar og liggestole er dette overnatningssted det perfekte sted at nyde solen. Forkæl dig selv med massage, manicure og pedicure eller ansigtsbehandlinger i stedets spa, Spa Acqua Di Mare. Få lidt at spise på en af stedets 6 restauranter, som byder på morgenmad, frokost og aftensmad og har grillretter. Yogatimer tilbydes i fitnesscenteret. Andre aktiviteter inkluderer basketball, beachvolley og klatring. Gratis Wi-Fi på værelset er til rådighed for alle gæster, og der tilbydes en bar i poolen og en terrasse.
Du kan desuden drage fordel af:
  • 3 udendørs pools og en børnepool samt en vandrutsjebane, liggestole og en bar i poolen
  • Gratis selvstændig parkering
  • 2 udendørs tennisbaner, concierge-tjenester og en portier/piccolo
  • Et pengeskab i receptionen, pengeautomat/banktjenester og massage-/behandlingsrum
  • Gæsteanmeldelserne fremhæver de familievenlige faciliteter, beliggenheden ved stranden og poolen
Værelsesfaciliteter
Alle 617 værelser har komfortable faciliteter som roomservice døgnet rundt og pengeskabe med plads til bærbar computer samt fordele som aircondition og gratis produkter i minibaren. Gæsteanmeldelserne nævner de rene værelser på overnatningsstedet.
Andre faciliteter tæller:
  • LED-pærer og miljøvenlige rengøringsmidler
  • Miljøvenlige toiletartikler, badekar eller brusere og hårtørrere
  • LCD-tv med kabelkanaler
  • Møbleret balkon eller terrasse, kaffe-/temaskiner og daglig rengøring

Oplysninger om alt inklusive

Dette overnatningssted er med alt inklusive. Mad og drikkevarer på stedet er inkluderet i værelsesprisen (begrænsninger kan gælde).

Drikkepenge og afgifter

Drikkepenge er inkluderet, og yderligere drikkepenge fra gæsterne accepteres.

Mad og drikkevarer

Alle a la carte-måltider, snacks og drikkevarer er inkluderet
Roomservice døgnet rundt
Minibar på væreslet (visse begrænsninger)

Aktiviteter og faciliteter/udstyr

Alle aktiviteter på stedet og brug af faciliteter og udstyr er inkluderet.

Aktiviteter på land

Klatrevæg
Fitnessfaciliteter
Minigolf
Fodbold
Tennis
Volleyball

Kurser/undervisning/spil

Aerobicsundervisning

Underholdning

Underholdning og aktiviteter på stedet
Liveoptrædener på stedet

Andre inkluderede elementer

Transport til aktiviteter uden for overnatningsstedets område

Lignende overnatningssteder

Faciliteter på overnatningsstedet

Internet

  • Tilgængeligt på alle værelser: gratis Wi-Fi
  • Tilgængeligt på nogle fællesarealer: gratis Wi-Fi

Parkering og transport

  • Gratis utildækket selvstændig parkering på stedet
  • Begrænset selvstændig parkering på stedet
  • Mulighed for handicapparkering

Mad og drikke

  • 2 barer ved poolen
  • 4 barer/lounger
  • 6 restauranter
  • En poolbar
  • En strandbar
  • Kaffe og te på fællesarealer
  • Snackbar/deli

Restauranter på stedet

  • Fisherman
  • La Palapa
  • La Piazza
  • The Roosters
  • Wayne's Boots

Oplevelser

  • 2 udendørs tennisbaner
  • 3 udendørs pools
  • Basketball
  • Beachvolley
  • Billiard-/poolbord
  • Boblebad
  • Børnepool
  • Dampbad
  • Gratis børneklub
  • Gratis vandland
  • Klatring
  • Legeplads
  • Minigolf
  • Motionscenter
  • Natklub
  • Plaskeområde
  • Sauna
  • Shopping
  • Spa med stort udvalg af behandlinger
  • Spillehal/spillerum
  • Svævebane
  • Vandrutsjebane
  • Yogahold

Familievenlige faciliteter

  • 3 udendørs pools
  • Børnepool
  • Gratis adgang til vandland
  • Gratis børneaktiviteter under opsyn
  • Gratis børneklub
  • Legeplads
  • Minigolf
  • Plaskeområde
  • Snackbar/deli
  • Spillehal/spillerum
  • Vandrutsjebane
  • Vaskeri

Bekvemmeligheder

  • Bagageopbevaring
  • Døgnåben reception
  • Frisørsalon
  • Gavebutik/aviskiosk
  • Hæveautomat
  • Pengeskab i receptionen
  • Vaskeri

Gæstefaciliteter

  • Bryllupsfaciliteter
  • Concierge-tjenester
  • Flersproget medarbejderstab
  • Hjælp med udflugter og billetter
  • Portier/piccolo
  • Rengøring (dagligt)
  • Renseri-/vaskeriservice
  • Udskiftning af håndklæder efter anmodning
  • Udskiftning af sengelinned (efter anmodning)

Forretningstjenester

  • Forretningscenter
  • Konferencecenter (areal på 680 m²)

Udendørs

  • Have
  • Liggestole ved poolen
  • På stranden
  • Strandhåndklæder
  • Strandliggestole
  • Strandparasoller
  • Terrasse

Spa med stort udvalg af behandlinger

  • 5 behandlingsrum
  • Ansigtsbehandlinger
  • Behandlingsrum for par
  • Boblebad
  • Dampbad
  • Manicure/pedicure
  • Massage på værelset
  • Spaen er åben hver dag

Hjælp til personer med et handicap

  • Hvis du vil anmode om hjælp til personer med et handicap, bedes du kontakte overnatningsstedet via kontaktoplysningerne i din reservationsbekræftelse.
  • Adgang for kørestolsbrugere (kan være begrænset)
  • Concierge-reception med adgang for kørestolsbrugere
  • Elevator
  • Elevator med adgang for kørestolsbrugere
  • Forretningscenter med adgang for kørestolsbrugere
  • Handicapparkering
  • Registreringsskranke med adgang for kørestolsbrugere
  • Restaurant med adgang for kørestolsbrugere

Andet

  • 2 bygninger
  • 7 etager
  • Bionedbrydelige rørepinde tilbydes
  • Bionedbrydelige sugerør tilbydes
  • Genanvendelige kopper
  • Genanvendeligt service og bestik
  • Ingen rørepinde af plastic
  • Ingen sodavandsflasker af plastic
  • Ingen sugerør af plastic
  • Ingen vandflasker af plastic
  • Mindst 80% af belysningen kommer fra LED-pærer
  • Mindst 80% af fødevarer er lokalt producerede
  • Mindst 80% af fødevarer er økologiske
  • Omfattende politik for at reducere madspild
  • Røgfrit overnatningssted
  • Selskabssal
  • Termoruder

Værelsesfaciliteter

Soveværelse

  • Mørklægningsgardiner
  • Sengelinned til rådighed

Badeværelse

  • Badekar eller brusekabine
  • Gratis toiletartikler
  • Håndklæder til rådighed
  • Hårtørrer

Underholdning

  • LCD-tv med kabelkanaler

Mad og drikke

  • Gratis fyldt minibar
  • Gratis vand på flaske
  • Kaffe-/temaskine
  • Roomservice døgnet rundt

Andet

  • Aircondition
  • Gratis lokalopkald
  • LED-belysning
  • Miljøvenlige rengøringsprodukter
  • Miljøvenlige toiletartikler
  • Pengeskab med plads til bærbar computer
  • Strygejern/strygebræt
  • Telefon
  • Vandbesparende brusere

Politikker

Indtjekning

Indtjekning fra kl. 15.00 til når som helst
Minimumsalder for indtjekning: 21 år

Udtjekning

Udtjekning inden: kl. 12.00

Særlige indtjekningsinstruktioner

Receptionspersonalet tager imod gæster ved ankomst til overnatningsstedet
Kontakt overnatningsstedet via oplysningerne i din reservationsbekræftelse for at få flere oplysninger
Oplysninger fra overnatningsstedet kan være oversat ved hjælp af automatiserede oversættelsesværktøjer
Dette overnatningssted tilbyder 4 pools: en udendørs infinity-pool, en udendørs familiepool (med en børnepool), en semi-overdækket familiepool og en udendørs pool med poolbar kun for voksne.
Sammenhængende værelser er kun tilgængelige for reservationer af 2 "Standardværelse, havudsigt" og afhænger af tilgængelighed.

Adgangsmuligheder

Bemandet reception

Kæledyr

Kæledyr eller servicedyr er ikke tilladt

Børn og ekstra senge

Børn er velkomne
Vugger (barnesenge) er ikke tilgængelige

Betalingstyper accepteret på overnatningsstedet

Vigtige oplysninger

Gebyrer

Du vil blive bedt om at betale følgende på overnatningsstedet. Gebyrer inkluderer muligvis skatter:

  • Der pålægges en byskat: 4.58 USD pr. enhed pr. nat.

Vi har medtaget alle gebyrer, som overnatningsstedet har oplyst.

Godt at vide

Dette overnatningssted udlejes af en professionel vært, der udlejer som en virksomhed eller et erhverv.
Gebyrer for ekstra opredninger kan forekomme og varierer afhængigt af overnatningsstedets politik
Gyldigt billed-ID og kreditkort, debetkort eller kontant depositum kan være påkrævet ved indtjekning til dækning af påløbende udgifter
Særlige ønsker afhænger af tilgængelighed ved indtjekning og kan medføre ekstra gebyrer. Særlige ønsker kan ikke garanteres
Dette overnatningssted accepterer kreditkort og debetkort. Kontanter accepteres ikke
Overnatningsstedets sikkerhedsforanstaltninger inkluderer brandslukker, røgalarm og førstehjælpskasse
Dette overnatningssted har udendørsområder såsom altaner, balkoner eller terrasser, der muligvis ikke er egnede for børn. Hvis du har spørgsmål, anbefaler vi, at du kontakter overnatningsstedet inden ankomst for at bekræfte, at de har et passende værelse til dig
Bemærk venligst, at kulturelle normer og gæstepolitik varierer afhængigt af land og overnatningssted. De angivne politikker kommer fra overnatningsstedet
Kun ikke-alkoholiske drikkevarer er tilgængelige via roomservice.
Hvis du afbestiller din reservation, er dette underlagt værtens afbestillingspolitik. I overensstemmelse med EU's regler om forbrugerrettigheder er reservation af overnatning ikke omfattet af fortrydelsesretten.

Vi bør nævne

Reservationer er påkrævet for spabehandlinger. Reservationer kan foretages ved at kontakte overnatningstedet inden ankomst via kontaktoplysningerne i reservationsbekræftelsen
Ingen kæledyr er tilladt på overnatningsstedet. Dette gælder også servicedyr som f.eks. førerhunde
Byggearbejde er i gang ved en nabobygning, og der kan forekomme støj fra dette byggeriarbejde

Overnatningsstedet er også kendt under navnet/-ene

Cancun Club Paradise
Cancun Crown Paradise All Inclusive
Cancun Paradise Club All Inclusive
Crown Paradise All Inclusive
Crown Paradise All Inclusive Cancun
Crown Paradise Club Cancun All Inclusive All-inclusive property
Crown Paradise Club Cancun
Crown Paradise Club Cancun All Inclusive
Paradise All Inclusive Cancun
Paradise Cancun All Inclusive
Crown Paradise Club
Crown Paradise Club Cancun All Inclusive Hotel
Crown Paradise Club All Inclusive Hotel
Crown Paradise Club All Inclusive All-inclusive property
Crown Paradise Club Cancun All Inclusive Cancun
Crown Paradise Club Cancun All Inclusive All-inclusive property

Ofte stillede spørgsmål

Har Crown Paradise Club Cancun All Inclusive en pool?

Ja, dette overnatningssted har 3 udendørs pools og en børnepool.

Hvad koster det at overnatte hos Crown Paradise Club Cancun All Inclusive?

Priserne for 1 nat for 2 voksne hos Crown Paradise Club Cancun All Inclusive den 24. jan. 2026 starter fra 2.505,43 kr., inkl. skatter og gebyrer, fra og med den 8. jan. 2026. Denne pris er baseret på den laveste pris pr. nat fundet inden for de seneste 24 timer for ophold i de næste 30 dage. Priser kan til enhver tid ændres. Vælg dine datoer for mere præcise priser.

Er Crown Paradise Club Cancun All Inclusive et kæledyrsvenligt overnatningssted?

Nej, kæledyr er ikke tilladt på dette overnatningssted.

Hvor meget koster parkering hos Crown Paradise Club Cancun All Inclusive?

Der er gratis selvstændig parkering på dette overnatningssted.

Hvornår er indtjekning på Crown Paradise Club Cancun All Inclusive?

Indtjekning fra kl. 15.00 til når som helst.

Hvornår er udtjekning på Crown Paradise Club Cancun All Inclusive?

Udtjekning er kl. 12.00.

Tilbyder Crown Paradise Club Cancun All Inclusive fordele med alt inklusive?

Ja, overnatningsstedet er med alt inklusive. Mad og drikkevarer er inkluderet, og oplevelser inkluderer minigolf, fodbold og tennis med mere.

Hvor ligger Crown Paradise Club Cancun All Inclusive?

Dette overnatningssted ligger på stranden i Zona Hotelera, kun 10 minutters gang fra Iberostar Cancun Golfbane og Delfines-stranden. Derudover ligger Nichupté-lagunen og El Rey-ruinerne 10 minutter derfra.

Anmeldelser

Anmeldelser af Crown Paradise Club Cancun All Inclusive

7,2

Godt

7,8

Rengøring

7,4

Området

8,0

Service og personale

7,6

Miljøvenligt

7,2

Overnatningsstedets tilstand og faciliteter
Bedømmelse på 10 − Fremragende. 1194 af i alt 3469 anmeldelser
Bedømmelse på 8 − Udmærket. 844 af i alt 3469 anmeldelser
Bedømmelse på 6 − Okay. 664 af i alt 3469 anmeldelser
Bedømmelse på 4 − Dårligt. 361 af i alt 3469 anmeldelser
Bedømmelse på 2 − Forfærdeligt. 406 af i alt 3469 anmeldelser

Anmeldelser

8/10 Udmærket

Ernst Grauert

Rejste med familie
Synes godt om: Rengøring, service og personale
Overnattede 10 nætter i februar 2023

8/10 Udmærket

Sara

Rejste med familie, Rejste i en gruppe, Rejste med familie og småbørn
Synes godt om: Rengøring
Synes ikke om: Faciliteter
Room was clean. Staff was mostly good. We had a couple negative experiences. The front desk wasn't very helpful, and one experience with the towel desk, the staff rolled his eyes at me when I said in then past I was able to get more than 2 towels at once. I don't understand why I couldn't get a towel per person. Food was fine. Nothing special but we had everything we needed.
Overnattede 7 nætter i december 2025

2/10 Forfærdeligt

Pedro, las vegas

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Mal servicio gastronómicos. Buffet desabastecido, y el pollo mal hecho mal cocinado y es lo unico
Overnattede 7 nætter i december 2025

4/10 Dårligt

monica

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
On average people were waiting 3 hours to check in. Two family members got sick from the food. Getting a seat on the beach was impossible. I would go down around 6 AM and all the chairs would be taken up already, with towels, reserving them. Every single time you would go to get a fresh towel. The guy would always say 10-15 more minutes and they would never be more towels. The thing to make dinner reservations would open up at 8 AM and be all filled up by 8:03 AM. I give everybody who works there a 10 out of 10 except for the pool guy with the towels I give him a zero out of 10 because he was also very rude. Also only two working elevators long ways to go up and down.
Overnattede 6 nætter i december 2025

4/10 Dårligt

Candace Denise

Rejste med familie
Synes ikke om: Service og personale, faciliteter
First, lets start with check in. We arrived day 1 at the time of check-in. It took us over a hour due to there being only one staff member at the desk. When a second person finally came they checked one person in and left yet again leaving one person checking in people. They never went over the amenities. Restaurant reservations open at 0800 in the morning and when I say of your not on the website at 0800 they all get booked up (no one told us this). Getting a beach towel was impossible they were always out, wake up early to get a spot at the pool people reserve them with towels, and good luck getting ketchup. Only thing was good was the steak at the fish restaurant. I do not recommend this resort find somewhere else to go!
Overnattede 3 nætter i januar 2026

2/10 Forfærdeligt

Linh

Rejste med familie og småbørn
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Check-in took over 3 hours. Our toilet was blocked for 3 days, the AC didn’t work the first day/night, and the front desk never answered no matter what time we called. Very frustrating experience and poor service overall.
Overnattede 3 nætter i januar 2026

2/10 Forfærdeligt

Jessica Aparecida

Rejste med familie og småbørn
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
We’ve had the worst experience of our lives. First night, we’ve experienced a couple hitting a woman holding a child in the main restaurant. It was terrible and violent. The staff act quick, but still, I had to cover my child’s eyes so he wouldn’t see violence in OUR FIRST HOURS OF VACATION!! Second, the food!!! We noticed that wasn’t that good, not very clean, the staff would mix everything with no gloves and touching other things; we struggled first, but we had to eat, and our entire family was sick of their stomach. We didn’t spend much time there, but was enough time for everyone feel sick and unfortunately have a bad time. We came home sick in the plane, cramping and having diarrhea, it was a sad and horrible experience to start the year. The people working there are very nice and friendly, but we’re sure we ain’t never coming back to this place! I am sure there might be some kind of health surveillance for places that provide food in this quantity that I might be looking to talk about this resort. We’re completely traumatized!! Last: WHY DO YOU GUYS MAKE SUCH BAD FRENCH FRIES?? Why? It’s mainly one thing in the world it such taste good! It tastes terrible!
Overnattede 3 nætter i januar 2026

10/10 Fremragende

Cristen

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I would definitely stay again.
Overnattede 5 nætter i december 2025

6/10 Okay

John

Synes godt om: Rengøring
Mexican Transportation Services were spot on both upon arrival & departure. We arrived @ the resort & first impressions were great. The staff were extremely friendly & helpful. The room was spectacular & we were right on the beach, 4th floor suite, spectacular! HUGE private patio area w/ a jacuzzi tub even before we entered the actual room. We were very, very happy about the room, cleanliness & the daily attention from housekeeping. Now, it took 2.5 days for us to get a TV remote that actually worked. That was irritating. Had to make multiple requests daily for our mini refrigerator to be stocked w/ beer & water. That was to be done daily w/o hesitation yet we had to inquire daily sometimes multiple inquiries before anything was done to satisfy. The toilet when flushed made a horrific, loud screech. That was never addressed or fixed however, it did flush. Would wake others up if asleep. The two main complaints were the QR code system to make dinner reservations was not working & was told that we needed to go scan the codes outside of each restaurant to make accommodations. I did that but even then, you may or may not get a reservation. The biggest complaint was that I had to go literally sleep on the beach in order to reserve spots for my wife & I under a cabana. Entirely too many people & definitely not enough seating beach side or pool side. We understand that it is high season in Mexico but still should plan accordingly for what you pay & expect to get.
Overnattede 7 nætter i december 2025

6/10 Okay

Sarais

Synes godt om: Rengøring
Synes ikke om: Service og personale
Que contraten buenos chefs
Overnattede 4 nætter i december 2025

2/10 Forfærdeligt

Ann

Rejste med familie, Rejste med familie og småbørn
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
This was the worst resort experience we had ever had. The food was not good and they required a reservation for every single restaurant which you can only do through the app for all of 30 seconds before everything is taken. No reservation, Buffett only. It’s the only resort I’ve ever been to that doesn’t allow you to get top shelf liquor without charging you extra. The room service was also an extra charge, which when booking was advertised as included. The mini fridge was only restocked once during our 8 day stay. When asked for water bottles we were told that maid service does this, then maid service stated room service did it. Then we were told it would be an extra charge to get water bottles. Eventually there was a cart in the hallway and we basically had to beg for water. The room was not very clean upon check in. There was mold in the shower and other areas of the bathroom. The floor had sand all over. Maid service never changed the bag in the trash just emptied it. At check in we waited in line for over an hour and no one greeted us or offered any beverages. Then with our party of 9, 4 separate rooms, but all “VIP” status, we were all told different things about which restaurants we could go to for breakfast. One morning one room was allowed to have breakfast at the La Gallos, the next morning another room was told they didn’t have the correct color of wrist bands. The front desk was not very friendly or helpful. We will not be returning.
Overnattede 8 nætter i december 2025

2/10 Forfærdeligt

Mansour

Rejste med familie og småbørn
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
check in took more than 2 hours, room were not ready in the time we were told, food was really really bad , activities were almost none and always late ,they cancelled several kids activities without prior notice, communication and information were bad, house keeping don't answer and you almost have to beg to clean the room, facility was in bad shape.
Overnattede 5 nætter i december 2025

6/10 Okay

Andrea

Rejste med familie
If you’re looking for a hotel with all of the traditional amenities decently clean room, buffets, multiple pools and access to the beach then yes this hotel is decent especially traveling with kids. For reference we are a family of 5 with kids 4-7. If you’re not too picky on the quality or variety of food, this hotel is also decent . In terms of burgers and french fries those are available every day at the snack bar and buffet. My kids were very content with that and some carrots. my husband and I on the other hand who are much more particular on our quality and variety of food were very very disappointed by the selection, the buffets, and even the restaurants which you had to make reservations for every day at 8 AM offered. Also, in terms of staff services overall restaurants were slow. The buffet had a line to get seated, and the towels ran out twice and the seating at the pool and beach is very limited. The nightly shows were low budget, but at least they were entertaining. The staff running the shows was always smiling and giving their full 100% commitment. Overall, for the kids, this was enough entertainment to keep them happy. In booking this hotel, there was a price difference between $1000-$2000 in comparison to the hotels in the surrounding area now I truly understand what it means when they say you get what you pay for. We would not return to this particular resort due to the food quality and variety and the service being very slow.
Overnattede 7 nætter i december 2025

2/10 Forfærdeligt

Pomelia

Rejste med familie og småbørn
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
We had a family Thanksgiving trip to Mexico. We booked this hotel. NEVER stay here. The rooms were dirty, bathrooms old and not suited for older customers. Water park was closed, climbing wall was closed, two pools were closed, adult drinks watered down, juice was watered down, elevator was broken and the food was inedible. We had to switch hotels at our cost. We never received a refund from the hotel or Expedia.
Overnattede 7 nætter i november 2025

2/10 Forfærdeligt

DANIELLE, Parker

Rejste med familie og småbørn
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Our stay at Crown Paradise Club Cancun was unfortunately very disappointing, and we would not return. Check-in and check-out were a complete mess. We waited two hours to check in and over an hour just to check out, which is unacceptable for any resort. The front desk was severely understaffed, with only one person per line, making an already frustrating process even worse. Calling for assistance was nearly impossible—no one answered the phone except the bellboy or housekeeping. We ran into a serious issue when our in-room safety deposit box wouldn’t open. Calling the bellboy to relay the issue was confusing, and while security eventually helped, we warned them the battery was nearly dead. Sure enough, the battery died a day later. Instead of simply replacing the battery, we were forced to wait over an hour in our room while they removed the entire safe and installed a new one. Restaurant reservations are another major downside. If you are not online at exactly 8:00 AM, you won’t get a reservation. The buffet and snack options were very limited and uninspiring, which resulted in us eating offsite multiple nights—something we’ve never had to do at an all-inclusive before. The rooms themselves are very outdated, and the in-room hot tub was so dirty that we didn’t even attempt to use it. We usually leave resorts saying, “We’d come back again,” but this is absolutely not one of those places. Crown Paradise Club Cancun is not a resort we would ever return to.
Overnattede 7 nætter i december 2025

10/10 Fremragende

Jose

Rejste med familie, Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Needs more staff on checking and check out
Overnattede 3 nætter i december 2025

2/10 Forfærdeligt

Naveen J

Rejste med familie, Rejste med familie og småbørn
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
This all-inclusive Cancun hotel delivered the worst vacation experience with terrible service, long lines everywhere, and the most inedible food across many past all-inclusive Cancun stays. Check-in took over an hour with only two staff processing exhausted travelers. The dated property falsely claims 4-star status while unable to handle guest volume, with uncaring staff robotically reciting policies—strict one-towel-per-person rules with extra charges, $50 penalties for lost room keys, and arbitrary policies barring minors from certain restaurants. Club rooms required walking through pool areas with luggage, serviced by only one working elevator for 7 floors (the second had trapped guests the day before), forcing frequent stair climbs to the 5th floor. Every meal disappointed: breakfast, lunch, and dinner buffets offered the same flavorless options with poolside snacks being worst—unidentifiable meats, fries, chips, and inedible veggies. Accessing specialty restaurants required waking at 7:59 AM to book via app at exactly 8:00 AM—not 8:02 AM—competing with members who get advance reservations. Room service took forever with delivery fees even for water and very limited options. Getting staff assistance meant waiting in lines or being told to "check the app." Activities like pool and ping-pong had long waits with staff showing zero enthusiasm. Only positives were the beach and pool facilities themselves. Avoid this hotel entirely and choose literally any other Cancun property
Overnattede 5 nætter i december 2025

6/10 Okay

Alberto

Synes godt om: Rengøring, faciliteter
The check in line was too long and no chairs available!
Overnattede 5 nætter i december 2025

4/10 Dårligt

Dharminder

Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
The resort was dated - not many food options our room had a shower, which only had cold or lukewarm water - the phone in our room did not work the entire trip time I needed something I had to walk down to the lobby.
Overnattede 3 nætter i december 2025

8/10 Udmærket

Manuel

Synes godt om: Rengøring, faciliteter
Bien por el precio pero los bufetes la verdad nada buenos nada de carne o proteínas
Overnattede 2 nætter i december 2025

2/10 Forfærdeligt

Edward

Rejste med familie
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Staff was good but the resort was not. Beach is VERY rough with waves and the swimming area is very small. Pools are ice cold and should be heated. Food was decent but the reservation system is TERRIBLE. Reservations for restaurants open online at 0800am but if you have not made a reservation by 0805, then you are not getting one. Buffet is your only option and it’s not great. Overall value was horrible given the very expensive price for a converted hotel.
Overnattede 3 nætter i december 2025

10/10 Fremragende

Kenneth

Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
An awesome experience for short
Overnattede 7 nætter i december 2025

6/10 Okay

Ana Karina

Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Albercas heladas, pésimo servicio en check in sumamente lento, no dejaron toallas en la habitación un día y jamas contestaron el teléfono de atención al huésped. Falta de toallas en muchas ocasiones en la zona de alberca Problemas para reservar los restaurantes Las instalaciones bien para niños pero el agua demasiado fría y mala atención al huésped en muchos aspectos en general
Overnattede 4 nætter i december 2025

2/10 Forfærdeligt

Terry

Mini fridge wasn’t full at check-in, couldn’t make reservations for the first two days do to capacity issues at the hotel, was told we could eat breakfast at any restaurant from 7-11. On day 3 we went to the sane restaurant to eat breakfast and was told we could only eat there if we bought into their time share. The pool was always out of towels and the buffet ran out of food quickly as well. And every time I went to the front desk all I got was we see at capacity
Overnattede 4 nætter i december 2025

8/10 Udmærket

Lee

Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Very clean resort, staff were so friendly, food was good, our family had a great time at this resort, improvements would be to improve the functionality of the elevators, stairwells in disrepair and mini fridge did not get restocked everyday as advertised
Overnattede 7 nætter i december 2025