2/10 Forfærdeligt
Alejna
Rejste med familie
1. nov. 2021
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Just dont!
If youre looking for No-Caribbean vibes, fake beach, low budget place this is perfect!
I have travelled so many places but this place was absoloutely the worst.
First of all, it took us 1 hour to check in, the room wasnt ready, so we had to wait- but the funny thing is i overheard some of the employees saing they cant wait for the big season because now quite empty. So they make you wait just to hold their check in policy at 3pm. (Funny how when we when to Grand Fiesta the morning after we checked in at 9 in the morning and we got acces to the room right away) anyhow, The room was OK, the positive thing is it was big, the negative was it was so old I felt like I was wisiting my grandmother. The safe was from 1920 and the doors could barely close. The beach? First of all you had all the large ships going to Isla Mujeres right there so the most limited ocean I have ever seen, and people selling cigars and god knows what every 5 minute. When they didnt go around to ask people they were just standing there looking at the hotel guest, so it was safe to say leaving your thing un attended is a big NO GO!
We gave it a chance but from the door knocking so hard at 8 am from housekeeping, to sellers calling our room to sell something, we had enough and left the hotel the morning of 30th (our check out was on 31st)
Alejna
Overnattede 4 nætter i oktober 2021