Sensira Resort & Spa Riviera Maya – All Inclusive

4.5-stjernet overnatningssted

Vælg datoer for at se priser

Anmeldelser

8,2 ud af 10.
Rigtig godt

Populære faciliteter

  • På privat strand
  • Pool
  • Boblebad
  • Alt inklusive
  • Spa
  • Parkering er inkluderet
Den nuværende pris er 2.739 kr.
inkluderer skatter og gebyrer
21. mar. - 22. mar.

Værelsesmuligheder

Tilgængelige filtre for værelser
Viser 11 ud af 11 værelser

Double Room Standard with Sea View

9,0 ud af 10
Fantastisk
(2 anmeldelser)
  • Havudsigt
  • 43 m²
  • Plads til 4 personer

Family Room -5 guests- Superior with Side Sea View

  • Delvis havudsigt
  • 50 m²
  • Plads til 5 personer

Room Superior with Sea View

  • Havudsigt
  • 54 m²
  • Plads til 2 personer

Room Premium with Sea View

  • Havudsigt
  • 56 m²
  • Plads til 2 personer

Agatha King

8,8 ud af 10
Fremragende
(132 anmeldelser)

Højdepunkter

Balkon
Aircondition
Gratis vugger/barnesenge
Minibar med gratis produkter
Fladskærms-tv
Pudemenu
Mørklægningsgardiner
Separat soveværelse
  • Havudsigt
  • 43 m²
  • 1 soveværelse
  • Plads til 3 personer
  • 1 kingsize-seng

Amber Room

9,2 ud af 10
Fantastisk
(40 anmeldelser)

Højdepunkter

Balkon
Privat indendørs boblebad
Aircondition
Minibar med gratis produkter
Fladskærms-tv
Pudemenu
Separat soveværelse
Premium-sengetøj
  • Havudsigt
  • 43 m²
  • 1 soveværelse
  • Plads til 2 personer
  • 1 kingsize-seng

Agatha Queen

8,4 ud af 10
Rigtig godt
(178 anmeldelser)

Højdepunkter

Balkon
Aircondition
Gratis vugger/barnesenge
Minibar med gratis produkter
Fladskærms-tv
Pudemenu
Mørklægningsgardiner
Separat soveværelse
  • Havudsigt
  • 43 m²
  • 1 soveværelse
  • Plads til 4 personer
  • 2 queensize-senge

Sapphire Room

8,0 ud af 10
Rigtig godt
(62 anmeldelser)

Højdepunkter

Balkon
Aircondition
Gratis vugger/barnesenge
Minibar med gratis produkter
Fladskærms-tv
Pudemenu
Mørklægningsgardiner
Separat soveværelse
  • Havudsigt
  • 50 m²
  • 1 soveværelse
  • Plads til 5 personer
  • 1 kingsize-seng og 1 køjeseng (enkeltseng)

Sapphire, 2 Bedrooms

9,0 ud af 10
Fantastisk
(9 anmeldelser)

Højdepunkter

Balkon
Aircondition
Gratis vugger/barnesenge
Minibar med gratis produkter
Fladskærms-tv
Pudemenu
Mørklægningsgardiner
2 soveværelser
  • Delvis oceanudsigt
  • 75 m²
  • 2 soveværelser
  • Plads til 7 personer
  • 1 kingsize-seng, 1 queensize-seng og 1 køjeseng (stor enkeltseng)

Ruby Suite

9,8 ud af 10
Enestående
(22 anmeldelser)

Højdepunkter

Balkon
Privat indendørs boblebad
Aircondition
Minibar med gratis produkter
Fladskærms-tv
Pudemenu
Separat soveværelse
Premium-sengetøj
  • Havudsigt
  • 58 m²
  • 1 soveværelse
  • Plads til 2 personer
  • 1 kingsize-seng

Amber 2 Queen beds

10,0 ud af 10
Enestående
(5 anmeldelser)

Højdepunkter

Balkon
Aircondition
Minibar med gratis produkter
Fladskærms-tv
Pudemenu
Separat soveværelse
Premium-sengetøj
Mørklægningsgardiner
  • Havudsigt
  • 1 soveværelse
  • Plads til 3 personer
  • 2 queensize-senge

Du vil muligvis også kunne lide

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Om området

Sensira Resort & Spa Riviera Maya – All Inclusive befinder sig på en privat strand i Puerto Morelos. Moon Palace Golfklub og Riviera Cancun Golf Resort er begge oplevelser, som er et besøg værd. Er du mere interesseret i de populære seværdigheder i området, kan du tage et smut forbi Costa Occidental de Isla Mujeres, Punta Cancún y Punta Nizuc Nationalpark og Xoximilco. Rejser du med børn? Overvej at tage dem med til Arrecife de Puerto Morelos Nationalpark, eller deltag i et event eller en sportbegivnehed i El Rey Polo Country Club. Besøg vores rejseguide til Puerto Morelos
Kort
KM 27.5 Carr. Cancún - Tulum Mz 40 Lt 16, Puerto Morelos, QROO, 77580

Hvad ligger i nærheden?

  • Breathtaking
    Arrecife de Puerto Morelos Nationalpark
    5 min. gang - 0.4 km
  • Puerto Morelos Strand
    Puerto Morelos Strand
    14 min. kørsel - 10.8 km
  • Sand sculpture of Mayan calendar. Truly a work of art!
    Ojo de Agua Strand
    17 min. kørsel - 13.3 km
  • Puerto Morelos Bytorv
    Puerto Morelos Bytorv
    17 min. kørsel - 13.7 km
  • Moon Palace Golfklub
    16 min. kørsel - 16.2 km

Sådan kommer du rundt

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 22 min. kørsel

Restauranter

  • Le Chique
    7 min. kørsel
  • Preferred Club Bar
    7 min. kørsel
  • Frank & Lola's Italian Trattoria
    6 min. kørsel
  • Lobby Bar
  • Mojito Bar
    7 min. kørsel

Om overnatningsstedet

Sensira Resort & Spa Riviera Maya – All Inclusive

Hotel med luksusfaciliteter og alt inklusive
Nyd godt af et gratis vandland, en natklub og en bar ved poolen hos Sensira Resort & Spa Riviera Maya – All Inclusive. Lad dig forkæle med hot stone-massage, manicure og pedicure og aromaterapi i stedets spa, Inspiration Spa. Stedets restaurant med buffet med internationale retter, La Pergola, byder på morgenmad, frokost og middag og har en børnemenu. Yogatimer tilbydes i det døgnåbne fitnesscenter. Andre aktiviteter inkluderer klatring og svævebaneture. Hold forbindelsen med gratis Wi-Fi på værelset. Gæster kan også få glæde af andre faciliteter som en købmand/dagligvarebutik og koncerter og liveshows.
Du kan desuden drage fordel af:
  • 4 udendørs pools og en børnepool samt en vandrutsjebane, gratis poolhytter og liggestole
  • Gratis selvstændig parkering
  • En udendørs tennisbane, babysitning (tillægsgebyr) og bagageopbevaring
  • En festsal, airhockey og en døgnåben reception
  • Anmeldelserne fra gæster giver topkarakter til de familievenlige faciliteter, poolen og det hjælpsomme personale
Værelsesfaciliteter
Alle 359 værelser har komfortable faciliteter som premium-sengetøj og pudemenuer samt fordele som pengeskabe med plads til bærbar computer og aircondition. Gæsteanmeldelserne nævner de rene, rummelige værelser på overnatningsstedet.
Andre faciliteter på værelserne inkluderer:
  • Badeværelser med brusehoveder med spredningseffekt og designertoiletartikler
  • 43-tommers fladskærms-tv med kabelkanaler
  • Garderobe eller klædeskab, balkon og daglig rengøring

Oplysninger om alt inklusive

Dette hotel er med alt inklusive. Mad og drikkevarer på stedet er inkluderet i værelsesprisen (begrænsninger kan gælde).

Priser og udmærkelser

Overnatningsstedet er medlem af Leading Hotels of the World.

Lignende overnatningssteder

Faciliteter på overnatningsstedet

Internet

  • Tilgængeligt på alle værelser: gratis Wi-Fi
  • Tilgængeligt på nogle fællesarealer: gratis Wi-Fi

Parkering og transport

  • Gratis sikker selvstændig parkering på stedet
  • Begrænset selvstændig parkering på stedet
  • Mulighed for handicapparkering

Mad og drikke

  • En bar ved poolen
  • En bar/lounge
  • En kaffebar/café
  • En restaurant
  • Kaffe og te på fællesarealer
  • Snackbar/deli

Restauranter på stedet

  • Galerie Des Sens
  • La Finca de Ana
  • La Pergola
  • La Tentazione
  • Rodeo Grill

Oplevelser

  • 4 udendørs pools
  • Airhockey
  • Billiard-/poolbord
  • Boblebad
  • Bordfodbold
  • Bordtennis
  • Børnepool
  • Døgnåbent motionscenter
  • Gratis børneklub
  • Gratis vandland
  • Klatring
  • Koncerter/liveoptrædener
  • Legeplads
  • Minigolf
  • Natklub
  • Shopping
  • Spa med stort udvalg af behandlinger
  • Spil
  • Spillehal/spillerum
  • Svævebane
  • Tv på fællesarealer
  • Udendørs tennisbane
  • Vandrutsjebane
  • Yogahold

Familievenlige faciliteter

  • 4 udendørs pools
  • Babylegetøj
  • Børnepasning (tillægsgebyr)
  • Børnepool
  • Gratis adgang til vandland
  • Gratis børneaktiviteter under opsyn
  • Gratis børneklub
  • Købmand/dagligvarebutik
  • Legeplads
  • Legetøj til børn
  • Minigolf
  • Snackbar/deli
  • Spil til børn
  • Spillehal/spillerum
  • Trampolin
  • Vandrutsjebane
  • Vaskeri

Bekvemmeligheder

  • Bagageopbevaring
  • Døgnåben reception
  • Frisørsalon
  • Gavebutik/aviskiosk
  • Hæveautomat
  • Købmand/dagligvarebutik
  • Pengeskab i receptionen
  • Vaskeri

Gæstefaciliteter

  • Aftenopredning
  • Bryllupsfaciliteter
  • Concierge-tjenester
  • Flersproget medarbejderstab
  • Hjælp med udflugter og billetter
  • Portier/piccolo
  • Rengøring (dagligt)
  • Renseri-/vaskeriservice
  • Romantikpakker
  • Udskiftning af håndklæder efter anmodning
  • Udskiftning af sengelinned (efter anmodning)

Forretningstjenester

  • 3 mødelokaler
  • Computerstation
  • Døgnåbent forretningscenter
  • Konferencecenter (areal på 629 m²)

Udendørs

  • Gratis poolhytter
  • Liggestole ved poolen
  • På en privat strand

Spa med stort udvalg af behandlinger

  • 9 behandlingsrum
  • Ansigtsbehandlinger
  • Aromaterapi
  • Behandlingsrum for par
  • Boblebad
  • Dampbad
  • Dybdegående massage
  • Hot-stone massage
  • Manicure/pedicure
  • Sauna
  • Spaen er åben hver dag

Hjælp til personer med et handicap

  • Hvis du vil anmode om hjælp til personer med et handicap, bedes du kontakte overnatningsstedet via kontaktoplysningerne i din reservationsbekræftelse.
  • Adgang for kørestolsbrugere (kan være begrænset)
  • Adgang til indgang uden trapper
  • Concierge-reception med adgang for kørestolsbrugere
  • Elevator
  • Elevator med adgang for kørestolsbrugere
  • Forretningscenter med adgang for kørestolsbrugere
  • Handicapparkering
  • Registreringsskranke med adgang for kørestolsbrugere
  • Restaurant med adgang for kørestolsbrugere

Andet

  • Bygget i 2020
  • Festsal
  • Pejs i lobbyen
  • Receptionssal
  • Røgfrit overnatningssted
  • Selskabssal

Værelsesfaciliteter

Soveværelse

  • Mørklægningsgardiner
  • Premium-sengelinned
  • Pudemenu
  • Topmadras

Badeværelse

  • Badekåber
  • Brusehoved med spredningseffekt
  • Bruser
  • Designertoiletartikler
  • Hjemmesko
  • Håndklæder til rådighed
  • Hårtørrer
  • Privat badeværelse
  • Shampoo
  • Sæbe
  • Tandbørste og tandpasta (efter anmodning)
  • Toiletpapir

Underholdning

  • 43 tommers fladskærms-tv med kabelkanaler
  • iPod-dockingstation

Mad og drikke

  • Espressomaskine
  • Gratis fyldt minibar
  • Gratis vand på flaske

Andet

  • Adgang med mobilnøgle
  • Aircondition
  • Elektriske adaptere
  • Gratis lokalopkald
  • Pengeskab med plads til bærbar computer
  • Strygejern/strygebræt
  • Telefon

Politikker

Indtjekning

Indtjekning fra kl. 15.00 til når som helst
Minimumsalder for indtjekning: 18 år

Udtjekning

Udtjekning inden: kl. 12.00

Særlige indtjekningsinstruktioner

Receptionspersonalet tager imod gæster ved ankomst til overnatningsstedet
Oplysninger fra overnatningsstedet kan være oversat ved hjælp af automatiserede oversættelsesværktøjer

Adgangsmuligheder

Bemandet reception

Kæledyr

Kæledyr eller servicedyr er ikke tilladt

Børn og ekstra senge

Børn er velkomne
Ekstrasenge er ikke tilgængelige

Betalingstyper accepteret på overnatningsstedet

Vigtige oplysninger

Gebyrer

Du vil blive bedt om at betale følgende på overnatningsstedet. Gebyrer inkluderer muligvis skatter:

  • Der pålægges en byskat: 4.11 USD pr. enhed pr. nat.

Vi har medtaget alle gebyrer, som overnatningsstedet har oplyst.

Godt at vide

Dette overnatningssted udlejes af en professionel vært, der udlejer som en virksomhed eller et erhverv.
Gebyrer for ekstra opredninger kan forekomme og varierer afhængigt af overnatningsstedets politik
Gyldigt billed-ID og kreditkort, debetkort eller kontant depositum kan være påkrævet ved indtjekning til dækning af påløbende udgifter
Særlige ønsker afhænger af tilgængelighed ved indtjekning og kan medføre ekstra gebyrer. Særlige ønsker kan ikke garanteres
Dette overnatningssted accepterer kreditkort, debetkort og kontanter
Betaling uden kontanter er tilgængelig
Overnatningsstedets sikkerhedsforanstaltninger inkluderer brandslukker og røgalarm
Dette overnatningssted har udendørsområder såsom altaner, balkoner eller terrasser, der muligvis ikke er egnede for børn. Hvis du har spørgsmål, anbefaler vi, at du kontakter overnatningsstedet inden ankomst for at bekræfte, at de har et passende værelse til dig
Hvis du afbestiller din reservation, er dette underlagt værtens afbestillingspolitik. I overensstemmelse med EU's regler om forbrugerrettigheder er reservation af overnatning ikke omfattet af fortrydelsesretten.

Vi bør nævne

Reservationer er påkrævet for spabehandlinger. Reservationer kan foretages ved at kontakte overnatningstedet inden ankomst via kontaktoplysningerne i reservationsbekræftelsen
Ingen kæledyr er tilladt på overnatningsstedet. Dette gælder også servicedyr som f.eks. førerhunde

Overnatningsstedet er også kendt under navnet/-ene

Sensira Resort Spa
Sensira Resort Spa Riviera Maya – All Inclusive
Sensira Resort & Spa Riviera Maya – All Inclusive Hotel
Sensira Resort & Spa Riviera Maya – All Inclusive Puerto Morelos

Ofte stillede spørgsmål

Har Sensira Resort & Spa Riviera Maya – All Inclusive en pool?

Ja, dette overnatningssted har 4 udendørs pools og en børnepool.

Hvad koster det at overnatte hos Sensira Resort & Spa Riviera Maya – All Inclusive?

Priserne for 1 nat for 2 voksne hos Sensira Resort & Spa Riviera Maya – All Inclusive den 21. mar. 2026 starter fra 2712.57, inkl. skatter og gebyrer, fra og med den 27. feb. 2026. Denne pris er baseret på den laveste pris pr. nat fundet inden for de seneste 24 timer for ophold i de næste 30 dage. Priser kan til enhver tid ændres. Vælg dine datoer for mere præcise priser.

Er Sensira Resort & Spa Riviera Maya – All Inclusive et kæledyrsvenligt overnatningssted?

Nej, kæledyr er ikke tilladt på dette overnatningssted.

Hvor meget koster parkering hos Sensira Resort & Spa Riviera Maya – All Inclusive?

Der er gratis selvstændig parkering på dette overnatningssted.

Hvornår er indtjekning på Sensira Resort & Spa Riviera Maya – All Inclusive?

Indtjekning fra kl. 15.00 til når som helst.

Hvornår er udtjekning på Sensira Resort & Spa Riviera Maya – All Inclusive?

Udtjekning er kl. 12.00.

Tilbyder Sensira Resort & Spa Riviera Maya – All Inclusive fordele med alt inklusive?

Ja, overnatningsstedet er med alt inklusive.

Hvor ligger Sensira Resort & Spa Riviera Maya – All Inclusive?

Dette hotel i Puerto Morelos ligger på stranden, kun få skridt fra Petempich-bugten og Arrecife de Puerto Morelos Nationalpark. Derudover ligger Puerto Morelos Strand 2,9 km derfra.

Anmeldelser

Anmeldelser af Sensira Resort & Spa Riviera Maya – All Inclusive

8,2

Alletiders

8,8

Rengøring

8,4

Faciliteter

8,8

Service og personale

8,4

Overnatningsstedets tilstand og faciliteter
Bedømmelse på 10 − Fremragende. 1114 af i alt 2176 anmeldelser
Bedømmelse på 8 − Udmærket. 511 af i alt 2176 anmeldelser
Bedømmelse på 6 − Okay. 260 af i alt 2176 anmeldelser
Bedømmelse på 4 − Dårligt. 139 af i alt 2176 anmeldelser
Bedømmelse på 2 − Forfærdeligt. 152 af i alt 2176 anmeldelser

Anmeldelser

10/10 Fremragende

Nis

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort

Fantastisk familie oplevelse

Helt fantastisk sted for familier. Dejligt pool område, mini golf, strand - alt hvad en familie kunne ønske sig. Restauranterne er gode og værelser er store og ren. Vores tvillinger elskede Adventure Club med Kayla, Marines, Dani og Itzal.
Overnattede 5 nætter i januar 2025

8/10 Udmærket

Peter

Rejste med familie
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort

Dont rent a car at the hotel

Lækkert ophold, ærgeligt at mini club ikke overholdte deres tidsplaner, eller fantastisk mad og lokation. Lej aldrig bil igennem hotellet, utroligt uprofessionelt. Vi endte med at måtte tage en taxa fordi bilen kom 1 time for sent og manglede de ting vi havde aftalt. Ingen hjæp og hente fra hotellet.
Overnattede 7 nætter i november 2024

6/10 Okay

Norman Sydney

Rejste med familie og småbørn
This is definitely a family resort. Would not recommend for people wanting a quiet relaxing getaway. Food was very inconsistent. Breakfast 8/10, lunch 7/10 dinner 5/10. Ala carte restaurants were a pain to get into. Italian was good but very inconsistent food quality. Steak house was good but really hard to get a reservation. Mexican restaurant was not good at all. They seemed understaffed everywhere and not prepared with people or food at anytime. Bar service was frustrating. Always major line ups. Once again not staffed. Swim up bar was never open. Rooms were fine but inconsistent cleaning. Mini bar was only stocked 2 times in the seven days. Always had to go to the desk for water. Would not be on our list to go back.
Overnattede 7 nætter i februar 2026

4/10 Dårligt

Gunnar Wenzel

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
The property itself is truly five stars, but unfortunately some services fell short. The overall structure is very good, the location is nice, the space is beautiful, the rooms are well maintained, and suite housekeeping service was good. However, regarding the overall services at the resort, we found the food options to be limited, especially at the main buffet, which is the only option for breakfast and lunch. There were few choices, and the food was consistently cold. By far the biggest issue during our stay was the waiting times. We had to line up for almost everything at the resort. There were 40 minutes waiting time for both check in and check out, lines every day for breakfast, lunch, and dinner throughout the entire week, and if you went to get beach towels after 9 am you had to wait 30 to 40 minutes as well. We constantly felt stressed instead of relaxed. In addition to the long waits, we often saw several tables available, but cleaning service was slow because the same staff responsible for cleaning tables were also serving guests, which created confusion and delays. On multiple occasions, we also witnessed staff being rude to guests. It was clear that everyone was stressed due to the overall disorganization and long waits, but instead of improving the situation, it often made the experience even more frustrating.
Overnattede 6 nætter i februar 2026

2/10 Forfærdeligt

Mark

Rejste med familie og småbørn
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Faciliteter
I rarely write reviews, but this stay left me feeling completely disappointed. The hotel itself is beautiful — the property is well-designed, clean, and has all the potential to offer a great experience. Unfortunately, the management completely undermines what could have been a wonderful stay. From the moment we arrived, it felt like the hotel was constantly running out of basic essentials. Towels? Frequently unavailable. Coffee? Often empty. The better food options at the buffet? Gone early and never replenished. Even simple things like coffee cup lids were consistently missing. For a hotel of this caliber, this is unacceptable. The pool situation was equally frustrating. If you didn’t wake up early and claim a chair by placing a towel on it before breakfast, there was absolutely nowhere to sit. It created unnecessary stress and competition among guests instead of a relaxing atmosphere. The food was another major letdown. While there appeared to be variety, most of it was bland and uninspired. Again, this feels like a management issue — cutting corners in ways that are very noticeable to guests. I do want to acknowledge the staff. Every employee we interacted with was kind, polite, and doing their best. However, they are clearly overworked and stretched too thin. The problem is not the frontline staff — it’s the management and overall organization. It’s incredibly frustrating because this hotel could be amazing. The facilities are there. The staff care. But poor management,
Overnattede 5 nætter i februar 2026

8/10 Udmærket

Camelia

Rejste med familie og småbørn
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Amenities
Overnattede 5 nætter i februar 2026

4/10 Dårligt

Elizabeth

Rejste med familie og småbørn
Synes godt om: Faciliteter
Synes ikke om: Overnatningsstedets tilstand og faciliteter
staff was wonderful but entire resort was understaffed. 3 year old son suffered serious injury in trampoline park and no additional padding was ever added. resort medic was not trained. sheets, duvet covers and face cloths were not provided.
Overnattede 7 nætter i februar 2026

2/10 Forfærdeligt

Mary

Rejste med familie og småbørn
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Our stay was very disappointing. The check-in process was slow and frustrating, and we were not guided to our room upon arrival. Throughout the stay, we faced consistently long lines for food, drinks, and basic services, which significantly reduced the quality of our experience. During our time at the hotel, both my spouse and I became ill and did not feel adequately supported by the staff. This further impacted our ability to enjoy the trip. Overall, the service and experience were well below our expectations Sincerely, Maryam Rajab Bolukat
Overnattede 6 nætter i februar 2026

2/10 Forfærdeligt

JULIANA

Rejste med familie
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
Bad service, terrible food, poor management
Overnattede 4 nætter i februar 2026

4/10 Dårligt

Justin

Overnattede 7 nætter i februar 2026

6/10 Okay

Jerome

Rejste med partner
The rooms needed some maintenance, but were nice. Location was understaffed, but Alex the butler for the Amber room went above and beyond to compensate my wife and I. I was not a fan of the reserved seating for dinner was a hit or miss.
Overnattede 5 nætter i februar 2026

4/10 Dårligt

Mallory

Rejste i en gruppe
It’s a beautiful resort aesthetically. Beautiful beach. Staff friendly.. but it is strongly lacking in areas in which I wouldn’t have booked here had I known previous to going. A) there is little to no entertainment for adults. There’s no pool games (even though they advertised daily that there would be).. wed show up to pool Zumba class to find out there wasn’t any. No rentals like paddle boarding, and to get a tennis racket to play tennis I had to chase someone down only to find out that there was no one to help me. B) No drinks available until 10am, and beach bar closes at like 5-6 pm daily. So you have to go all the way into the lobby if you decide to have a few more cocktails after 6pm C) not enough cabanas/not strict on people waking up at 4am and reserving them for the entire day to show up at noon.. D) there is NO SWIM UP BAR. Even though it shows pictures of one.. it is not functioning and hasn’t functioned in months/possibly years according to a staff member there. There is 1 beach bar for all 4 pools. E) the “adults only” doesn’t even have their own bar, and doesn’t have any music so it’s very mundane and boring. All in all. If you have kids, sure this could be a good resort. Lots of kid amenities. But I wouldn’t recommend this place to anyone other than a family.
Overnattede 7 nætter i februar 2026

4/10 Dårligt

michael

Rejste med partner
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
The resort was dirty - our room on arrival was dirty - still had items from the previous guest. We had to ask daily for something - to have our room cleaned, our mini bar filled, water in the room, towels in the room, robes and slippers etc. The food was ok - except for the Italian restaurant and steak restaurant. The beach is amazing. If you like to stand in lines for everything then this is the resort for you - we spent at least 20-25% of our time in lines - mostly to get food. Oh and having to get up at 430am just to reserve your beach chair or they are all hone. This resort has potential to be amazing but far from it currently. We goto the area every year and we will never go back to this resort.
Overnattede 9 nætter i februar 2026

2/10 Forfærdeligt

Rut Blazquez

Rejste med familie og småbørn
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Faciliteter
My recent stay at this hotel in Cancun was very disappointing overall. The only positive aspect of the experience was that most of the employees were polite and friendly. Unfortunately, the food situation was extremely poor. The buffet grill mainly offered only chicken and tilapia, and the rest of the food was often cold. Many serving trays and plates were usually empty and not refilled. During lunch, I was never able to get fries for my toddlers because they were always gone, and in the mornings there was no yogurt available. The same issue applied to the juices — once they ran out, they were simply not replenished. The snack bar and drink service were also very frustrating. There are separate lines for snacks and drinks, both understaffed, and you can easily spend around 20 minutes waiting in each line. On top of that, there is a limit of three drinks per person. This makes no sense for families traveling with children — if you want drinks for everyone, another adult has to stand in line as well. The daycare service was unreliable. I tried to drop off my daughter and was told they would open at 1 PM that day, even though the posted schedule says 11 AM. When I asked about the discrepancy, I was told the hours “depend on the hotel.” This makes it impossible to plan activities like a massage, since childcare may or may not be available. Additionally, one of the caregivers, Mari, spent most of her time on her phone and did not appear engaged with the children.
Overnattede 5 nætter i februar 2026

2/10 Forfærdeligt

Deziah

They downgraded my room without letting me know I had to tell them it wasn’t my room for them to tell me they had an occupancy issue and would move me to my correct room the next day and only offered hotel credit mind you I paid for all inclusive Amber room with a private hot tub they put me in an Agatha room the door would not shut and the sheets and comforters were very wet on the bed I tried to call for the front desk, operator, room service and housekeeping none of them answered at all and the tv in my room did not work the door is basically there for nothing because I can hear everything in the hallway even the wind blowing it’s ridiculous and the AC is practically broken it sounds terrible and the sheets at this hotel just feel damp in the bed like I hate it and wont ever in my life stay here again at night the power just completely cut off and it’s off and on continuously the tacos at the beach bar are soggy and nasty and the fries are salty as hell the food options are very little and the guy cooking had no gloves or anything so unsanitary they only seem to have pork beef and fish for lunch I wouldn’t book this hotel if you want a good all inclusive experience I called housekeeping for towels and I received nothing at all and breakfast wasn’t bad they had better options but I started feeling sick and lightheaded afterwards I asked for housekeeping for my laundry at the front desk and they told me to go to my room and they would get to me they never did
Overnattede 3 nætter i februar 2026

4/10 Dårligt

Victor Maya

Rejste med familie
El personal dio mucho que desear, para nada fue la estancia que teníamos en mente.
Overnattede 3 nætter i februar 2026

6/10 Okay

Arnaud Michel Louis

Rejste med familie og småbørn
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Very nice hotel and nice room. The pools and beach are great! Food was however very disappointing, the staff was friendly but always very busy and it felt like they were under a lot of time pressure... Two very irritating things: you had to wake up at 6am to secure a long chair at the pool or the beach, and the best restaurant included in the package was always overbooked so we could not even try although we were there for 4 days... One positive point: bars are very quick to serve you.
Overnattede 4 nætter i februar 2026

4/10 Dårligt

Linsey

Rejste med familie og småbørn
Synes godt om: Rengøring
Ran out of food and drinks, wait in line for everything, rules that dont allow the kids to do the things advertised
Overnattede 7 nætter i februar 2026

2/10 Forfærdeligt

Corinne

Rejste med familie
Synes ikke om: Rengøring, faciliteter
The food and drink service everywhere was terrible. Not enough staff for amount of people. Line ups at every restaurant and bar. There was never a bartender at the swim up bar and long lines for pool bar and pool snack bar. Unless you go down to get a cabana by 5am you will never get one and not enough lounge chairs for amount of people at the hotel. Only 1 restaurant takes reservations and there is a line starting at 8am to make the reservation. Staff were not friendly and were annoyed if you asked for anything at all. We stayed in the Amber room which was beautiful. Overall the whole experience was such a disappointment. I would never stay here again
Overnattede 6 nætter i februar 2026

8/10 Udmærket

Kyle Edward

Rejste med familie
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Sensira Resort was a fine choice for my wife and two younger kids. The pools were good, and the beach front was also good; although a little on the small side. Our room had the two queen beds and were clean. The drain backed up and caused a flood but the staff fixed the problem really fast. The food was good too and had zero complaints with the quality. Sometimes the selection of the food at the buffet was lacking, that’s just me being knit picky though. Overall we had a great stay.
Overnattede 7 nætter i februar 2026

10/10 Fremragende

Danyel

Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Estephaine my concierge was very professional and got done what I needed. I would hope im future they consider room upgrades for returning guests without the trouble.. Everything else was lovely
Overnattede 1 nat i februar 2026

8/10 Udmærket

Timothy

Rejste med familie og småbørn
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Highly recommended for people with kids. Staff were AMAZING specially Hever, Francesco, Bartolo in the buffet they were not only amazing to me but took the time to be over and beyond for our 1 year old son. Also, Javier at the Italian restaurant went above and beyond for us and our son. Finally, Belmar at concierge who went far and above to make our trip special. I recommend you check in with him upon arrival especially with kids, he will set you week up. The staff seemed understaffed for some of our trip, but the quality of people working there did not make you feel disappointed. Hotel rooms are above average in size and comfort, the property and hotel itself had super high end feel, while being geared towards families. Some line ups for food, but the quality of the food was great.
Overnattede 5 nætter i februar 2026

10/10 Fremragende

Milos

Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Incredibly well organized resort. The staff were always attentive, everything was clean and readily available. We even needed medical attention on our last full day and the doctor was on premises!
Front of the hotel
Sunset from the corridor in front of our room
Overnattede 7 nætter i februar 2026

10/10 Fremragende

Ayla

Rejste med familie og småbørn
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
The rooms were beautiful, hotel was clean and well maintained. The staff were friendly and very hospitable. I’d definitely book again!
Overnattede 7 nætter i februar 2026

8/10 Udmærket

Katherine

Rejste med familie og småbørn
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
The resort was nice and clean and the staff was wonderful
Overnattede 5 nætter i februar 2026