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Sensira Resort & Spa Riviera Maya – All Inclusive

4.5-stjernet overnatningssted
Hotel ved stranden med luksusfaciliteter og 4 udendørs pools

Vælg datoer for at se priser

Anmeldelser

8,4 ud af 10.
Rigtig godt

Populære faciliteter

  • På privat strand
  • Pool
  • Boblebad
  • Alt inklusive
  • Spa
  • Parkering er inkluderet
Den nuværende pris er 2.715 kr.
inkluderer skatter og gebyrer
19. jan. - 20. jan.

Værelsesmuligheder

Tilgængelige filtre for værelser
Viser 12 ud af 12 værelser

Indlæs alle billeder af Room Standard with Sea View

Premium-sengetøj, senge med topmadrasser, gratis minibar

Room Standard with Sea View

  • 43 m²
  • Havudsigt
  • Plads til 3 personer

Indlæs alle billeder af Double Room Standard with Sea View

Premium-sengetøj, senge med topmadrasser, gratis minibar

Double Room Standard with Sea View

9,0 ud af 10
Fantastisk
(2 anmeldelser)
  • 43 m²
  • Havudsigt
  • Plads til 4 personer

Indlæs alle billeder af Family Room -5 guests- Superior with Side Sea View

Premium-sengetøj, senge med topmadrasser, gratis minibar

Family Room -5 guests- Superior with Side Sea View

  • 50 m²
  • Delvis havudsigt
  • Plads til 5 personer

Indlæs alle billeder af Room Superior with Sea View

Premium-sengetøj, senge med topmadrasser, gratis minibar

Room Superior with Sea View

  • 54 m²
  • Havudsigt
  • Plads til 2 personer

Indlæs alle billeder af Room Premium with Sea View

Premium-sengetøj, senge med topmadrasser, gratis minibar

Room Premium with Sea View

  • 56 m²
  • Havudsigt
  • Plads til 2 personer

Indlæs alle billeder af Agatha King

Agatha King | Premium-sengetøj, senge med topmadrasser, gratis minibar

Agatha King

8,8 ud af 10
Fremragende
(129 anmeldelser)

Højdepunkter

Balkon
Aircondition
Gratis vugger/barnesenge
Minibar med gratis produkter
Fladskærms-tv
Pudemenu
Premium-sengetøj
Seng med topmadras
  • 43 m²
  • Havudsigt
  • Plads til 3 personer
  • 1 kingsize-seng

Indlæs alle billeder af Amber Room

Udsigt fra værelset

Amber Room

9,4 ud af 10
Enestående
(36 anmeldelser)

Højdepunkter

Balkon
Privat indendørs boblebad
Aircondition
Minibar med gratis produkter
Fladskærms-tv
Pudemenu
Mørklægningsgardiner
Seng med topmadras
  • 43 m²
  • Havudsigt
  • Plads til 2 personer
  • 1 kingsize-seng

Indlæs alle billeder af Agatha Queen

Agatha Queen | Premium-sengetøj, senge med topmadrasser, gratis minibar

Agatha Queen

8,6 ud af 10
Fremragende
(169 anmeldelser)

Højdepunkter

Balkon
Aircondition
Gratis vugger/barnesenge
Minibar med gratis produkter
Fladskærms-tv
Pudemenu
Premium-sengetøj
Seng med topmadras
  • 43 m²
  • Havudsigt
  • Plads til 4 personer
  • 2 queensize-senge

Indlæs alle billeder af Sapphire Room

Sapphire Room | Premium-sengetøj, senge med topmadrasser, gratis minibar

Sapphire Room

8,0 ud af 10
Rigtig godt
(62 anmeldelser)

Højdepunkter

Balkon
Aircondition
Gratis vugger/barnesenge
Minibar med gratis produkter
Fladskærms-tv
Pudemenu
Premium-sengetøj
Seng med topmadras
  • 50 m²
  • Havudsigt
  • Plads til 5 personer
  • 1 kingsize-seng og 1 køjeseng (enkeltseng)

Indlæs alle billeder af Sapphire, 2 Bedrooms

Sapphire, 2 Bedrooms | Premium-sengetøj, senge med topmadrasser, gratis minibar

Sapphire, 2 Bedrooms

9,0 ud af 10
Fantastisk
(9 anmeldelser)

Højdepunkter

Balkon
Aircondition
Gratis vugger/barnesenge
Minibar med gratis produkter
Fladskærms-tv
Pudemenu
Seng med topmadras
Premium-sengetøj
  • 75 m²
  • 2 soveværelser
  • Delvis oceanudsigt
  • Plads til 7 personer
  • 1 kingsize-seng, 1 queensize-seng og 1 køjeseng (stor enkeltseng)

Indlæs alle billeder af Ruby Suite

Ruby Suite | Premium-sengetøj, senge med topmadrasser, gratis minibar

Ruby Suite

9,8 ud af 10
Enestående
(21 anmeldelser)

Højdepunkter

Balkon
Privat indendørs boblebad
Aircondition
Minibar med gratis produkter
Fladskærms-tv
Pudemenu
Mørklægningsgardiner
Seng med topmadras
  • 58 m²
  • Havudsigt
  • Plads til 2 personer
  • 1 kingsize-seng

Indlæs alle billeder af Amber 2 Queen beds

Udsigt fra værelset

Amber 2 Queen beds

10,0 ud af 10
Enestående
(5 anmeldelser)

Højdepunkter

Balkon
Aircondition
Minibar med gratis produkter
Fladskærms-tv
Pudemenu
Mørklægningsgardiner
Seng med topmadras
Premium-sengetøj
  • Havudsigt
  • Plads til 3 personer
  • 2 queensize-senge
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Om området

Kort
KM 27.5 Carr. Cancún - Tulum Mz 40 Lt 16, Puerto Morelos, QROO, 77580

Hvad ligger i nærheden?

  • Arrecife de Puerto Morelos Nationalpark - 5 min. gang - 0.4 km
  • Puerto Morelos Strand - 14 min. kørsel - 6.4 km
  • Ojo de Agua Strand - 17 min. kørsel - 9.2 km
  • Puerto Morelos Bytorv - 17 min. kørsel - 9.6 km
  • Moon Palace Golfklub - 27 min. kørsel - 15.8 km

Sådan kommer du rundt

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 22 min. kørsel

Restauranter

  • ‪Le Chique - ‬7 min. kørsel
  • ‪Preferred Club Bar - ‬7 min. kørsel
  • ‪Frank & Lola's Italian Trattoria - ‬6 min. kørsel
  • ‪Spoon - ‬7 min. kørsel
  • Lobby Bar

Om overnatningsstedet

Sensira Resort & Spa Riviera Maya – All Inclusive

Hotel med luksusfaciliteter og alt inklusive
Nyd godt af et gratis vandland, en natklub og en bar ved poolen hos Sensira Resort & Spa Riviera Maya – All Inclusive. Lad dig forkæle med massage, manicure og pedicure og aromaterapi i stedets spa, Inspiration Spa. Stedets restaurant med buffet med internationale retter, La Pergola, byder på morgenmad, frokost og middag og har en børnemenu. Yogatimer tilbydes i det døgnåbne fitnesscenter. Andre aktiviteter inkluderer klatring og svævebaneture. Hold forbindelsen med gratis Wi-Fi på værelset. Gæster kan også få glæde af andre faciliteter som en købmand/dagligvarebutik og koncerter og liveshows.
Du kan desuden drage fordel af:
  • 4 udendørs pools og en børnepool samt en vandrutsjebane, gratis poolhytter og liggestole
  • Gratis selvstændig parkering
  • En udendørs tennisbane, babysitning (tillægsgebyr) og hjælp med udflugter/billetter
  • En computerstation, en balsal og spil
  • Anmeldelserne fra gæster giver topkarakter til de familievenlige faciliteter, poolen og det hjælpsomme personale
Værelsesfaciliteter
Alle 359 værelser har komfortable faciliteter som premium-sengetøj og pudemenuer samt fordele som pengeskabe med plads til bærbar computer og aircondition. Gæsteanmeldelserne nævner de rene, rummelige værelser på overnatningsstedet.
Andre faciliteter på værelserne inkluderer:
  • Badeværelser med brusehoveder med spredningseffekt og designertoiletartikler
  • 43-tommers fladskærms-tv med kabelkanaler
  • Garderobe eller klædeskab, balkon og daglig rengøring

Oplysninger om alt inklusive

Dette hotel er med alt inklusive. Mad og drikkevarer på stedet er inkluderet i værelsesprisen (begrænsninger kan gælde).

Priser og udmærkelser

Overnatningsstedet er medlem af Leading Hotels of the World.

Lignende overnatningssteder

Behandlingsrum til par, sauna, boblebad, dampbad, kropsbehandlinger
Dreams Riviera Cancun Resort & Spa - All Inclusive
  • Pool
  • Boblebad
  • Alt inklusive
  • Spa
8.6 ud af 10, Fantastisk, 1.431 anmeldelser
Prisen er 3.408 kr.
inkluderer skatter og gebyrer
14. jan. - 15. jan.
Dreams Riviera Cancun Resort & Spa - All Inclusive

Faciliteter på overnatningsstedet

Internet

  • Tilgængeligt på alle værelser: gratis Wi-Fi
  • Tilgængeligt på nogle fællesarealer: gratis Wi-Fi

Parkering og transport

  • Gratis sikker selvstændig parkering på stedet
  • Begrænset selvstændig parkering på stedet
  • Mulighed for handicapparkering

Mad og drikke

  • En bar ved poolen
  • En bar/lounge
  • En kaffebar/café
  • En restaurant
  • Kaffe og te på fællesarealer
  • Snackbar/deli

Restauranter på stedet

  • Galerie Des Sens
  • La Finca de Ana
  • La Pergola
  • La Tentazione
  • Rodeo Grill

Oplevelser

  • 4 udendørs pools
  • Airhockey
  • Billiard-/poolbord
  • Boblebad
  • Bordfodbold
  • Bordtennis
  • Børnepool
  • Døgnåbent motionscenter
  • Gratis børneklub
  • Gratis vandland
  • Klatring
  • Koncerter/liveoptrædener
  • Legeplads
  • Minigolf
  • Natklub
  • Shopping
  • Spa med stort udvalg af behandlinger
  • Spil
  • Spillehal/spillerum
  • Svævebane
  • Tv på fællesarealer
  • Udendørs tennisbane
  • Vandrutsjebane
  • Yogahold

Familievenlige faciliteter

  • 4 udendørs pools
  • Babylegetøj
  • Børnepasning (tillægsgebyr)
  • Børnepool
  • Gratis adgang til vandland
  • Gratis børneaktiviteter under opsyn
  • Gratis børneklub
  • Købmand/dagligvarebutik
  • Legeplads
  • Legetøj til børn
  • Minigolf
  • Snackbar/deli
  • Spil til børn
  • Spillehal/spillerum
  • Trampolin
  • Vandrutsjebane
  • Vaskeri

Bekvemmeligheder

  • Bagageopbevaring
  • Døgnåben reception
  • Frisørsalon
  • Gavebutik/aviskiosk
  • Hæveautomat
  • Købmand/dagligvarebutik
  • Pengeskab i receptionen
  • Vaskeri

Gæstefaciliteter

  • Aftenopredning
  • Bryllupsfaciliteter
  • Concierge-tjenester
  • Flersproget medarbejderstab
  • Hjælp med udflugter og billetter
  • Portier/piccolo
  • Rengøring (dagligt)
  • Renseri-/vaskeriservice
  • Romantikpakker
  • Udskiftning af håndklæder efter anmodning
  • Udskiftning af sengelinned (efter anmodning)

Forretningstjenester

  • 3 mødelokaler
  • Computerstation
  • Døgnåbent forretningscenter
  • Konferencecenter (areal på 629 m²)

Udendørs

  • Gratis poolhytter
  • Liggestole ved poolen
  • På en privat strand

Spa med stort udvalg af behandlinger

  • 9 behandlingsrum
  • Ansigtsbehandlinger
  • Aromaterapi
  • Behandlingsrum for par
  • Boblebad
  • Dampbad
  • Dybdegående massage
  • Hot-stone massage
  • Manicure/pedicure
  • Sauna
  • Spaen er åben hver dag

Hjælp til personer med et handicap

  • Hvis du vil anmode om hjælp til personer med et handicap, bedes du kontakte overnatningsstedet via kontaktoplysningerne i din reservationsbekræftelse.
  • Adgang for kørestolsbrugere (kan være begrænset)
  • Adgang til indgang uden trapper
  • Concierge-reception med adgang for kørestolsbrugere
  • Elevator
  • Elevator med adgang for kørestolsbrugere
  • Forretningscenter med adgang for kørestolsbrugere
  • Handicapparkering
  • Registreringsskranke med adgang for kørestolsbrugere
  • Restaurant med adgang for kørestolsbrugere

Andet

  • Bygget i 2020
  • Festsal
  • Pejs i lobbyen
  • Receptionssal
  • Røgfrit overnatningssted
  • Selskabssal

Værelsesfaciliteter

Soveværelse

  • Mørklægningsgardiner
  • Premium-sengelinned
  • Pudemenu
  • Topmadras

Badeværelse

  • Badekåber
  • Brusehoved med spredningseffekt
  • Bruser
  • Designertoiletartikler
  • Hjemmesko
  • Håndklæder til rådighed
  • Hårtørrer
  • Privat badeværelse
  • Shampoo
  • Sæbe
  • Tandbørste og tandpasta (efter anmodning)
  • Toiletpapir

Underholdning

  • 43 tommers fladskærms-tv med kabelkanaler
  • iPod-dockingstation

Mad og drikke

  • Espressomaskine
  • Gratis fyldt minibar
  • Gratis vand på flaske

Andet

  • Adgang med mobilnøgle
  • Aircondition
  • Elektriske adaptere
  • Gratis lokalopkald
  • Pengeskab med plads til bærbar computer
  • Strygejern/strygebræt
  • Telefon

Politikker

Indtjekning

Indtjekning fra kl. 15.00 til når som helst
Minimumsalder for indtjekning: 18 år

Udtjekning

Udtjekning inden: kl. 12.00

Særlige indtjekningsinstruktioner

Receptionspersonalet tager imod gæster ved ankomst til overnatningsstedet
Oplysninger fra overnatningsstedet kan være oversat ved hjælp af automatiserede oversættelsesværktøjer

Adgangsmuligheder

Bemandet reception

Kæledyr

Kæledyr eller servicedyr er ikke tilladt

Børn og ekstra senge

Børn er velkomne
Ekstrasenge er ikke tilgængelige

Betalingstyper accepteret på overnatningsstedet

Vigtige oplysninger

Gebyrer

Du vil blive bedt om at betale følgende på overnatningsstedet. Gebyrer inkluderer muligvis skatter:

  • Der pålægges en byskat: 3.79 USD pr. enhed pr. nat.

Vi har medtaget alle gebyrer, som overnatningsstedet har oplyst.

Godt at vide

Dette overnatningssted udlejes af en professionel vært, der udlejer som en virksomhed eller et erhverv.
Gebyrer for ekstra opredninger kan forekomme og varierer afhængigt af overnatningsstedets politik
Gyldigt billed-ID og kreditkort, debetkort eller kontant depositum kan være påkrævet ved indtjekning til dækning af påløbende udgifter
Særlige ønsker afhænger af tilgængelighed ved indtjekning og kan medføre ekstra gebyrer. Særlige ønsker kan ikke garanteres
Dette overnatningssted accepterer kreditkort, debetkort og kontanter
Betaling uden kontanter er tilgængelig
Overnatningsstedets sikkerhedsforanstaltninger inkluderer brandslukker og røgalarm
Dette overnatningssted har udendørsområder såsom altaner, balkoner eller terrasser, der muligvis ikke er egnede for børn. Hvis du har spørgsmål, anbefaler vi, at du kontakter overnatningsstedet inden ankomst for at bekræfte, at de har et passende værelse til dig
Hvis du afbestiller din reservation, er dette underlagt værtens afbestillingspolitik. I overensstemmelse med EU's regler om forbrugerrettigheder er reservation af overnatning ikke omfattet af fortrydelsesretten.

Vi bør nævne

Reservationer er påkrævet for spabehandlinger. Reservationer kan foretages ved at kontakte overnatningstedet inden ankomst via kontaktoplysningerne i reservationsbekræftelsen
Ingen kæledyr er tilladt på overnatningsstedet. Dette gælder også servicedyr som f.eks. førerhunde

Overnatningsstedet er også kendt under navnet/-ene

Sensira Resort Spa
Sensira Resort Spa Riviera Maya – All Inclusive
Sensira Resort & Spa Riviera Maya – All Inclusive Hotel
Sensira Resort & Spa Riviera Maya – All Inclusive Puerto Morelos

Ofte stillede spørgsmål

Har Sensira Resort & Spa Riviera Maya – All Inclusive en pool?

Ja, dette overnatningssted har 4 udendørs pools og en børnepool.

Hvad koster det at overnatte hos Sensira Resort & Spa Riviera Maya – All Inclusive?

Priserne for 1 nat for 2 voksne hos Sensira Resort & Spa Riviera Maya – All Inclusive den 19. jan. 2026 starter fra 2.690,61 kr., inkl. skatter og gebyrer, fra og med den 13. jan. 2026. Denne pris er baseret på den laveste pris pr. nat fundet inden for de seneste 24 timer for ophold i de næste 30 dage. Priser kan til enhver tid ændres. Vælg dine datoer for mere præcise priser.

Er Sensira Resort & Spa Riviera Maya – All Inclusive et kæledyrsvenligt overnatningssted?

Nej, kæledyr er ikke tilladt på dette overnatningssted.

Hvor meget koster parkering hos Sensira Resort & Spa Riviera Maya – All Inclusive?

Der er gratis selvstændig parkering på dette overnatningssted.

Hvornår er indtjekning på Sensira Resort & Spa Riviera Maya – All Inclusive?

Indtjekning fra kl. 15.00 til når som helst.

Hvornår er udtjekning på Sensira Resort & Spa Riviera Maya – All Inclusive?

Udtjekning er kl. 12.00.

Tilbyder Sensira Resort & Spa Riviera Maya – All Inclusive fordele med alt inklusive?

Ja, overnatningsstedet er med alt inklusive.

Hvor ligger Sensira Resort & Spa Riviera Maya – All Inclusive?

Dette hotel i Puerto Morelos ligger på stranden, kun få skridt fra Petempich-bugten og Arrecife de Puerto Morelos Nationalpark. Derudover ligger Puerto Morelos Strand 2,9 km derfra.

Anmeldelser

Anmeldelser af Sensira Resort & Spa Riviera Maya – All Inclusive

8,4

Alletiders

8,8

Rengøring

8,4

Faciliteter

8,8

Service og personale

8,6

Miljøvenligt

8,4

Overnatningsstedets tilstand og faciliteter
Bedømmelse på 10 − Fremragende. 1141 af i alt 2166 anmeldelser
Bedømmelse på 8 − Udmærket. 515 af i alt 2166 anmeldelser
Bedømmelse på 6 − Okay. 243 af i alt 2166 anmeldelser
Bedømmelse på 4 − Dårligt. 132 af i alt 2166 anmeldelser
Bedømmelse på 2 − Forfærdeligt. 135 af i alt 2166 anmeldelser

Anmeldelser

10/10 Fremragende

Nis

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort

Fantastisk familie oplevelse

Helt fantastisk sted for familier. Dejligt pool område, mini golf, strand - alt hvad en familie kunne ønske sig. Restauranterne er gode og værelser er store og ren. Vores tvillinger elskede Adventure Club med Kayla, Marines, Dani og Itzal.
Overnattede 5 nætter i januar 2025

8/10 Udmærket

Peter

Rejste med familie
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort

Dont rent a car at the hotel

Lækkert ophold, ærgeligt at mini club ikke overholdte deres tidsplaner, eller fantastisk mad og lokation. Lej aldrig bil igennem hotellet, utroligt uprofessionelt. Vi endte med at måtte tage en taxa fordi bilen kom 1 time for sent og manglede de ting vi havde aftalt. Ingen hjæp og hente fra hotellet.
Overnattede 7 nætter i november 2024

6/10 Okay

Andrew

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
The room was nice, but small and lacked opportunity for privacy of traveling with a family. Views are great from all rooms. Staff was friendly and helpful but they lacked numbers. More staff needed in general. Amenities were good. Mini putt & kids club was great. Swim up bar was closed all week which was a downer. The beach is muddy and not really swimmable. Sad for the kids. There were a few misses, and you had to go through the manager of the concierge if you needed something done.
Overnattede 5 nætter i december 2025

10/10 Fremragende

Boris Montana

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great service.
Overnattede 7 nætter i november 2025

10/10 Fremragende

blake

Rejste med familie og småbørn
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
All around great resort for adults and children!
Overnattede 7 nætter i januar 2026

10/10 Fremragende

Christy Lynn

Rejste i en gruppe, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Everything was beautiful, clean, maintained. The food was delicious. The activities for the kids were amazing. The only downside is it is not close to anything. Highly recommend if looking for a very relaxing safe vacation
Overnattede 5 nætter i januar 2026

6/10 Okay

Karie Ka yee

Rejste med familie og småbørn
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
The resort is more of a hotel vibe than an actual resort. It’s quite small and the hotel grounds and rooms itself were well maintained and clean. The staff were great but what made the experience mediocre was the service experience. There seems to be a line for everything at the hotel. A small line up for things is to be expected but this was beyond that, for example, to get food at the beachside grill took on average 40 mins. They made the mains all made to order vs having some of the food out like buffet style. To even get basic things such as fries and burgers took 40 mins. They kept guacamole beyond the counter, so while the chips were out, you had to wait to get the guacamole. Same applied to the buffet, there’s a line for everything because they had 1 person cooking and this poor staff is working as fast as they can, but it’s impossible to keep up with the demand. Something also strange is that there’s never any bacon out in the buffet, you had to lineup at the omelette station to ask for it. Same goes for the bar, it’s understaffed Also, there’s constant lack of beach towels, they would run out of towels mid day at the towel shack and you would have to wait an hr or more for a change of towel. For some reason when you place towels in the floor in your room for switching, they do not replace it with clean towels. It’s like there’s a scarcity in towels, we had to call multiple times because we did not have bath towels. And it would require several calls
Overnattede 5 nætter i december 2025

8/10 Udmærket

GUOLIANG

Rejste med familie og småbørn
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
I think overall this is.a great hotel for a relaxed vacation, especially in the winter months. It is located on a private beach, with a lot of good amenities. We enjoyed the pools, water slides, tennis court, and mini-golf, We really liked the food and drinks of all the restaurants. I think the servers in the restaurants, at various amenities, and for cleaning the rooms are all very nice and hard working. I appreciated their service and friendliness.
New Year’s Eve from my hotel room
Overnattede 7 nætter i december 2025

4/10 Dårligt

Jinli

Rejste med familie
Synes godt om: Faciliteter
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Cons Buffet was closed one night which is unbelievable. Place was dirty and under stuffed. Long wait for snack bar. Shower room was not sealed well and it kept flooding 30%of our room. I talked to two other family and they complained the same problem which means this could be happening to a lot of rooms. Ocean is brown with seaweeds The road to hotel is extremely bumpy 12pm they were out of beach towels and wait for two hours Service is not excellent some stuffs are not friendly They have no avocados and berries which was disappointing
Overnattede 5 nætter i januar 2026

10/10 Fremragende

Elena

Rejste med familie og småbørn
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
It was a very nice for family Vaca
Overnattede 4 nætter i december 2025

10/10 Fremragende

Ben

Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Sandy was especially helpful with regards to a room key.
Overnattede 4 nætter i december 2025

4/10 Dårligt

Alonso Madero

Rejste med familie
Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Por mismo precio, muchas mejores opciones en Riviera maya y Cancún. Hotel “chafa” que da mal alcohol y mala comida para incrementar sus márgenes
Overnattede 5 nætter i januar 2026

4/10 Dårligt

Kristeen

Rejste med familie
Synes ikke om: Service og personale, faciliteter
The food was not quality. The Mexican Restaurant was absolutely horrible quality., the hostess was rude. The room.i booked was not available, however, they did not notify me. Instead i realized it once i checked into the room. Low staff made wait times extremely long.
Overnattede 3 nætter i januar 2026

6/10 Okay

Brittany

Synes ikke om: Rengøring
The entrance is stunning, the lobby and view from the lobby are absolutely beautiful. Christmas eve was fantastic, the food at the steak house was incredible, the buffet was good though lacking the variety most expect to see at an all inclusive. It felt like it was all down hill from that point forward. The beach was absolutely disgusting from our first day to the day before we left it wasn't taken care of AT ALL. No clean up of seaweed, sludge, logs or trash and the result was a beach area we found unusable and a stench that was not only overwhelming at the beach but permeates up into the kids club area and was mildly nauseating. Despite the smell, which I could barely handle, my son absolutely loved the kids club and the wonderful ladies there, they were truly a highlight of the resort. From Christmas forward the food at the buffet got progressively worse, with everything being either lukewarm, cold or in a few instances completely under cooked, to the point where I got a half frozen scallop right off the grill and had to ask them to please continue cooking it. When I asked the gentleman to do so he seemed rather irritated at the request. The snack bar food was all cold unless you got to it the moment it was put out but the made t
Overnattede 7 nætter i december 2025

8/10 Udmærket

Bhupinder

Rejste i en gruppe, Rejste med familie og småbørn
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Room was nice, a la carte was good. Buffet options could be better. Include more gluten free options and consider dietary restrictions for guests staying at the resort.
Overnattede 5 nætter i december 2025

6/10 Okay

CHRISTINE M

Lost some personal brand clothing and some crocs. Discovered the loss
Overnattede 9 nætter i december 2025

6/10 Okay

Dong Min

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
We stayed at Sensira Resort & Spa Riviera Maya for 7 nights / 8 days with our family during the Christmas season. The price was around USD $1,500 per person, which felt reasonable for the time of year. Overall, the resort offers decent value for the price. The food quality was acceptable—nothing exceptional, but generally fine for an all-inclusive resort. Most staff members were friendly and did their best, and service in general was not bad. One recurring inconvenience was at the pool area, where towels were often unavailable. On multiple occasions, we had to wait 30 minutes to an hour just to get pool towels, which was frustrating, especially with children. The main disappointment, however, was how a hygiene issue was handled. We encountered a large cockroach-like insect (about 4 cm) in an indoor hallway. When reported, it was simply swept away and we were told not to worry. No immediate sanitation or pest control action was taken, and follow-up communication from the resort felt very minimal. We understand this is a tropical destination, but for a family-oriented resort, we expected clearer procedures and better guest reassurance when such issues are reported. In summary, Sensira is not a bad resort overall, and it may suit travelers who are not very sensitive to operational issues. However, improvements are needed in overall food quality, pool towel management and, more importantly, in how hygiene-related incidents are handled and communicated to guests.
Overnattede 7 nætter i december 2025

6/10 Okay

jeffrey william, Orlando

Rejste med familie og småbørn
Synes godt om: Faciliteter
Synes ikke om: Service og personale
I have stayed a number of resorts in the Riviera Maya area, this resort was definitely lacking on customer service compared to every single other one I have been to. The staff at the front desk and the dining areas are just not very friendly or helpful. For example, when we checked in, the guy who checked us in literally did not tell us a single piece of information about the hotel...dinning information, where to find things, etc. Not a big deal, but definitely strange. There are 3 al a cart restaurants and the buffet, the buffet could definitely use some improvements for dinner, and getting a seat at the 3 other restaurants can quite difficult/impossible. Most of the waiters we had during our stay were not very friendly, and would not really come around much at all, until after you were done, and then they would wait around for a tip. The most frustrating part of our stay here was the pool situation, every single lounger or chair was taken with people's towels by 7am every single morning. The hotel did nothing about people doing this, so people would just leave their things at the chairs all day long and there would never be anywhere to sit by the pool. The beach would usually have seating available, but the beach here is not swimmable, since the water was completely brown and full of debris...and according the the people who worked here, this is more common than not for their location, which is unfortunate.
Overnattede 5 nætter i december 2025

4/10 Dårligt

Louise

Synes ikke om: Rengøring, service og personale
We would never stay at this hotel again. Check-in took forever, lots of waiting, and relatively unfriendly staff. Food: mediocre at best and in order to get any food you had to wait in line 30 minutes to an hour and even when it was your turn there was a high chance that they were out of what you wanted to order. Their system for dining was terrible. There is a cafeteria style restaurant that had the same thing every day and most of the food had been sitting there forever and was flavorless and boring. The other dining options were a Mexican restaurant, Italian res
Overnattede 7 nætter i december 2025

10/10 Fremragende

Gerardo

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Me gustó la alberca sólo q un poco fría, la comida estaba rica pero pueden variar un poco más.
Overnattede 5 nætter i december 2025

6/10 Okay

Jessica, Greenville

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Faciliteter
need more restaurants options and more activities as week as pool chairs and towels .
Overnattede 5 nætter i december 2025

6/10 Okay

Sherma

Synes ikke om: Faciliteter
It is very much for kids and families. The food wasn’t great and the beach is terrible water is brown and not a good view
Overnattede 3 nætter i december 2025

6/10 Okay

Rohin Krishnan

Rejste med familie og småbørn
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
The overall experience at Sensira was quite positive. The food was delicious, housekeeping was excellent, and there were plenty of kid friendly.activities in the kids clubs and water park to partake in. However there were a few deficiencies for us as a family of vegetarians with small children to note as well. 0) Checkin: Was marred by the lack of a crib which was confirmed multiple times pver chat with the Sensira staff prior to arrival. As we arrived late, we asked for room service to bring some fruit and yogurt to our room. For this, we were charged $10 per visit - very odd for an all incisive to be charging for things they could easily bake into their room rate. 1) Food: Vegetarian food at rhe buffet was minimal and there was cross contamination when.preparing eggs, or any fried items. There was inconsistent usage of signage which made it hard to tell if the items were prepared in chicken stock or had seafood ingredients, or were truly vegetarian. The restaurants all had vegetarian menus, which compensated for this slightly, but getting a reservation at those restaurants was not an option, as we were told to stand in line to get a table, sometimes for an hour. The buffet also frequently had lineups. 2) Pool: was fridgid to the point of being almost unswimmable. I'm not sure why they wont just heat it. To be fair the kids pool was shallower and warmer, but still freezing. Their waterpark was great for our 5 and 2 year old, but simply too cold to enjoy.
Overnattede 6 nætter i december 2025

2/10 Forfærdeligt

Mehdi Rakan

Rejste med familie, Rejste med familie og småbørn
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
The staff is rude.. you need to call room service over 10 times for someone to answer. The buffet is a long line because staff is short and never clean tables. They don't keep the resort clean. Never have towels always short. Need to wake up around 6am to find a lounge chair next to the pool. Wouldn't go there again
Overnattede 5 nætter i december 2025

6/10 Okay

Adrialys, Doral

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale
This was our first time in this resort and this part of town. As you drive into the road that leads to the hotel the road was in poor shape. Horrible shape, so much so that in one of our tours the road pavement was so damaged, that my head touxh the celing of the van. As we got to the hotel, the check in experience wasnt the best and our little nightmare began. I want to point out and make it clear, the staff was amazing, specially isabel the lifeguard, she made our stay so nice, everyone in the pergolas reataurant, and our housekeeping staff. However, there are only three restaurants available, you can only make reservations for one of them. We had to wake up at 8 , to get reservationa for the steak restaurant, but if your reservation was foe 8, youll get in almost at 8:45. The other restaurants is as you come, so youll be makimg the line for a long time specially in high season. The pool area, we tried waking up early to get a spot and we were never able to find a bed. There was only one hot tub in the adults only zone, and if youre in the adult zone kids will still go by. The pools are not heated and this time of year given the position of the pools and the wind. It was hard to enjoy a pool day. The staff is great, but also exploided by the hotel. Given the amount of guest vs the amoint of employee, everything was overwhelming, my youngest had a blast but my oldest found it hard to find something fun to do. There is no turned down service.
Overnattede 7 nætter i december 2025