Familievenlige hoteller i London

"The Tower Hotel At check-in, the focus seemed to be on selling early check-in for £30 per person rather than welcoming guests or informing us about the hotel facilities. We were initially given a room that did not match the photos we booked from. The only reason we chose this hotel was for the Tower Bridge view. After complaining, we were moved to a suite with only a partial bridge view and a view of the hotel roof. The suite was large but extremely worn. Walls and woodwork need repainting, furniture is heavily used, cabinet doors stick or are falling off, lamps hang crooked or do not work, and both TVs are improperly installed. The kitchen has no pots or pans, the minibar selection is minimal, and the refrigerator did not work. Water pressure is very low, the mixer tap is defective, and the shower rail is loose. There are no modern power or USB outlets, but there are still fax and modem sockets in the wall. A technician could not fix the dripping tap, and housekeeping unlocked the door and entered the room simply to ask if we had checked in that day. A manager acknowledged the hotel is in need of renovation. We were given a working refrigerator and promised vouchers for dinner and £50 per person for drinks. However, when we dined, we were told the allowance was only £70–80 total, and we still had to pay the remaining £21.92 (including a 13.5% service charge) on a £101.92 bill — despite paying £300 per night for the stay. Based on this experience, I would not recommend"

"Dårlig bartender Dårligt lille værelse- ingen dør til badeværelset "

"Så mange søde og hjælpsomme ansatte. Ikke en finger at sætte på noget.. virkelig dejligt sted som får mine bedste anbefalinger"

"God beliggenhed. Rent. Nogenlunde morgenmad. Kaffemaskinen virkede stort set aldrig. Kvalitet af mad var ikke imponerende, men ok udvalg. Godt udvalg af drikke på værelserne. Larmende en del både fra gade, værelsesgang (dårlig lydisolering) og i spisesal (høj musik og snak fra mange mennesker). Rart personale hel vejen rundt, dog var én tjener meget irriterende, da hun mest af alt var optaget af at få folk til at rate hende. "

"Virkelig fin Morgenmad, yderst børnevenligt og masser af karakterer der render rundt klædt ud og vil snakke med børnene - helt igennem fantastisk"

"Meget venligt og imødekommende personale. God service."

"Meget lille badeværelse, kan ikke passe til et superior værelse."

"Lige rigtig centralt i et pænt og roligt kvarter. Det er et stort hotel det er populært. Morgenmadsrestauranten er som regel helt proppet af mennesker, men maden er ok. Personalet er søde men virker stressede og trætte. Vi var der i påsken. "

"Et helt fantastisk serviceminded personale som i den grad overgik vore forventninger. Værelser var rigtig godt og rent og der hørtes ingen støj udefra til trods for at hotellet ligger ved Heathrow Airport. Nemt at komme fra og til hotellet lufthavnen."