Hotel med 5 stjerner i Rhodopes-bjergene, Bulgarien

"einfach wunderbar, super nettes Personal, guter Service, alles wie neu"

"We’ve stayed in 100s of hotels and Kempinski has been one of the very best! We stayed in a very big and nice room with the most amazing view overlooking the mountains and the piste right below us. We’ve also enjoyed the spa facilities at the hotel, which we also liked very much! Staff were very friendly, especially the guy who checked us in and the guy (Antonio) who checked us out. We’re definitely coming back in the future!"

"Great place with focus on service and quality. We had a good time. However the biggest challenge is Bansko it self which at this time of year has a constant smog form the use of coal in the city. Not a problem a the piste. But a thing which will prevent me from staying at a local hotel again (next time we escape the smog)"

"Odalar oldukça güzeldi, her oda tipi yeterli gemişlikte ve konforluydu. Servis, temizlik ve hizmet çok iyiydi herkes güleryüzlü ve yardımseverdi. Kahvaltı ideal ve lezzetliydi. Konum olarak da ulaşımda rahattı, servis sorunsuzdu. Çok keyif alarak konakladık, teşekkürler :)"

"This hotel has everything, t they have thought of every single detail from baby food in the restaurant, robes for children and adults, to kids indoor play area supervised 9am to 10pm... and you can leave your child while having breakfast or dinner. Very well organized, great pools and food, walking to trails in the forest. My kids didn't want to leave"

"I found the Premier to be a very nice resort with good amenities."

"Very nice hotel, spacious and comfortable rooms. "

"Not a lot of positive to say about this hotel. Check in was delayed more than 1 hour and was total disaster. The hotel feels old and worn. When we get the rooms there was no towels or bathrobe. There's no chance to 5 stars, i would say 2 stars maximum. Realy dont recommend this hotel at all "

"The room was very convenient, with a lovely bathroom. Great area for walking and relaxing"

"Very friendly manager"

"Location was spot on, staff very helpful generally an excellent stay "

"The hotel is dated throughout. The staff were "

"Very family oriented hotel. Friendly staff. Organized activities for the children. The SPA Center itself is not as large as in other hotels in the city, however it was very clean. I would have loved if there was a hot pool outside, but still, when it comes to value for money for the HB offer we used, it was superb."

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"Toilet not flushing, mould on the walls, 2nd room didn’t even have a bed, it was a fold out couch from last century, not possible to put any items from the bar on the room, reception tried to charge us for the night which we had paid for online"

"Unbelievable hotel to stay in we booked an apartment and the room and view were absolutely magnificent, very helpful and friendly staff who could do enough for you, customer service at its highest level, week done hotel Orlovetz.. we will come back"