Har The Waves Tulum en pool?

Ja, dette overnatningssted har 4 udendørs pools og en børnepool.

Er The Waves Tulum et kæledyrsvenligt overnatningssted?

Ja, hunde er tilladt på dette overnatningssted.

Hvor meget koster parkering hos The Waves Tulum?

Der er et begrænset antal pladser.

Hvornår er indtjekning på The Waves Tulum?

Indtjekning fra kl. 15.00 til når som helst.

Hvor ligger The Waves Tulum?

Dette hotel med spa ligger i Zama, kun 1 km fra Dos Aguas Park og ca. 5 km fra Mayan ruinerne og Tulum Strand. Derudover ligger Tulum Hospital og Holistika Art Walk ca. 2 km derfra.

The Waves Tulum: Anmeldelser, tilbud og billeder 2025

Om området

The Waves Tulum befinder sig tæt på promenaden i Zama – et område i Tulum. Xel-Há Park er en af de populære seværdigheder i området. Stedets natur kan opleves med et besøg til Tulum-nationalparken og Tulum Strand. Holistika Art Walk og LabnaHa Ecopark Adventures er også et besøg værd.

Besøg vores rejseguide til Tulum

Vis flere lejlighedshoteller i Tulum

6/10 Okay

Verificeret rejsende

9. okt. 2024

Synes godt om: Service og personale

Synes ikke om: Overnatningsstedets tilstand og faciliteter

I wouldn't stay here again. The room was nice overall and it was nice having a kitchen and a private pool! The staff was lovely. However, the cleaning of the shared pools wasn't the greatest and the water wasn't clear. The room could have been cleaner too, but I guess it was acceptable. I didn't feel safe in the area as it was right next to the "slum" and the staff told me it wasn't safe to walk around in the evening. I only met friendly locals, but next time I would stay right at the beach or at least on the main road near the ADO bus station. It is much nicer.

Overnattede 4 nætter i august 2024

6/10 Okay

Thomas

11. feb. 2024

Synes ikke om: Overnatningsstedets tilstand og faciliteter

Ghost like hotel, doesn't seem fully operational

This hotel has much potential but seems only half finished and very ghost like as parts of the building have not finished construction, many fountains were not turned on, while other parts were full of rust and not maintained despite the hotel being less than 2 years old. The rooms are very nice on the inside with a little kitchen and are kept clean. But the outside of the hotel, metal parts around the pools etc. are rusty and dirty. The breakfast buffet was OK, but without so many options. There was no lunch or dinner service. Also the pool bar only opened one of the three days we stayed there, and only in the afternoon/evening.

Overnattede 3 nætter i februar 2024

10/10 Fremragende

Anne Winther

Rejste i en gruppe

5. feb. 2024

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter

We were very happy with the spacious rooms and nice bathroom. The staff i friendly and the cleaning is spotless. We enjoyed the pools, they need new pool-matresses though. Walking distance to the city center and close to shops and restaurants. We would stay again

Overnattede 8 nætter i januar 2024

4/10 Dårligt

Pernille

Rejste i en gruppe

4. jan. 2024

Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter

Overnattede 1 nat i december 2023

8/10 Udmærket

brian

Rejste med familie

28. dec. 2023

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort

Lovely hotel with the potential to become even more lovely. Nice pool areal . Big rooms but not enough equipment. Boringer area.

Overnattede 3 nætter i december 2023

10/10 Fremragende

Christina S

14. feb. 2022

Synes godt om: Overnatningsstedets tilstand og faciliteter, værelsets komfort

Very nice stay

Very nice stay, though nice to be aware of that the hotel is under construction. They are not finished with half of the hotel so far. It did not affect our stay though, we enjoyed it a lot. Very nice and luxurious stay :)

Overnattede 6 nætter i februar 2022

10/10 Fremragende

enriqueta

Rejste med familie

2. okt. 2025

Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter

La atención exelente la habitación buena y limpia solo por los utencilios de cocina no estaban en muy buenas condiciones.

Overnattede 5 nætter i april 2024

8/10 Udmærket

JORGE

Rejste med familie og småbørn

7. aug. 2025

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter

In order to reach the hotel you have to drive thru potholes, few cockroaches but everything else was good.

Overnattede 1 nat i august 2025

8/10 Udmærket

Sara

Rejste med partner

15. mar. 2025

Synes godt om: Service og personale

Synes ikke om: Overnatningsstedets tilstand og faciliteter

Part of the hotel it seems that they don’t work on it so it looks like is going down, like the area of the pool, the cenote that it’s inside the hotel. Room had a lot of humidity and it smell bad the first day we got there, and by the 3rd day the smell got worst. In the other hand rooms are confortable, the jacuzzi on our balcony was good, the ambient was nice, workers were very friendly and helpful.

Overnattede 4 nætter i marts 2025

2/10 Forfærdeligt

Corrina

Rejste med partner

9. mar. 2025

Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter

Hotel was not only filthy ( i lost a flip flop and looked under the bed and there was trash and dirt) but broken down. Our toilet didnt work for 3 days, forcing us to check out early and they refused to refund us. No staff at pool bars and breafast hours were changed or cancelled without notice. Absolutely horrible experience

Overnattede 8 nætter i februar 2025

2/10 Forfærdeligt

Dan

Rejste med familie, Rejste med partner, Rejste i en gruppe

7. mar. 2025

Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter

I DO NOT RECOMMEND THIS PLACE ANY LONGER. This was my second stay here. First was when they first opened and management and facilites were so much better. I chose this place because of my past experience but new management and staff are horrible. Pools and plunge pools are disgustingly dirty. Hot tubs don’t work, a lot of metals like showers and hand railings are rusted, front desk are very rude and did not want to accomodate to any of our complaints. Couches had stains, bed sheets had stains. Walls had mold and the cold pools in the rooms were filled with mildew. Out of the 6 nights we stayed they only cleaned my room 3 times even though I would leave a tip daily and all they would do is fix the bed and take the tip. They would not refresh any towels and I had to beg the front desk for fresh towels. The place is starting to be ran down and I’m sure the rest of my party that I convinced to stay here will leave the same review as they all had terrible experience with this hotel team staff. Do yourself a favor and just pick another property. It’s become more in an economical price for a reason now but there’s plenty to choose from around the area that’s better staffed and have more to offer to ensure your stay will be amazing.

Overnattede 4 nætter i februar 2025

2/10 Forfærdeligt

Dan

Rejste med familie, Rejste med partner, Rejste i en gruppe

5. mar. 2025

Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter

DO NOT BOOK A STAY AT THIS PROPERTY! The girls managing the front desk are rude, they did not want to help or accommodate with my complaints. The hotel facilities and rooms are falling apart. The rooms are dirty, stains on beds and furnitures. They even stole a watch from me, they did not want to give it back unless I was able to provide a photo even though I described every single detail about the watch. I had my whole wedding party stay here and they all had horrible experiences. I can’t wait til all of my 40 guests write a review about their stay as well.

Overnattede 6 nætter i februar 2025

10/10 Fremragende

Karen

21. feb. 2025

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter

Excelente atención

Overnattede 4 nætter i februar 2025

2/10 Forfærdeligt

Richard

17. feb. 2025

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort

Waves

The road to get to the hotel is a dirt road and would break your cars muffler if you are not careful. The pool was green and dirty, this included all the of 3 of the pools. They did not have a bartender at the pool and the location could not be any worse as it’s in the middle of a slum. It’s such a bad hotel we left after two nights , and our stay was for 4 nights. I had to go Cancun. The lady at the register was the most unhelpful person, we asked for her to provide Expedia phone number and she could not help with anything:

Overnattede 4 nætter i februar 2025

6/10 Okay

Sarah

Rejste med partner

16. feb. 2025

Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter

We enjoyed our time at the Waves, however it was mostly a place to rest our heads. We are avid scuba divers and had dives booked up and down the coast making this location central. We still had a few monitor issues. Our room was cleaned yesterday but NO(yesc I said NO) towels were left at all, so we had to shiver dry. Not to mention the shower water was cold every day. We had issues with our key and had to stop by the office daily to get access to our room. We paid for extra breakfast and I would suggest avoiding that unless you don’t plan to leave the property. Many good restaurants walking distance to the hotel for very reasonable prices. Make sure you drop yourself a pin trying to get back so you can easily navigate the roads with a rental car if you choose. We also had NO patio furniture which was annoying when we wanted a relaxed day in the sun on our pent house suite. One chair and a small table for two people is ridiculous. Poool was broken…Other than that, it was pleasant. Wi

Overnattede 1 nat i februar 2025

4/10 Dårligt

Akeisha

Rejste med familie, Rejste i en gruppe

27. jan. 2025

Synes godt om: Service og personale

Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter

The staff at The Waves Tulum were incredibly kind and accommodating, which was the highlight of our stay. However, the property itself was extremely disappointing. The private pools were unusable due to mold and poor maintenance, the dishes in the cabinets were dirty, and even the towels provided were unclean. While the bed and sleeping areas were presentable, the overall lack of upkeep made the experience far from enjoyable. This property desperately needs better management and maintenance to match the hospitality of the staff.

Overnattede 4 nætter i januar 2025

6/10 Okay

Sherrell

Rejste med partner

24. jan. 2025

Synes ikke om: Faciliteter

The good thing is that the room does look exactly as pictured. There are a few convience stores and tiny restaurants within daytime walking distance. However the hotel has no restaurant, the swim up bar as advertised is there- you just have to bring your own drinks. If you’re traveling solo this isn’t for you. The only entry way to the hotel was full of huge mud puddles. We rented an atv to get around and they forced us to park in garage- more mud puddles to access, when there was bike parking in front of hotel.

Overnattede 3 nætter i december 2024

10/10 Fremragende

Ruth Mercedes

22. jan. 2025

Overnattede 4 nætter i januar 2025

4/10 Dårligt

Maria

Rejste med familie

17. jan. 2025

Synes godt om: Service og personale

Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter

Overnattede 2 nætter i januar 2025

8/10 Udmærket

Michael

Rejste med partner

16. jan. 2025

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter

Pretty room, many good amenities and not too far from tulum centro.

Overnattede 2 nætter i januar 2025

8/10 Udmærket

Andres, kenneth city

Rejste med partner

15. jan. 2025

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter

Excellent customer service

6/10 Okay

BRYAN FERNANDO

10. jan. 2025

Synes godt om: Service og personale

Overnattede 3 nætter i januar 2025

8/10 Udmærket

Willis Charles

9. jan. 2025

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter

Overnattede 6 nætter i december 2024

4/10 Dårligt

Lakeisha, Bakersfield

8. jan. 2025

Overnattede 1 nat i november 2024

2/10 Forfærdeligt

Jose Antonio

Rejste med partner

5. jan. 2025

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter

Awful I wouldn’t recommend it

Overnattede 7 nætter i december 2024

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