Hoteller nær Teatro de Cancún

"The hotel is conveniently located in Puerto Cancún, close to really good restaurants, shops and the ocean. The rooms are modern, clean, and offer great views. Amenities such as the gym are well maintained, and the food is good as well. Where the hotel falls short is in the level of service. While the staff are generally courteous, they are not particularly proactive or attentive, and do not consistently go above and beyond to ensure guests have a positive, seamless, and convenient experience....

"Boring & unnecessary fees & try to sell package of no use & delays in check-in"

"My only complaint was there was a private wedding scheduled Saturday at the rooftop pool so they closed it at 4:00. Right in the middle of the day."

"Todos son muy amables siempre! Me encanta"

"Staff and servers at restaurant is very poor quality. You order drinks at pool side then they forget and come back to ask again. Then sometimes they just never come back. They’re way understaffed. Room was good and clean. Check in was slow. Ice cream machine was not working half of the time. It is not self serve, so you have to get attitude from a server before getting your ice cream. All pools were dirty with “random” trash. Bracelet is your key to the room and it would stop working. Buffet...

"Great clean property, highly recommend!"

"One of the most amazing resorts at a humble price compared to the top rated/named resorts. 3 onsite restaraunts to choose from, and a snack bar that offers a nice selection of food for in between meals. The lobby is unique with an open floor plan and your room is just a couple minutes away to walk from a white sand beach. The staff are all very kind and accommodating. If you're looking for a really good resort and get the best bang for your buck this is it."

"Uheldig start, hvor hotellet havde glemt aftale om transfer fra lufthavnen. Maden var langt fra spændende og til tider decideret tarvelig. På trods af, vi havde købt All Inclusive, var det meget besværligt at få udleveret nogle flasker vand."

"No every thing how i spected "

"Good value for money. Not a 5 star resort, but good value for money. Clean room, towels + shampoo, air con, free safe in reception (15 pesos for safe in the room), tv, nice pool area, beach on the other side of the road, a few small places to eat near by."

"Meget venligt personale, dejlige omgivelser og dejlig forplejning og drinks. Børnene elskede stedet. Der er mange muligheder for oplevelser. Gratis kajak, minigolf speedbåd til søsterhotel, som ligger lige ned til stranden på den anden side."

"The beach access wasn't very good"

"Excelente ubicación, buena relación precio-calidad, falta mantenimiento en las albercas, lsd áreas verdes están en excelente estado, comida muy rica y con variedad, pero solo funciona un restaurante aún así es recomendable , y la playa con muy poco sargazo y hubo días que estuvo completamente limpia, agua cristalina del mar, un Oxxo y farmacia a un lado del hotel."

"Imødekommende ved nat indtjekning"

"Don’t come here"

"Dejligt, roligt med en venlig hjertelig atmosfære. Rigtig dejlig plads, med store og lyse rum, så man egentlig godt kunne tænke sig at langtidsleje,hvis det bliver aktuelt. Dejlig rengøring hver dag agf venligt personale"

"Very basic hotel. Very friendly staff. Good shuttle service"

"Need a better attention in general "

"Sheets were dirty."