Hoteller nær Spring Valley

"Check in staff was very rude. No professionalism, no greeting to the customer When there was an issue with house keeping, again, very rude. "

"Staff is friendly. Lobby is nice. But the room was worn and dim. AC was loud. Good location next to Woodfield Mall."

"False advertising on this hotel. Said airport shuttle and only about 7 miles to O’Hare. No shuttle, $75 cab fare. "

"Good location"

"Beds are like rocks. Asked for help nothing from staff or manager. Ran outa hot water. Kids playing soccer in halls extra charge for service animal without telling you."

"Over all this was an excellent property. However, we were in room 211. Directly outside our window was a noisy fan that turned on and off constantly. All night. Very irritating. If we had not been so busy while we were there, we would have requested another room."

"Staff was helpful and attentive. Layout was convenient for load in/out and amenities. Breakfast options were better than other lodgings on our trip in the same price range. Would definitely stay here again."

"Property looks clean but i dont know about any other rooms but my rooms the carpet and sofa smelled like dogs urine i guess I was given a room that dogs are allowed to stay i dont know why I didn't travel with pets."

"På det første værelse vi fik, lugtede airconditionen meget dårligt. Vi fik dog straks et nyt værelse, og her lugtede det mindre. Sengene var meget dejlige. Morgenmaden er ok, men der kumme være fuldt bedre op. "

"The hotel staff was friendly and welcoming, and I didn’t run into any issues during my stay. Check-in was quick and easy, which made the whole experience smooth from the start. Overall, a pleasant and hassle-free visit."

"It was adequate."

"Hotel staff was friendly enough. You could hear everything through the hotel room door. I was awakened by the cleaning staff talking loudly in hallway. Could hear children running in hallway late at night. Hotel maintenance was subpar and not the cleanest. I would not recommend this hotel."

"Nothing to complain about as far as the personnel, but when you are running the hot water in your bathroom sink if you turn on the cold faucet, even just a tiny bit then all the water runs cold. A friend of mine who was also attending the same event, I was attending was on the fifth floor while I was on the third floor and he experienced the same thing. Beautiful hotel, but cannot get the plumbing right!"