Hoteller nær Woodfield Mall

"Friendly staff Clean room Nice breakfast"

"The breakfast was fresh. The room was clean and the parking was very safe."

"Check in staff was very rude. No professionalism, no greeting to the customer When there was an issue with house keeping, again, very rude. "

"Hotel staff was friendly enough. You could hear everything through the hotel room door. I was awakened by the cleaning staff talking loudly in hallway. Could hear children running in hallway late at night. Hotel maintenance was subpar and not the cleanest. I would not recommend this hotel."

"Nothing to complain about as far as the personnel, but when you are running the hot water in your bathroom sink if you turn on the cold faucet, even just a tiny bit then all the water runs cold. A friend of mine who was also attending the same event, I was attending was on the fifth floor while I was on the third floor and he experienced the same thing. Beautiful hotel, but cannot get the plumbing right!"

"Property looks clean but i dont know about any other rooms but my rooms the carpet and sofa smelled like dogs urine i guess I was given a room that dogs are allowed to stay i dont know why I didn't travel with pets."

"Front staff was so friendly and changed our room after we asked if our room was a long walk. I have mobility issues. They immediately offered to give us a closer room! Room was clean, bed was comfortable. Will stay there again without hesitation. "

"Beds are like rocks. Asked for help nothing from staff or manager. Ran outa hot water. Kids playing soccer in halls extra charge for service animal without telling you."

"Good location"

"Hey all, Be very careful when booking this hotel. They do not offer refunds under any circumstances. I accidentally booked this hotel and immediately requested a refund, but they refused. Even Expedia tried to help me get reimbursed and still couldn’t. I ended up booking another hotel on the same day through Expedia. They even asked me to write a review even though I never checked in. It’s surprising to see a hotel in the U.S. with such a strict no‑refund policy. Thanks,"

"False advertising on this hotel. Said airport shuttle and only about 7 miles to O’Hare. No shuttle, $75 cab fare. "

"We enjoyed our stay at your hotel. Staff was friendly and accommodating. "

"På det første værelse vi fik, lugtede airconditionen meget dårligt. Vi fik dog straks et nyt værelse, og her lugtede det mindre. Sengene var meget dejlige. Morgenmaden er ok, men der kumme være fuldt bedre op. "

"Old appearance and terrible bedding for the price they charged!"