Sandos Caracol Nature Resort & Water Park All Inclusive

Vælg datoer for at se priser

Hvor skal du hen?

Datoer

April 2026

Maj 2026

Godt

Populære faciliteter

Pool
Boblebad
Alt inklusive
Spa
Parkering er inkluderet
Gratis Wi-Fi

Værelsesmuligheder

Tjek tilgængelighed for disse datoer

I aften

apr. 1 - apr. 2

I morgen

apr. 2 - apr. 3

Alle værelser

2 senge

1 seng

3+ senge

Viser 31 ud af 31 værelser

Gratis minibar, pengeskab på værelset, skrivebord

Room Superior with Pool View

39 m²
Plads til 4 personer

Suite Master with Pool View

62 m²
Plads til 4 personer

Suite Premium with Pool View

62 m²
Plads til 4 personer

Room Superior

30 m²
Plads til 4 personer

Pool View Superior

Godt

Havudsigt
39 m²
1 soveværelse
Plads til 4 personer
2 queensize-senge ELLER 1 kingsize-seng

Pool View Penthouse

Havudsigt
62 m²
1 soveværelse
Plads til 4 personer
1 kingsize-seng og 1 sovesofa (enkeltseng)

Pool View 1 Bedroom Suite

Godt

Havudsigt
62 m²
1 soveværelse
Plads til 4 personer
1 kingsize-seng og 1 sovesofa (enkeltseng)

Eco Family Superior

Rigtig godt

Haveudsigt
30 m²
1 soveværelse
Plads til 4 personer
1 kingsize-seng og 1 køjeseng (enkeltseng)

Eco Family Suite

Godt

Haveudsigt
41 m²
1 soveværelse
Plads til 5 personer
1 kingsize-seng og 1 køjeseng (enkeltseng)

Eco Family Penthouse

Rigtig godt

Haveudsigt
64 m²
2 soveværelser
Plads til 5 personer
1 kingsize-seng og 1 køjeseng (stor enkeltseng)

Superior Select Adults Only

Godt

Haveudsigt
39 m²
1 soveværelse
Plads til 2 personer
1 kingsize-seng ELLER 2 queensize-senge

Deluxe Select Adults Only

Rigtig godt

Haveudsigt
41 m²
1 soveværelse
Plads til 2 personer
1 kingsize-seng og 1 sovesofa (enkeltseng)

Penthouse Select Adults Only

Godt

Haveudsigt
62 m²
1 soveværelse
Plads til 2 personer
1 kingsize-seng og 1 sovesofa (enkeltseng)

Suite Superior with View

41 m²
Plads til 2 personer

Suite Superior with View

41 m²
Plads til 3 personer

Suite Superior with View

41 m²
Plads til 4 personer

Suite Superior with View

41 m²
Plads til 3 personer

Suite Superior with View

41 m²
Plads til 4 personer

Suite Superior With View

41 m²
Plads til 5 personer

Suite Superior with View

41 m²
Plads til 3 personer

Suite Superior with View

41 m²
Plads til 4 personer

Suite Superior With View

41 m²
Plads til 5 personer

Suite Premium with Garden View

64 m²
Plads til 2 personer

Suite Premium with Garden View

64 m²
Plads til 2 personer

Suite Premium

64 m²
Plads til 3 personer

Suite Premium

64 m²
Plads til 4 personer

Suite Premium

64 m²
Plads til 4 personer

Suite Premium With Garden View

64 m²
Plads til 5 personer

Suite Premium with Garden View

64 m²
Plads til 4 personer

Suite Premium with Garden View

64 m²
Plads til 4 personer

Suite Premium With Garden View

64 m²
Plads til 5 personer

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Playa del Carmen

Pool
Boblebad
Morgenmad er inkluderet
Alt inklusive

inkluderer skatter og gebyrer

13. apr. - 14. apr.

3 udendørs pools, hytter (tillægsgebyr), parasoller

Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive

Centrum

Pool
Boblebad
Alt inklusive
Spa

inkluderer skatter og gebyrer

20. apr. - 21. apr.

Log på for at se tilgængelige rabatter og fordele. Flere fordele til flere eventyr.

Log på Tilmeld dig nu – det er gratis

Om området

Sandos Caracol Nature Resort & Water Park All Inclusive befinder sig i Corasol – et område i Playa del Carmen, der ligger ved siden af en golfbane og på stranden. Quinta Avenida og Central Plads er et par bemærkelsesværdige seværdigheder, mens nogle af stedets naturskønne områder omfatter Maroma Beach og Yal-ku-lagunen. Overvej at kigge forbi Gran Coyote Golf og Quinta Alegría Shoppingcenter. Udforsk områdets muligheder for oplevelser på, i og ved vandet såsom windsurfing i nærheden, eller nyd godt af den fri natur ved at kaste dig ud i mulighederne hvad angår skydiving. Besøg vores rejseguide til Playa del Carmen

Carretera Cancún Chetumal Km. 295, Playa del Carmen, QROO, 77710

Hvad ligger i nærheden?

Quinta Avenida
9 min. kørsel - 5.3 km
Maroma Beach
19 min. kørsel - 16.1 km
Xcaret Mexico Temapark
20 min. kørsel - 16.5 km
Playa Xcalacoco
14 min. gang - 1.2 km
Gran Coyote Golf
5 min. kørsel - 1.8 km

Sådan kommer du rundt

Cancun, Quintana Roo (CUN-Cancun Intl.) - 46 min. kørsel

Restauranter

La Laguna
5 min. gang
El Templo
3 min. gang
Bar L'Elefant
1 min. gang
Las Máscaras
4 min. gang
Restaurante Riviera
6 min. gang

Om overnatningsstedet

Sandos Caracol Nature Resort & Water Park All Inclusive

Overnatningssted med eksklusiv profil og alt inklusive i nærheden af Gran Coyote Golf

Nær Quinta Alegría Shoppingcenter ligger Sandos Caracol Nature Resort & Water Park All Inclusive, som byder på en tilstødende golfbane, et gratis vandland og 2 barer ved poolen. Dette overnatningssted er et godt sted at nyde solen med en beliggenhed ved stranden, massage på stranden og liggestole. Lad dig forkæle med hydroterapi, manicure og pedicure og aromaterapi i stedets spa, Spa Sandos. Få lidt at spise på en af stedets 7 restauranter. Motionscenteret tilbyder yogatimer og fitnesshold. Andre aktiviteter inkluderer snorkling, økoture og kajakroning. Udover en bar i poolen og en terrasse kan gæster nyde godt af gratis Wi-Fi på fællesarealer.

Andre fordele inkluderer:

2 udendørs pools og en børnepool samt en vandrutsjebane, liggestole og poolparasoller
Gratis selvstændig parkering
Gratis cykler, en udendørs tennisbane og lufthavnstransport tur-retur (tillægsgebyr)
En udendørs pickleballbane, udlejning af scootere og en portier/piccolo
Anmeldelserne fra gæster giver topkarakter til de familievenlige faciliteter

Værelsesfaciliteter

Alle 956 værelser har komfortable faciliteter som pengeskabe med plads til bærbar computer og arbejdsområder med plads til en bærbar computer plus fordele som aircondition og gratis produkter i minibaren. Gæsteanmeldelserne fremhæver de rene værelser på overnatningsstedet.

Andre faciliteter på værelserne inkluderer:

Badeværelser med brusere og gratis toiletartikler
Plasma-tv med satellitkanaler
Balkon, kaffe-/temaskiner og loftsventilatorer

Oplysninger om alt inklusive

Dette overnatningssted er med alt inklusive. Mad og drikkevarer på stedet er inkluderet i værelsesprisen (begrænsninger kan gælde).

Drikkepenge og afgifter

Drikkepenge er inkluderet.

Mad og drikkevarer

Alle buffet- og a la carte-måltider, snacks og drikkevarer er inkluderet

Minibar på værelset (alle drikkevarer inkluderet)

Vandaktiviteter

Kajakroning

Sejlads

Dykkerkursus

Snorkling

Surfing/bodyboarding

Aktiviteter på land

Cykling

Fitnessfaciliteter

Tennis

Volleyball

Kurser/undervisning/spil

Aerobicsundervisning

Danseundervisning

Yogaundervisning

Underholdning

Underholdning og aktiviteter på stedet

Adgang til klubber på stedet

Liveoptrædener på stedet

Temafester

Lignende overnatningssteder

Pool
Boblebad
Alt inklusive
Spa

inkluderer skatter og gebyrer

27. apr. - 28. apr.

Pool
Boblebad
Morgenmad er inkluderet
Alt inklusive

inkluderer skatter og gebyrer

15. apr. - 16. apr.

Sammenlign lignende overnatningssteder

Faciliteter på overnatningsstedet

Internet

Tilgængeligt på alle værelser: internetforbindelse
Tilgængeligt på nogle fællesarealer: gratis Wi-Fi

Parkering og transport

Lufthavnstransport tur-retur (tillægsgebyr)
Gratis selvstændig parkering på stedet
Begrænset selvstændig parkering på stedet

Mad og drikke

2 barer ved poolen
7 restauranter
9 barer/lounger
En poolbar
Kaffe og te på fællesarealer
Snackbar/deli

Oplevelser

2 udendørs pools
5 boblebade
Beachvolley
Billiard-/poolbord
Børneklub
Børnepool
Dampbad
Dykning
Fitnesstimer
Gratis cykeludlejning
Gratis vandland
Kajakroning
Legeplads
Motionscenter
Parasailing
Personligt motoriseret vandfartøj
Sauna
Scooter-/knallertudlejning
Sejlads
Shopping
Snorkling
Spa med stort udvalg af behandlinger
Strandyoga
Tilstødende golfbane med 18 huller
Udendørs padelbane
Udendørs pickleballbane
Udendørs tennisbane
Vandre- og cykelruter
Vandrutsjebane
Økoture

Familievenlige faciliteter

2 udendørs pools
Børneklub
Børnepool
Gratis adgang til vandland
Legeplads
Snackbar/deli
Vandrutsjebane
Vaskeri

Bekvemmeligheder

Bagageopbevaring
Døgnåben reception
Frisørsalon
Gavebutik/aviskiosk
Hæveautomat
Pengeskab i receptionen
Vaskeri

Gæstefaciliteter

Bryllupsfaciliteter
Concierge-tjenester
Flersproget medarbejderstab
Hjælp med udflugter og billetter
Portier/piccolo
Rengøring (dagligt)
Renseri-/vaskeriservice

Udendørs

Have
Liggestole ved poolen
Poolparasoller
På stranden
Strandhåndklæder
Strandliggestole
Strandparasoller
Terrasse

Spa med stort udvalg af behandlinger

16 behandlingsrum
Ansigtsbehandlinger
Aromaterapi
Behandlingsrum for par
Boblebad
Body scrub-behandlinger
Body wrap-behandlinger
Dampbad
Dybdegående massage
Graviditetsmassage
Hot-stone massage
Hydroterapi
Manicure/pedicure
Sauna
Spaen er åben hver dag
Sportsmassage
Thaimassage
Tyrkisk bad
Udendørs behandlingsområder
Zoneterapi

Hjælp til personer med et handicap

Hvis du vil anmode om hjælp til personer med et handicap, bedes du kontakte overnatningsstedet via kontaktoplysningerne i din reservationsbekræftelse.
Adgang til øvre etager kun via trapper

Andet

3 etager
Bygget i 2005
Selskabssal
Særlige rygeområder

Værelsesfaciliteter

Soveværelse

Mørklægningsgardiner

Badeværelse

Bruser
Gratis toiletartikler
Håndklæder til rådighed
Hårtørrer
Privat badeværelse
Shampoo
Sæbe
Toiletpapir

Underholdning

Plasma-tv med satellitkanaler

Mad og drikke

Gratis fyldt minibar
Kaffe-/temaskine

Andet

Aircondition
Arbejdsområde til bærbar computer
Loftsventilator
Pengeskab med plads til bærbar computer
Skrivebord
Strygejern/strygebræt
Telefon

Politikker

Indtjekning

Indtjekning fra kl. 15.00 til kl. 23.30

Tidlig indtjekning afhænger af tilgængelighed

Sen indtjekning afhænger af tilgængelighed

Minimumsalder for indtjekning: 18 år

Udtjekning

Udtjekning inden: kl. 12.00

Sen udtjekning afhænger af tilgængelighed

Der opkræves et tillægsgebyr for sen udtjekning

Særlige indtjekningsinstruktioner

Receptionspersonalet tager imod gæster ved ankomst til overnatningsstedet

Oplysninger fra overnatningsstedet kan være oversat ved hjælp af automatiserede oversættelsesværktøjer

Vandparken vil være lukket én dag om ugen på grund af forebyggende vedligeholdelse. Vandparken er åben fra kl. 10.00 til 17.00 for voksne og fra kl. 9.00 til 18.00 for børn.

Adgangsmuligheder

Bemandet reception

Kæledyr

Kæledyr er ikke tilladt

Børn og ekstra senge

Børn er velkomne

Vugger (barnesenge) er ikke tilgængelige

Betalingstyper accepteret på overnatningsstedet

Vigtige oplysninger

Gebyrer

Du vil blive bedt om at betale følgende på overnatningsstedet. Gebyrer inkluderer muligvis skatter:

Rengøringsservice: 85 MXN pr. nat
Gæster opkræves et skadesdepositum på 5000 MXN før indtjekning.

Vi har medtaget alle gebyrer, som overnatningsstedet har oplyst.

Valgfrie tjenester

Sen udtjekning er mulig for et gebyr (afhænger af tilgængelighed)

Ovenstående liste er muligvis ikke fuldstændig. Gebyrer og depositummer inkluderer muligvis ikke skat og kan ændres uden varsel.

Godt at vide

Dette overnatningssted udlejes af en professionel vært, der udlejer som en virksomhed eller et erhverv.

Gebyrer for ekstra opredninger kan forekomme og varierer afhængigt af overnatningsstedets politik

Gyldigt billed-ID og kreditkort kan være påkrævet ved indtjekning til dækning af påløbende udgifter

Særlige ønsker afhænger af tilgængelighed ved indtjekning og kan medføre ekstra gebyrer. Særlige ønsker kan ikke garanteres

Dette overnatningssted accepterer kreditkort, debetkort og kontanter

Overnatningsstedets sikkerhedsforanstaltninger inkluderer kuliltealarm, røgalarm og vinduesikring

Dette overnatningssted har udendørsområder såsom altaner, balkoner eller terrasser, der muligvis ikke er egnede for børn. Hvis du har spørgsmål, anbefaler vi, at du kontakter overnatningsstedet inden ankomst for at bekræfte, at de har et passende værelse til dig

Overnatningsstedets registreringsnummer 008-007-006283/2025

Hvis du afbestiller din reservation, er dette underlagt værtens afbestillingspolitik. I overensstemmelse med EU's regler om forbrugerrettigheder er reservation af overnatning ikke omfattet af fortrydelsesretten.

Vi bør nævne

Dette overnatningssted har ingen elevatorer

Den samlede pris for ophold den 31. december inkluderer et gebyr for en obligatorisk gallamiddag nytårsaften

Kun registrerede gæster kan opholde sig på værelserne

Gæster under 18 år har ikke adgang til stedets motionscenter, fitnessfaciliteter eller boblebad, mens gæster under 6 år kun har adgang til stedets swimmingpool i følge med en voksen

Gæster under 18 år har ikke adgang til spaen

Dette overnatningssted tager mod gæster af alle seksuelle orienteringer og kønsidentiteter (LGBTQ+-venligt)

Overnatningsstedet er også kendt under navnet/-ene

Caracol Eco

Caracol Sandos

Caracol Sandos Eco Resort

Eco Caracol Sandos

Eco Sandos Resort

Sandos Caracol Eco

Sandos Caracol Eco Playa del Carmen

Sandos Caracol Eco All Inclusive Playa del Carmen

Sandos Caracol Eco Resort All Inclusive Playa del Carmen

Sandos Eco Resort

Caracol Beach

Caracol Village Hotel Playa Del Carmen

Hotel Sandos Caracol Eco

Sandos Caracol Beach Resort Spa

Sandos Caracol Eco Hotel

Sandos Caracol Mexico

Sandos Caracol Riviera Maya

Ofte stillede spørgsmål

Har Sandos Caracol Nature Resort & Water Park All Inclusive en pool?

Ja, dette overnatningssted har 2 udendørs pools og en børnepool.

Er Sandos Caracol Nature Resort & Water Park All Inclusive et kæledyrsvenligt overnatningssted?

Nej, kæledyr er ikke tilladt på dette overnatningssted.

Hvor meget koster parkering hos Sandos Caracol Nature Resort & Water Park All Inclusive?

Der er gratis selvstændig parkering på dette overnatningssted.

Hvornår er indtjekning på Sandos Caracol Nature Resort & Water Park All Inclusive?

Indtjekning fra kl. 15.00 til kl. 23.30. Sen indtjekning er mulig i et begrænset tidsrum.

Hvornår er udtjekning på Sandos Caracol Nature Resort & Water Park All Inclusive?

Udtjekning er kl. 12.00. Sen udtjekning er mulig mod et gebyr (afhænger af tilgængelighed).

Tilbyder Sandos Caracol Nature Resort & Water Park All Inclusive shuttletransport til lufthavnen?

Ja, der er lufthavnstransport.

Tilbyder Sandos Caracol Nature Resort & Water Park All Inclusive fordele med alt inklusive?

Ja, overnatningsstedet er med alt inklusive. Mad og drikkevarer er inkluderet, og oplevelser inkluderer snorkling, kajakroning og sejlads med mere.

Hvor ligger Sandos Caracol Nature Resort & Water Park All Inclusive?

Reserver et ophold lige ud til stranden på Sandos Caracol Nature Resort & Water Park All Inclusive i Corasol. dette overnatningssted ligger ved siden af en golfbane, kun 5 km fra Gran Coyote Golf og Quinta Avenida. Derudover ligger Quinta Alegría Shoppingcenter og Central Plads ca. 15 km derfra.

Anmeldelser af Sandos Caracol Nature Resort & Water Park All Inclusive

7,0

Godt

7,8

Rengøring

7,4

Faciliteter

7,4

Service og personale

7,2

Overnatningsstedets tilstand og faciliteter

10/10 Fremragende

Laura

30. mar. 2026

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter

Absolutely INCREDIBLE RESORT. The staff is SO helpful and kind. The nature is so beautiful. So much to do for families and people of ALL ages. Already planning another trip back!!

Overnattede 7 nætter i marts 2026

8/10 Udmærket

Christoper

Rejste med familie og småbørn

29. mar. 2026

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter

This was a neat resort that embraced the jungle feel by being nestled in it rather than clearing it away. Each day a group of monkeys would come and hang out in the tree a few feet from our balcony. Our room was jungle facing, clean, fairly modern and had a nice private balcony. I’m not sure if it was because of our first time visiting the resort but we had a concierge team assigned to us and they pre booked all our à la cart meals so we didn’t have to worry about not getting into a restaurant. The food was really good with lots of selection. Super friendly staff and great service. The waterslides and pools were fun for the kids, but the beach wasn’t great for swimming or playing in the waves due to the rocky area out front. Be careful about the Royal Elite Club - they are pushing hard for people to sign up for this and will likely try to get you attend one of their sales tours - probably not worth your time. I would travel here with our kids again if we are in the area.

Overnattede 5 nætter i marts 2026

8/10 Udmærket

Wallace

Rejste med familie og småbørn

29. mar. 2026

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter

Very good family oriented resort

Overnattede 7 nætter i marts 2026

6/10 Okay

Megan

Rejste med partner, Rejste med familie og småbørn

29. mar. 2026

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter

The resort is located in a beautiful area. It is not however handicap accessible as all buildings where one would sleep are 3 story with no elevators. The ramps to enter any elevated space are narrow. The food in the buffet was average, nothing stood out as exceptional and often tasted as if it was recycled from one meal time to the next. The set up and flow inside the buffet also left something to be desired as it was always backed up as one giant line of people instead of various stations making it so that your food was often cold by the time you got back to your seat. The process for securing a reservation at the specialty restaurants is inefficient and unless you had a personal concierge assisting you, you were not getting into any of them during your visit without staying up until past 12am when the slots open for 3 nights later would be released in the app. If you wanted to make use of any of the included on-site activities (bike tour, eco tour, romantic Jade river boat ride) you needed to sign up a day in advance even if the day you wished to do it had openings and staff available. Even though we had adults only privileges and were told we could ask for the "premium" spirits at the bars, the majority of the bars told us that wasn't an option at that location, or they didn't have any of the premium spirits available at that location, they were just on display. The pool deck was often slimy and slippery in desperate need of a power washing.

Overnattede 8 nætter i marts 2026

8/10 Udmærket

Steve

Rejste i en gruppe

26. mar. 2026

Synes godt om: Service og personale

Pretty good overall. Maintenance was poor on some areas. The pool table in the beach bar had a broken rail and was never fixed the entire time we were there as an example. Food was very good in most restaurants except for the Mexican buffet. We ate there the first night and the waiter got our order wrong and was rude when we corrected him.

Overnattede 5 nætter i marts 2026

8/10 Udmærket

Pawel Perec and Jacqueline

Rejste med familie og småbørn

25. mar. 2026

Synes godt om: Rengøring, service og personale, faciliteter

Room clean but bathroom details broken such as toilet paper holder, shower holder , poor water pressure , no hot water .

Overnattede 6 nætter i marts 2026

10/10 Fremragende

David, CALGARY

Rejste med familie og småbørn

24. mar. 2026

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter

We truly enjoyed our stay at this resort, especiailly the Mexican buffet! We loved the evening shows, truly stunning. Also it was great to have access to 24/7 snack bar. Great to be in nature as well and fun for kids - we didn't even need to go to the indoor playground, but looked fun as well. Great bus access to the city as well.

Overnattede 6 nætter i marts 2026

10/10 Fremragende

Khaled, Gatineau

Rejste med familie og småbørn

22. mar. 2026

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter

We had a fantastic stay at Sandos Caracol Playa del Carmen as a family of four (2 adults and 2 kids), and we would definitely consider coming back. Pros: The hotel is very clean, and the staff overall are respectful and welcoming. One of the highlights of this resort is the wildlife—you really feel immersed in nature, which makes the experience unique for both adults and kids. Check-in was smooth and quick, likely because we arrived outside peak hours, which set a great tone for the trip. The restaurants were excellent across the board, with the Italian restaurant being our absolute favourite. Another big plus: no need to wake up early to reserve beach or pool chairs. There was always plenty of space. The beach area with palm trees and long chairs is especially great, offering lots of natural shade and a very relaxing atmosphere. There were nightly shows, and they were consistently entertaining. The pirate show and the fire show stood out as highlights, and our kids especially loved them. A special thank you to Judy, our concierge, who truly went above and beyond to make our stay seamless and enjoyable. Also, a shout-out to Ruth at the omelette station (Italian restaurant), as well as Nury and Kevin for their great service. Cons: The food at the Laguna buffet was unfortunately quite disappointing and could use improvement. The main pool is a bit small considering the size of the resort, although this is somewhat offset by the presence of other pools throughout the pro

Overnattede 10 nætter i marts 2026

2/10 Forfærdeligt

Ryan

Rejste med familie og småbørn

22. mar. 2026

Synes godt om: Service og personale

Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter

Beautiful area and wildlife. When you first arrive, they try to get you to buy into a timeshare immediately and when asking about excursions, they also push the timeshare. Very dated, rundown and unkept. Not enough seating by pools, beach or dining. Very Crowded! I would not recommend this resort considering the many other options in the area. You definitely don’t get your moneys worth at Sandos.

Overnattede 7 nætter i marts 2026

8/10 Udmærket

Esmeralda

Rejste med partner

22. mar. 2026

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter

Personal y hospedaje excelente

Overnattede 3 nætter i marts 2026

10/10 Fremragende

Sheldon

Rejste med familie, Rejste med familie og småbørn

21. mar. 2026

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter

We spent 7 days at Sandos Caracol Eco in the Select side. We had a personal concierge (Judy) who arranged our dinners at various restaurant on site. These meals were good to excellent, except for the very first one (Lirios). Everything here was terrible. Our party of 7 was really dissatisfied. Sirloins ordered medium came raw, 2 medium rare steaks came cold, well done & were super tough. Soup tasteless. Dine at El Tiempo was great. The chef cooking the meals was very entertaining & this is not to be missed. Dining at Brazil was equally great. Food kept coming & was sliced at the table until you’re ready to explode. This meal is also not to be missed. Our room at the all adult section was kept meticulous by our attendant & the Select adult pool was great. Best to watch your hat & beachware at your cot, less the friendly monkeys will quickly drop by & grab a garment & climb a tree. Even the female peacocks are people friendly. One took a french fry right from my offering fibgers. Food at the buffet was plentiful & was good. Our time at the spa was also very relaxing. The pina coladas were very refreshing & they made a mean mudslide, until they ran out of chocolate syrup. Mamosa af breakfast & wine with all other meals. Judy, our personal concierge did an admirable job. From the get go she was available & looked after us well. At our vacation end she gave all of us hugs & added it was her good luck to look after us. All in all, this all-inclusive stay is great & we recommended.

Overnattede 7 nætter i marts 2026

4/10 Dårligt

Colleen

Rejste med familie

21. mar. 2026

Synes godt om: Service og personale

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter

Not enough staff in any area, restaurants, cleaning, maintenance. Pools are horribly dirty, and I don’t just mean leaf litter. The sides of pools and patios are filthy. Had a hassle with specific room bookings, despite speaking with them three months prior to ensure everything would be arranged. Concierge Judy was fabulous, she helped where others could not! Loved the animals and shows looked good. Jungle view room really means some trees and your neighbours patios. Booking speciality restaurants is another hassle that I heard many complain about. I would not recommend resort.

Overnattede 7 nætter i marts 2026

8/10 Udmærket

Gayle

Rejste med familie og småbørn

20. mar. 2026

Synes godt om: Rengøring, service og personale, faciliteter

The staff was exceptionally friendly. The rooms were clean, but very well worn. There were many activities to choose from.

Overnattede 5 nætter i marts 2026

6/10 Okay

Ruth, Ft Lauderdale

Rejste med familie og småbørn

19. mar. 2026

Visited this hotel 5 years ago and many thing have changed, seems like they are trying to convert to timeshare and you got the impression that they want you to buy and less concerned with the all inclusive resort feel

Overnattede 5 nætter i marts 2026

4/10 Dårligt

Alicia

Rejste med partner

17. mar. 2026

Synes godt om: Service og personale

Staff were great. The food was absolutely terrible. Flora and fauna were very nice. If the food, bedding, towels and buildings were better the rating would be much higher. We will not be back to this resort. Sargasso was bad but that is nature and not something that can be controlled.

Overnattede 2 nætter i marts 2026

10/10 Fremragende

Lubov

Rejste med familie og småbørn

16. mar. 2026

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter

Enjoyed the stay, food was delicious. A lot of entertainment on the property for adults and kids. Would love to go back again.

Overnattede 5 nætter i februar 2026

10/10 Fremragende

Darryn Robert

16. mar. 2026

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter

Resort was clean staff was great restaurants were also very good

Overnattede 7 nætter i marts 2026

10/10 Fremragende

Grethe

11. mar. 2026

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter

Overnattede 7 nætter i november 2025

10/10 Fremragende

Kayla

8. mar. 2026

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter

The shows were great that they had each night, water slides were fun for the kids. Judy & Samantha were amazing to deal with and book the on resort restaurants, book excursions and helpful with any inquiries. The beach was beautiful, there were chairs and beds, easy to watch the kids and relax.

Overnattede 7 nætter i februar 2026

8/10 Udmærket

Fanny

Rejste med familie, Rejste med familie og småbørn

6. mar. 2026

Synes godt om: Rengøring, service og personale, faciliteter

Resort très family friendly vraiment dans la jungle pour les amoureux de la nature !

Overnattede 6 nætter i februar 2026

6/10 Okay

Nathan Todd

Rejste med familie og småbørn

4. mar. 2026

Synes godt om: Rengøring

Synes ikke om: Faciliteter

Resort grounds were beautiful, lots of activities for kids to keep them busy and entertained. Food was ok. Hard to get into restaurants so ate at buffet most of the trip. Long lines for everything; food, bars, check in and out. Resort seems to be over packed and short staffed. Room was clean and beds were comfy. Ac worked well. No water pressure and Sometimes no hot water for showers. Overall had a fair trip, but would not recommend or return.

Overnattede 5 nætter i februar 2026

10/10 Fremragende

Thomas Mark

Rejste med familie og småbørn

4. mar. 2026

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter

It was our 4th time at this resort. It has been a few years since we have been there and it was greatly to see the changes that were made but still the welcoming presence that makes this resort worth coming back to.

Overnattede 8 nætter i februar 2026

10/10 Fremragende

Jennifer

Rejste med partner

4. mar. 2026

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter

The property was absolutely amazing. We loved it from start to finish. Judy and Samantha were very helpful throughout our entire stay. We were celebrating our anniversary, and the staff made sure to make it extra special for us, by far hands-down best food I’ve ever ever eaten at a resort from the snack bar to the adults only club and the taco spot that’s open late hours. Not to mention how delicious the restaurants are, there’s beautiful wildlife all over the property. We did not get to do that because it was closed for wildlife preservation, but we still had the most amazing time and we do not have kids, and don’t particularly like to stay at resorts that are centered around kids, but the adults only areas were so nice. You had no idea really that there was a waterpark for the kids there. All in all great Resort will definitely be returning in the future

Overnattede 4 nætter i februar 2026

2/10 Forfærdeligt

Tracy

Rejste med partner, Rejste i en gruppe

4. mar. 2026

Synes godt om: Overnatningsstedets tilstand og faciliteter

Synes ikke om: Faciliteter

Check in took 2 hours for about 10 people. It was ridiculous. The activities we wanted to do were all closed for the entire week during our stay - waterslides, cenote, jade river boat. We were very disappointed as the nature resort is the primary purpose of coming here. They did not offer any other experiences in their place. The Laguna Buffet should be closed permanently and re-done. All members of our group got food poisoning. There is lots of cross contamination so it's hard to avoid it. They do not cook fish or chicken properly. Some staff were excellent and some were terrible. It depends who you talk to. The rooms were cleaned daily. We did not sleep well as the mattresses are not good quality. Overall, we would not stay here again. We had fun with our friends but there are nicer places to stay with better food.

Overnattede 7 nætter i februar 2026

8/10 Udmærket

Chantel Holly

Rejste i en gruppe, Rejste med familie og småbørn

1. mar. 2026

Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter

All in all - very impressed! I was hesitant from some of the reviews but I am glad we went because it was perfect for our groups needs. We were a group of 13 with children and everyone had such a great time. Rooms - clean and enough space for us 3. We had a top floor which had daily monkey visits and a spacious balcony. Food - the buffet had so many options, we never went hungry. My six year old is super picky and he always had food options. The restaurants for dinner were great! Because we booked with Expedia we had a front desk concierge who booked it all for us for the whole week! Highly recommend. Also the 24 hour bar has pizza for kids and tacos always going so we always had food options! Entertainment- the daily shows were such a hit for the kids, we were always excited to see what was on. Seemed like there was always something going on in the resort, we definitely didn’t see/do it all. Pool/Park - main pool is a fun time! Tortuga pool is more shaded, had a great day there. The water park was the main driver for booking this resort and we only were there one day, it was a great spot for kids but there was so much else to see and do it worked out. Beach - it had some rocky spots but also a great swimming area, no complaints. If you want a good massage there are huts set up on the beach. I wouldn’t say it’s super “high end luxury” but it met all my expectations for a great, safe and fun vacation with kids!

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