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Anmeldelser af Chateau Versailles

3.5 out of 5
Chateau Versailles
1659 Sherbrooke Street West, Montreal, QC

Anmeldelser

8,2

Alletiders

Bedømmelse på 10 − Fremragende. 535 af i alt 1176 anmeldelser" "
Bedømmelse på 8 − Udmærket. 325 af i alt 1176 anmeldelser" "
Bedømmelse på 6 − Okay. 161 af i alt 1176 anmeldelser" "
Bedømmelse på 4 − Dårligt. 105 af i alt 1176 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 50 af i alt 1176 anmeldelser" "

8,6/10

Rengøring

8,6/10

Service og personale

7,6/10

Faciliteter

7,6/10

Overnatningsstedets tilstand og faciliteter

7,8/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Nield

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i september 2022
Svar fra Fouad den 28. sep. 2022
Greetings!Thank you for your feedback. We are glad to have provided you with the Chateau Versailles experience that you deserve. We are looking forward to serving you again!Best regards,Front desk team.

4/10 Dårligt

Verificeret rejsende

Synes godt om: Rengøring, værelsets komfort
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Forældet og slidt
Utrolig slidt hotel, desuden også med en vandskade på et af værelserne. Der var ingen morgenmad grundet covid. Man tjekker ind på hotellet overfor, og derefter skal man slæbe alt op af trapper x flere, da der ikke er elevator. Vi valgte hotellet da det så charmerende ud på billederne, men blev skuffet da vi så værelset. Sengen var dog komfortabel og der var rent.
Overnattede 1 nat i juni 2022

6/10 Okay

Samir

Rejste med partner
Synes ikke om: Faciliteter
1) Old facility, needs renovation and room thermostats not available in the left wing of the hotel 2) Some rooms are unkempt with broken lamps and old sofas 3) No housekeeping support for luggage till asked for Housekeepers are not properly trained to refill the amenities. 4) Garbage bin in the dining area always filled to the brim and not emptied on time. 5) Staff inattentive to empty food items at the buffet and need reminding to refill. 6) No prechecks done before offering the rooms. Providng absurd reasons for pushing on customers old and unkempt rooms.
Overnattede 5 nætter i maj 2024
Svar fra Bredy V. den 25. maj 2024
Dear Guest,Thank you for staying with us and for your kind rating. We are saddened to hear that we did not meet your expectations this time. We would have loved to have been made aware of this sooner. Your input is very important to us as it helps us to improve and provide you with better service in the future.

10/10 Fremragende

Ella

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
perfect property for anyone who isn’t shy to do some walking! It is very close to all the shopping and food located down town but there are hotels that are closer. Felt super safe as a young woman, and the breakfast was such a bonus! I’m planning another trip in the summer and plan to stay here again!
Overnattede 2 nætter i maj 2024
Svar fra Bredy V. den 25. maj 2024
Dear Guest,Thank you for staying with us, we appreciate your kind rating, we are glad to see you enjoyed your stay also hope to have you back with us soon.

8/10 Udmærket

Frank

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The hotel was originally 4 townhomes that were converted to a hotel, so it's a unique set up, but has the normal small bathrooms. Free breakfast had plenty of options, but limited area & seating. Great location with easy access to metro, plenty of dining options, close to the park & shopping districts. We enjoyed our stay.
Overnattede 3 nætter i maj 2024
Svar fra Bredy V. den 23. maj 2024
Dear Guest,Thank you for staying with us, we appreciate your kind rating, we are glad to see you enjoyed your stay also hope to have you back with us soon.

6/10 Okay

Sherecia

Rejste med partner
Synes godt om: Service og personale
My room was very basic and i found some hairs on the linen
Overnattede 2 nætter i maj 2024
Svar fra Fouad den 22. maj 2024
Thank you for the feedback and apologies for any inconvenience we may have caused you during your stay. It is clear that we fell short in providing you with the Chateau Versailles experience that you deserve. Customer satisfaction is our first priority here at Chateau Versailles, and we would love another opportunity to better serve you in the future.

10/10 Fremragende

Divya

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Chateau Versailles was a decent place to stay for a family. We enjoyed the stay.
Overnattede 2 nætter i maj 2024
Svar fra Fouad den 22. maj 2024
Thank you for your feedback. We are glad to have provided you with the Chateau Versailles experience that you deserve. We look forward to welcoming you back soon for another enjoyable stay.

10/10 Fremragende

Vineet

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice centre Location ..easy walkable access to restaurant /shopping malls ..Nice Boutique Hotel with decent complementary breakfast. Staff was nice and helpful.
Overnattede 2 nætter i maj 2024
Svar fra Fouad den 22. maj 2024
Thank you for the wonderful review, I'm so happy to see that you enjoyed your stay. I hope we will have an opportunity to welcome you back in the future!

8/10 Udmærket

Ivy

Rejste med partner
Synes godt om: Service og personale
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Property was very dirty and old. Low water pressure shower. Shower head didn't move. Found lots of bugs and no AC. Tv was not a smart TV so no Youtube or apps, just plain basic TV Room was very old and rustic, but not in a good way. Valet parking and service was great. Front desk staff was great. Had to walk across the street to their sister hotel after 11pm if you needed concierge or valet help.
Overnattede 1 nat i maj 2024
Svar fra Fouad den 22. maj 2024
Thank you for letting us know about your recent stay. Reviews like these give us an idea to address areas where we can definitely improve in the future. Customer satisfaction is our first priority here at Chateau Versailles, and we would love another opportunity to better serve you in the future.

8/10 Udmærket

Jerome

Rejste med partner, Forretningsrejsende
Synes godt om: Rengøring, service og personale
Nous avons passé un bon séjour.
Overnattede 6 nætter i maj 2024
Svar fra Bredy V. den 19. maj 2024
Cher Client, Merci d'avoir séjourné chez nous et pour votre aimable évaluation. Nous sommes ravis de voir que vous avez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Vos commentaires sont très importants pour nous.

6/10 Okay

XXX Gurpreet

Overall good but old property
Overnattede 4 nætter i maj 2024
Svar fra Fouad den 22. maj 2024
Thank you for letting us know about your recent stay. Reviews like these give us an idea to address areas where we can definitely improve in the future. Customer satisfaction is our first priority here at Chateau Versailles, and we would love another opportunity to better serve you in the future.

10/10 Fremragende

Elizabeth

Rejste med familie, Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It's a beautiful hotel! Everything was clean, and it's in a good location. Breakfast included is a bonus!
Overnattede 3 nætter i maj 2024
Svar fra Fouad den 20. maj 2024
Thank you for the wonderful review, I'm so happy to see that you enjoyed your stay. I hope we will have an opportunity to welcome you back in the future!

10/10 Fremragende

Chris

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful boutique hotel - great value at $150/night including breakfast. Excellent staff.
Overnattede 2 nætter i maj 2024
Svar fra Bredy V. den 17. maj 2024
Dear Guest,Thank you for staying with us we appreciate your kind rating, we are glad to see you enjoyed your stay also hope to have you back with us soon.

6/10 Okay

Lorna

Rejste med familie
My room needed painting and bathroom a tight squeeze Especially the toilet position
Overnattede 2 nætter i maj 2024
Svar fra Bredy V. den 16. maj 2024
Dear Guest,Thank you for staying with us and for your kind rating. Your input is very important to us as it helps us to improve and provide you with better service in the future.

10/10 Fremragende

Ivonne

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I had a lovely stay! The room was very cozy and charming. While the breakfast was simple, it was delicious!! The staff was very friendly and helpful! Would definitely stay here again and recommend others to stay here as well for a true Montreal experience!
Overnattede 4 nætter i maj 2024
Svar fra Fouad den 14. maj 2024
Thank you for the wonderful review, I'm so happy to see that you enjoyed your stay. I hope we will have an opportunity to welcome you back in the future!

6/10 Okay

Brett

Forretningsrejsende
Synes godt om: Service og personale
Great staff, no parking besides valet (additional cost) or a public parking garage that is over 3 blocks away. This was an unplanned expense and an inconvenience. Facilities were of average cleanliness inside, but much of the paint was in rough shape and renovations are required. Outdoor grounds were clean and well maintained.
Overnattede 1 nat i maj 2024
Svar fra Fouad den 15. maj 2024
Thank you for letting us know about your recent stay. Reviews like these give us an idea to address areas where we can definitely improve in the future. Customer satisfaction is our first priority here at Chateau Versailles, and we would love another opportunity to better serve you in the future.

10/10 Fremragende

Sylvie

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Loved the location, close to everything, felt very safe.
Overnattede 2 nætter i maj 2024
Svar fra Bredy V. den 12. maj 2024
Dear Guest,Thank you for staying with us and your kind rating, we are glad to see you enjoyed your stay also hope to have you back with us soon.

10/10 Fremragende

Aïssata

Rejste med partner, Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Perfect for a quick work trip stay. The breakfast spread was varied and tasty.
Overnattede 1 nat i maj 2024
Svar fra Bredy V. den 12. maj 2024
Dear Guest,Thank you for staying with us and your kind rating, we are glad to see you enjoyed your stay also hope to have you back with us soon.

8/10 Udmærket

Hitomi

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very clean and the service staff were so nice and helpful. Nice breakfast! Only thing I didn’t like was the traffic noise because it faces a busy street. But I was able to change my room to a little more quiet room in the back.
Overnattede 2 nætter i maj 2024
Svar fra Bredy V. den 11. maj 2024
Dear Guest,Thank you for staying with us and your kind rating, we are glad to see you enjoyed your stay also hope to have you back with us soon.

8/10 Udmærket

Dorothee

Rejste med partner, Forretningsrejsende
The food could be better
Overnattede 2 nætter i maj 2024
Svar fra Bredy V. den 10. maj 2024
Dear Guest,Thank you for staying with us and your kind rating, we are glad to see you enjoyed your stay also hope to have you back with us soon.

10/10 Fremragende

Jephte

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good place but you have to pay for the parking every day. Something i didn’t plan to do.
Overnattede 4 nætter i april 2024
Svar fra Bredy V. den 8. maj 2024
Dear guest,Thank you for staying with us and for your great rating, I'm sorry the parking information was not clear, we appreciate your feedback this will help us to improve and give you the best service your next time around

10/10 Fremragende

Aswin

Synes godt om: Rengøring, service og personale
Overnattede 4 nætter i maj 2024
Svar fra Bredy V. den 9. maj 2024
Dear Guest,Thank you for staying with us and your kind rating, we are glad to see you enjoyed your stay also hope to have you back with us soon.

8/10 Udmærket

Michelle

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
everything was perfect
Overnattede 2 nætter i maj 2024
Svar fra Bredy V. den 8. maj 2024
Dear Guest,Thank you for your kind rating we are glad to see you enjoyed your stay we hope to have you back with us soon.

10/10 Fremragende

Sarah

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
it's great value for the price, and a lovely place to stay, we'll stay again for sure.
Overnattede 2 nætter i april 2024
Svar fra Fouad den 7. maj 2024
Thank you for your feedback. We are glad to have provided you with the Chateau Versailles experience that you deserve. We look forward to welcoming you back soon for another enjoyable stay.

6/10 Okay

Maryse

Forretningsrejsende, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Parking is very expensive and not well explained
Overnattede 1 nat i maj 2024
Svar fra Fouad den 6. maj 2024
Thank you for letting us know about your recent stay. Reviews like these give us an idea to address areas where we can definitely improve in the future. Customer satisfaction is our first priority here at Chateau Versailles, and we would love another opportunity to better serve you in the future.

10/10 Fremragende

Michael

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024

10/10 Fremragende

Dana

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great location. Enjoyed our stay.
Overnattede 2 nætter i maj 2024
Svar fra Bredy V. den 9. maj 2024
Dear Guest,Thank you for staying with us and your kind rating, we are glad to see you enjoyed your stay also hope to have you back with us soon.

10/10 Fremragende

Sarah

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very nice property.
Overnattede 2 nætter i maj 2024
Svar fra Fouad den 4. maj 2024
Thank you for your feedback. We are glad to have provided you with the Chateau Versailles experience that you deserve. We look forward to welcoming you back soon for another enjoyable stay.

10/10 Fremragende

Timothy, New York

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra Bredy V. den 24. maj 2024
Dear Guest,Thank you for staying with us, we appreciate your kind rating, we are glad to see you enjoyed your stay also hope to have you back with us soon.

10/10 Fremragende

Doug

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great little spot close to the centre
Overnattede 2 nætter i maj 2024
Svar fra Bredy V. den 3. maj 2024
Thank you for staying with us and your wonderful rating, we are glad to hear you enjoyed your stay and hope to have you again in the future.

10/10 Fremragende

Emily

Overnattede 1 nat i maj 2024
Svar fra Bredy V. den 23. maj 2024
Dear Guest,Thank you for staying with us, we appreciate your kind rating, we are glad to see you enjoyed your stay also hope to have you back with us soon.

8/10 Udmærket

Maxmin

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Breakfast could have more options
Overnattede 3 nætter i april 2024
Svar fra Bredy V. den 2. maj 2024
Thank you for staying with us. We apologize for the breakfast not meeting your standards. Your feedback will be passed on to improve your experience next time.

8/10 Udmærket

Hamidou

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The hotel is very well located, in a safe area. It is well maintained and the rooms we stayed in were spacious and clean.
Overnattede 1 nat i april 2024
Svar fra Fouad den 1. maj 2024
Thank you for sharing your experience, I'm so happy to see you enjoyed your stay. We appreciate your feedback and look forward to welcoming you back soon for another enjoyable stay.

10/10 Fremragende

Nilima, Burnaby

Super friendly
Overnattede 1 nat i april 2024
Svar fra Fouad den 1. maj 2024
Thank you for sharing your experience, I'm so happy to see you enjoyed your stay. We appreciate your feedback and look forward to welcoming you back soon for another enjoyable stay.

10/10 Fremragende

Timothy, New York

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra Fouad den 20. maj 2024
Thank you for your feedback. We are glad to have provided you with the Chateau Versailles experience that you deserve. We look forward to welcoming you back soon for another enjoyable stay.

10/10 Fremragende

Olivier

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Parfaitement situé, à 5 mn d’une station de métro très calme, petit déjeuner très correct compte tenu qu’il soit compris dans le tarif
Overnattede 2 nætter i april 2024
Svar fra Fouad den 30. apr. 2024
Nous vous remercions de nous avoir fait part de votre récent séjour. Je suis heureux que nous vous ayons donné l'expérience que vous méritez.

8/10 Udmærket

Lauren

Synes godt om: Rengøring, service og personale
Nice stay
Overnattede 2 nætter i april 2024
Svar fra Bredy V. den 3. maj 2024
Thank you for staying with us, we are glad to hear you enjoyed your stay, we hope to hope you back in the future.

10/10 Fremragende

David

Synes godt om: Overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra Fouad den 30. apr. 2024
Thank you for your feedback. We are glad to have provided you with the Chateau Versailles experience that you deserve. We look forward to welcoming you back soon for another enjoyable stay.

6/10 Okay

Andrew, Toronto

Rejste med familie
Synes godt om: Service og personale
Older property with character but needs a refresh. Good location. The breakfast is very basic.
Overnattede 3 nætter i april 2024
Svar fra Fouad den 30. apr. 2024
Thank you for letting us know about your recent stay. Reviews like these give us an idea to address areas where we can definitely improve in the future. Customer satisfaction is our first priority here at Chateau Versailles, and we would love another opportunity to better serve you in the future.

10/10 Fremragende

Michelle

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Charming hotel in a great location for walking the city.
Overnattede 1 nat i april 2024
Svar fra Fouad den 30. apr. 2024
Thank you for sharing your experience, I'm so happy to see you enjoyed your stay. We appreciate your feedback and look forward to welcoming you back soon for another enjoyable stay.

6/10 Okay

CHRIS

Synes godt om: Rengøring
Overnattede 1 nat i april 2024
Svar fra Fouad den 30. apr. 2024
Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I can assure you this is not a typical experience at our property and I will be working closely with our front desk team to improve our customer experience.

10/10 Fremragende

Maritza

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very Nice
Overnattede 3 nætter i april 2024
Svar fra Fouad den 28. apr. 2024
Thank you for your feedback. We are glad to have provided you with the Chateau Versailles experience that you deserve. We look forward to welcoming you back soon for another enjoyable stay.

10/10 Fremragende

anna lynn

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
it was our 1st time in Montreal and staying in the Chateau was really helpful because of it's location which is accessible to almost everything.Staff are polite and very accommodating.Place is clean and breakfast was great!
Overnattede 4 nætter i april 2024
Svar fra Fouad den 28. apr. 2024
Thank you for the wonderful review, I'm so happy to see that you enjoyed your stay. I hope we will have an opportunity to welcome you back in the future!

8/10 Udmærket

Terri

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Lovely staff and very clean hotel
Overnattede 1 nat i april 2024
Svar fra Fouad den 27. apr. 2024
Thank you for sharing your experience, I'm so happy to see you enjoyed your stay. We appreciate your feedback and look forward to welcoming you back soon for another enjoyable stay.

8/10 Udmærket

Virginie

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Près du métro
Overnattede 2 nætter i marts 2024
Svar fra Fouad den 27. apr. 2024
Nous vous remercions de nous avoir fait part de votre récent séjour. Je suis heureux que nous vous ayons donné l'expérience que vous méritez.

10/10 Fremragende

Émilie

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i marts 2024
Svar fra Fouad den 27. apr. 2024
Thank you for your feedback. We are glad to have provided you with the Chateau Versailles experience that you deserve. We look forward to welcoming you back soon for another enjoyable stay.

8/10 Udmærket

Susan

Overnattede 1 nat i april 2024
Svar fra Fouad den 15. maj 2024
Thank you for sharing your feedback, I'm so happy to see you enjoyed your stay. I hope we will have the opportunity to welcome you back again in the future!

6/10 Okay

Faizan Yawar

Synes godt om: Service og personale
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
You can hear people walking above you. It’s a very old building and the walls are thin. You can hear people talking all around you in the morning. The room is small and suffocating. I had to open the window to breathe. There is no ventilation. They did provide a fan which helped a bit. The included breakfast was a joke. It’s just bagel and coffee. It’s fine for the price, if you are staying for one night. I would not stay here again.
Svar fra Fouad den 25. apr. 2024
Thank you for the feedback and apologies for any inconvenience we may have caused you during your stay. It is clear that we fell short in providing you with the Chateau Versailles experience that you deserve. Customer satisfaction is our first priority here at Chateau Versailles, and we would love another opportunity to better serve you in the future.

10/10 Fremragende

Manon

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Accessible au Métro facile
Overnattede 1 nat i april 2024
Svar fra Fouad den 25. apr. 2024
Nous vous remercions de nous avoir fait part de votre récent séjour. Je suis heureux que nous vous ayons donné l'expérience que vous méritez.

10/10 Fremragende

Normand

Overnattede 1 nat i april 2024
Svar fra Fouad den 14. maj 2024
Thank you for your feedback. We are glad to have provided you with the Chateau Versailles experience that you deserve. We look forward to welcoming you back soon for another enjoyable stay.