Overnatningsstedets facade – aften/nat

Anmeldelser af The Rembrandt

4 out of 5
The Rembrandt
11 Thurloe Place, Kensington, London, England

Anmeldelser

9,0

Fantastisk

Bedømmelse på 10 − Fremragende. 1004 af i alt 1605 anmeldelser" "
Bedømmelse på 8 − Udmærket. 396 af i alt 1605 anmeldelser" "
Bedømmelse på 6 − Okay. 131 af i alt 1605 anmeldelser" "
Bedømmelse på 4 − Dårligt. 48 af i alt 1605 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 26 af i alt 1605 anmeldelser" "

9,4/10

Rengøring

9,2/10

Service og personale

8,8/10

Faciliteter

8,8/10

Overnatningsstedets tilstand og faciliteter

8,6/10

Miljøvenligt

Anmeldelser

6/10 Okay

Majbritt

Rejste med familie
Synes ikke om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Træt hotel som trænger til en opjustering. Gamle gulvtæpper og generelt en bedre vedligeholdelse på værelser. Morgenmad kunne også trænge til en mere sund udgave.
Overnattede 3 nætter i december 2023
Svar fra LD den 2. jan. 2024
Dear MajbrittThank you for taking the time to review the hotel.Customer feedback is important to us as we use it to measure our strengths and weaknesses.We are sorry that you were disappointed with your stay and felt that the hotel was tired and that we should have provided healthier breakfast options.Overall we wish you had a more positive experience whilst being our guest.Kind regardsSarova Hotels Customer Service Team

10/10 Fremragende

Britt

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 5 nætter i november 2023
Svar fra LD den 8. dec. 2023
Dear BrittThank you for taking the time to review The Rembrandt Hotel.We are thrilled that your recent stay was a positive experience and that all aspects of your stay, met or exceeded your expectations. Thank you for awarding us your top score. We hope that you will consider returning to one of our properties on a future occasion. On behalf of all the team we would like to wish you a Merry Christmas and Happy New Year.Kind regardsSarova Hotels Customer Service Team

8/10 Udmærket

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Nice hotel - great for sightseeing
Nice hotel, with great service. A bit cold draft from the windows. We had a room with connecting doors to the next room, and because of this, we could hear every conversation the guests in the other room had. Not as nice when you are trying to sleep. Bus stop right outside of the hotel, goes directly to Picadelly Circus ect. Perfect location for sightseeing.
Overnattede 3 nætter i november 2023
Svar fra LD den 2. jan. 2024
Dear GuestThank you for taking the time to review The Rembrandt Hotel.It is always disappointing to receive negative feedback and we are sorry that you were disturbed and could hear the guest in the room next to you.Like you, we love our location in the Museum Quarter close to the Royal Albert Hall, Harrods and Hyde Park. Our guests also have the choice of using South Kensington or Knightsbridge underground stations, which makes travelling around the capital easy. Thank you for your lovely comments regarding the great service, provided.We hope that the positive aspects of our stay outweigh the negative and that you will consider returning to us again on a future visit.On behalf of all the team we would like to wish you a Happy and Healthy New Year.Kind regardsSarova Hotels Customer Service Team

10/10 Fremragende

Lars

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Super beliggenhed
Dejligt Hotel central beliggenhed God morgenmad, fuld engelsk Lidt dyrt i forhold til tilstand
Overnattede 2 nætter i november 2023
Svar fra LD den 2. jan. 2024
Dear LarsThank you for taking the time to review The Rembrandt Hotel.We are pleased that your recent stay was a mainly positive experience.Like you, we love our location in the Museum Quarter close to the Royal Albert Hall, Harrods and Hyde Park. Our guests also have the choice of using South Kensington or Knightsbridge underground stations, which makes travelling around the capital easy. Thank you for your positive comments regarding our good buffet breakfast.We hope you will consider returning to us on a future occasion.On behalf of all the team we would like to wish you a Happy & Healthy New Year.Kind regardsSarova Hotels Customer Service Team

10/10 Fremragende

Lotte Bonde

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
ok
Overnattede 2 nætter i november 2023
Svar fra LD den 8. dec. 2023
Dear LotteThank you for taking the time to review The Rembrandt Hotel.We are thrilled that your recent stay was a positive experience and that all aspects of your stay, met or exceeded your expectations. Thank you for awarding us your top score. We hope that you will consider returning to one of our properties on a future occasion. On behalf of all the team we would like to wish you a Merry Christmas and Happy New Year.Kind regardsSarova Hotels Customer Service Team

4/10 Dårligt

Stig

Forretningsrejsende
Synes godt om: Rengøring
Har boet der 30-40 gange før Covid, nu er reduceret til et almindeligt hotel uden sjæl.
Overnattede 1 nat i oktober 2023
Svar fra LD den 31. okt. 2023
Dear StigThank you for taking the time to review the hotel.Customer feedback is important to us as we use it to measure our strengths and weaknesses, we appreciate your constructive comments.It is always disappointing to receive negative feedback, we are sorry that after being such a loyal patron, pre Covid, that you now feel that the hotel has become a regular hotel and that it has lost its sole.Overall we wish you had a more positive experience whilst being our guest.Kind regardsSarova Hotels Customer Service Team

6/10 Okay

Thomas

Overnattede 3 nætter i oktober 2023
Svar fra LD den 31. okt. 2023
Dear ThomasThank you for taking the time to review the hotel.Customer feedback is important to us as we use it to measure our strengths and weaknesses.It is always disappointing to receive negative feedback and we are sorry that your stay, failed to meet your expectations.Overall we wish you had a more positive experience whilst being our guest.Kind regardsSarova Hotels Customer Service Team

10/10 Fremragende

Lars

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i oktober 2023
Svar fra LD den 17. okt. 2023
Dear LarsThank you for taking the time to review The Rembrandt Hotel.We are thrilled that your recent stay was a positive experience and that all aspects of your stay, met or exceeded your expectations. Thank you for awarding us your top score.We hope that you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team

10/10 Fremragende

Inger

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Everything was a god Experience
Overnattede 4 nætter i juli 2023
Svar fra LD den 9. aug. 2023
Dear IngerThank you for taking the time to review The Rembrandt Hotel.We are delighted to note that your recent visit was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.Like you, we love our location in the Museum Quarter close to the Royal Albert Hall, Harrods and Hyde Park. Our guests also have the choice of using South Kensington or Knightsbridge underground stations.We hope that you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team

8/10 Udmærket

Mariann

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Rent, hjælpsomt personale, rigtig god morgenmad. Snaks ibaren for lette måltider typisk Engelsk, men hyggeligt at sidde der når man er alene
Overnattede 4 nætter i juni 2023
Svar fra LD den 8. jun. 2023
Dear MariannThank you for taking the time to review The Rembrandt Hotel.We are sorry for the shortfalls which you experienced.We hope that the positive aspects of your stay outweigh the negative and that you will consider returning to one of our hotels again in the future.Kind regards Sarova Hotels Customer Service Team

8/10 Udmærket

Niels

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Alt
Overnattede 3 nætter i april 2023
Svar fra LD den 4. maj 2023
Dear NielsThank you for taking the time to review The Rembrandt Hotel.We are delighted to note that your recent visit was a positive experience and that all aspects of your stay met or exceeded your expectations.We are thrilled that you have a lovely time and found the team friendly and helpful.We hope that you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team

6/10 Okay

Morten

Forretningsrejsende
Synes godt om: Rengøring
Synes ikke om: Værelsets komfort
Dyrt i forhold til kvalitet
Standard hotel. Ok men dyrt i forhold til kvalitet
Overnattede 1 nat i marts 2023
Svar fra LD den 13. mar. 2023
Dear MortenThank you for taking the time to review the hotel.We are sorry that on this occasion your stay failed to meet your expectations, your detailed feedback is most appreciated.We wish you had a more positive experience whilst being our guest.Kind regardsSarova Hotels Customer Service Team

10/10 Fremragende

Henrik Bruun

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Nice hotel
Allways nice to stay at The Rembrandt. Relaxed atmosphere, friendly staff and what a breakfastbuffet !! Perfect location with a lot of good restaurants very close - especially around the nearest station. I'll be back.
Overnattede 3 nætter i februar 2023
Svar fra LD den 20. feb. 2023
Dear HenrikThank you for taking the time to review The Rembrandt Hotel.We are delighted to note that your recent visit was a positive experience and that all aspects of your stay met or exceeded your expectations.We love welcoming back our regular guests. Thank you for sharing your lovely, positive comments.We are already looking forward to welcoming you back on your next trip – please come back soon!Kind regardsSarova Hotels Customer Service Team

8/10 Udmærket

Natasha

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, værelsets komfort
Overnattede 3 nætter i oktober 2022
Svar fra LD den 1. nov. 2022
Dear NatashaThank you for taking the time to review The Rembrandt Hotel.We are delighted to note that your recent visit was a positive experience and that all aspects of your stay met or exceeded your expectations.We hope that you will consider returning to one of our properties in the future.Kind regardsSarova Hotels Customer Service Team

8/10 Udmærket

Ulla

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i oktober 2022
Svar fra LD den 24. okt. 2022
DearUllaThank you for taking the time to review The Rembrandt Hotel.Thank you for sharing your detailed feedback, we are sorry for the shortfalls which you experienced.We hope that the positive aspects of your stay outweigh the negative and that we will be able to welcome you back to one of our properties in the future.Kind regards Sarova Hotels Customer Service Team

10/10 Fremragende

Pia

Overnattede 2 nætter i oktober 2022
Svar fra LD den 13. okt. 2022
Dear PiaThank you for taking the time to review The Rembrandt Hotel.We are delighted to note that your recent visit was a positive experience and that all aspects of your stay met or exceeded your expectations.We hope that you will consider returning to one of our properties in the future.Kind regardsSarova Hotels Customer Service Team

10/10 Fremragende

Britt

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i september 2022
Svar fra LD den 28. sep. 2022
Dear BrittThank you for taking the time to review The Rembrandt Hotel.We are delighted to note that your recent visit was a positive experience and that all aspects of your stay met or exceeded your expectations.We hope that you will consider returning to one of our properties in the future.Kind regardsSarova Hotels Customer Service Team

8/10 Udmærket

Michael

Synes godt om: Rengøring, service og personale, værelsets komfort
Sjusk
Utæt bruseslange. Måtte bede om ekstra toiletrulle.
Overnattede 3 nætter i maj 2022
Svar fra LD den 12. maj 2022
Dear Michael Thank you for taking the time to review The Rembrandt Hotel. Thank you for sharing your feedback, we are sorry for the shortfalls which you experienced. We hope that the positive aspects of your stay outweigh the negative and that we will be able to welcome you back to one of our properties in the near future. Kind regards Sarova Hotels Customer Service Team

10/10 Fremragende

Jacob

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Hotellet er helt i tråd med området, det ligger i. Gode værelser med ordentlige senge, et uforstyrret miljø om aftenen og gode oplevelser med både personalet, restauranten og morgenmaden. Et fornuftigt valg.
Overnattede 4 nætter i april 2022
Svar fra LD den 25. apr. 2022
Dear Jacob Thank you for taking the time to review The Rembrandt Hotel. We are delighted to note that your recent visit was a positive experience and that all aspects of your stay met or exceeded your expectations. We hope that you will consider returning to one of our properties in the future. Kind regards Sarova Hotels Customer Service Team

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 5 nætter i april 2022
Svar fra LD den 25. apr. 2022
Dear Guest Thank you for taking the time to review The Rembrandt Hotel. We are delighted to note that your recent visit was a positive experience. We hope that you will consider returning to one of our properties in the future. Kind regards Sarova Hotels Customer Service Team

8/10 Udmærket

Andreas

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Museums nært
Fint tæt på museer
Overnattede 3 nætter i april 2022
Svar fra LD den 25. apr. 2022
Dear Andreas Thank you for taking the time to review The Rembrandt Hotel. We are delighted to note that your recent visit was a positive experience and that all aspects of your stay met or exceeded your expectations. We hope that you will consider returning to one of our properties in the future. Kind regards Sarova Hotels Customer Service Team

10/10 Fremragende

Lars

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i april 2022
Svar fra LD den 25. apr. 2022
Dear Lars Thank you for taking the time to review The Rembrandt Hotel. We are delighted to note that your recent visit was a positive experience and that all aspects of your stay met or exceeded your expectations. We hope that you will consider returning to one of our properties in the future. Kind regards Sarova Hotels Customer Service Team

10/10 Fremragende

Sean

Overnattede 1 nat i marts 2022
Svar fra LD den 1. apr. 2022
Dear Sean Thank you for taking the time to review The Rembrandt Hotel. We are delighted to note that your recent visit was a positive experience and that all aspects of your stay met or exceeded your expectations. We hope to be able to welcome you back to one of our properties in the near future. Kind regards Sarova Hotels Customer Service Team

8/10 Udmærket

Kristoffer

Rejste med familie
Synes godt om: Rengøring, service og personale
Overnattede 2 nætter i marts 2022
Svar fra LD den 9. mar. 2022
Dear Kristoffer Thank you for taking the time to review The Rembrandt Hotel. Thank you for sharing your feedback. We hope that the positive aspects of your stay outweigh the negative and that we will be able to welcome you back to one of our properties in the near future. Kind regards Sarova Hotels Customer Service Team

8/10 Udmærket

Iben

Overnattede 1 nat i marts 2022
Svar fra LD den 9. mar. 2022
Dear Iben Thank you for taking the time to review The Rembrandt Hotel. We are delighted to note that your recent visit was a positive experience and that all aspects of your stay met or exceeded your expectations. We hope to be able to welcome you back to one of our properties in the near future. Kind regards Sarova Hotels Customer Service Team

8/10 Udmærket

Jens Christian

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Personalet meget imødekommende. God morgenmad
Overnattede 5 nætter i februar 2022
Svar fra LD den 4. mar. 2022
Dear Jens Thank you for taking the time to review The Rembrandt Hotel. We are delighted to note that your recent visit was a positive experience and that all aspects of your stay met or exceeded your expectations. We hope to be able to welcome you back to one of our properties in the near future. Kind regards Sarova Hotels Customer Service Team

10/10 Fremragende

Robert, Palm Coast

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Terrific location, friendly staff. Room was nice and as expected. Walk to restaurants, tube, museums, Harrods.
Overnattede 6 nætter i marts 2024

10/10 Fremragende

Chris

Rejste med partner
Synes godt om: Rengøring, service og personale
Excellent hotel. I will stay there again
Overnattede 1 nat i marts 2024

8/10 Udmærket

Anna

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The zone is nice, comfortable to bus and tube, several museums or concert halls in the area. The bedroom was just a little bit small, expecially the bathroom, and there were no facilities like shower cups, shoe polish, wapes. The breakfast food/beverages magnificent!
Overnattede 7 nætter i marts 2024
Svar fra LD den 26. mar. 2024
Dear AnnaThank you for taking the time to review The Rembrandt Hotel.We are pleased that your recent stay was a mainly positive experience.Like you, we love our location in the Museum Quarter close to the Royal Albert Hall, Harrods and Hyde Park. Our guests also have the choice of using South Kensington or Knightsbridge underground stations or alternatively the No 14 bus which is a 24hr service into the West End, which makes travelling around the capital easy. Belatedly, we can only apologise that you were disappointed with the size of your bedroom and the lack of amenities.Thank you for your lovely comments regarding our extensive, buffet breakfast.We hope that the positive aspects of our stay outweigh the negative and that you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team

10/10 Fremragende

Philip

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Best place I've stayed in London for a long time
Overnattede 1 nat i marts 2024
Svar fra LD den 26. mar. 2024
Dear PhillipThank you for taking the time to review The Rembrandt Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.Thank you for your lovely comments, we are thrilled that we are the best hotel that you have stayed in, in London in a long time.We hope you will consider returning to one of our properties again in the future. Please come back soon.Kind regardsSarova Hotels Customer Service Team

10/10 Fremragende

Christopher

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
An excellent location. Opposite the V&A, and the Science and Natural History museum also round corner. Royal Albert hall a short walk away South Kensington tube and restaurants etc not far away. Friendly helpful staff, checking in/out easy process and a good breakfast option.
Overnattede 1 nat i marts 2024
Svar fra LD den 26. mar. 2024
Dear ChristopherThank you for taking the time to review The Rembrandt Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.Like you, we love our location in the Museum Quarter close to the Royal Albert Hall, Harrods and Hyde Park. Our guests also have the choice of using South Kensington or Knightsbridge underground stations or alternatively the No 14 bus which is a 24hr service into the West End, which makes travelling around the capital easy. Thank you for your lovely comments regarding our good buffet breakfast and the very friendly, helpful service.We hope you will consider returning to one of our properties again in the future. Kind regardsSarova Hotels Customer Service Team

8/10 Udmærket

Majda

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter
Le quartier et proximité des musées et accessibilité à pieds
Overnattede 1 nat i marts 2024
Svar fra LD den 26. mar. 2024
Dear MajdaThank you for taking the time to review The Rembrandt Hotel.We are pleased that your recent stay was a mainly positive experience.Like you, we love our location in the Museum Quarter close to the Royal Albert Hall, Harrods and Hyde Park. Our guests also have the choice of using South Kensington or Knightsbridge underground stations or alternatively the No 14 bus which is a 24hr service into the West End, which makes travelling around the capital easy. We hope that the positive aspects of our stay outweigh the negative and that you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team

10/10 Fremragende

gail

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This was a very solid and appealing hotel in an area that is perfect for me. Right across from the Victoria and Albert Museum and 5 to 10 minutes away from the south Kensington tube stop, it is exactly where I want to be. There are areas to meet people for a drink or have a meeting, or afternoon tea, and I had a big breakfast each day of my stay. It was thoroughly agreeable!
Overnattede 6 nætter i marts 2024
Svar fra LD den 26. mar. 2024
Dear GailThank you for taking the time to review The Rembrandt Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.Like you, we love our location in the Museum Quarter close to the Royal Albert Hall, Harrods and Hyde Park. Our guests also have the choice of using South Kensington or Knightsbridge underground stations or alternatively the No 14 bus which is a 24hr service into the West End, which makes travelling around the capital easy. Thank you for your lovely comments we are pleased that you described us “very solid and appealing” and that you enjoyed our extensive buffet breakfast.We hope you will consider returning to one of our properties again in the future. Kind regardsSarova Hotels Customer Service Team

10/10 Fremragende

Piers

Rejste med partner, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
For a visit to the Royal Albert Hall this was an excellent choice of hotel. The surrounding area is also packed with places to visit, restaurants and bars
Overnattede 2 nætter i marts 2024
Svar fra LD den 26. mar. 2024
Dear PiersThank you for taking the time to review The Rembrandt Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.Like you, we love our location in the Museum Quarter close to the Royal Albert Hall, Harrods and Hyde Park. Our guests also have the choice of using South Kensington or Knightsbridge underground stations or alternatively the No 14 bus which is a 24hr service into the West End, which makes travelling around the capital easy. Our neighbourhood also benefits from an abundance of restaurants, bars and cafes which cater to all culinary tastes and monetary budgetsWe hope you will consider returning to one of our properties again in the future. Please come back soon.Kind regardsSarova Hotels Customer Service Team

10/10 Fremragende

Arthur

Rejste med partner, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Super location. Great, helpful staff. Nice breakfast. Rooms are clean and comfortable. Beds are great.
Overnattede 3 nætter i marts 2024
Svar fra LD den 26. mar. 2024
Dear ArthurThank you for taking the time to review The Rembrandt Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.Like you, we love our location in the Museum Quarter close to the Royal Albert Hall, Harrods and Hyde Park. Our guests also have the choice of using South Kensington or Knightsbridge underground stations or alternatively the No 14 bus which is a 24hr service into the West End, which makes travelling around the capital easy. Thank you for your kind comments regarding our clean, comfortable accommodation, excellent breakfast and friendly, helpful service.We hope you will consider returning to one of our properties again in the future. Kind regardsSarova Hotels Customer Service Team

10/10 Fremragende

Sieglinde

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Sehr empfehlenswert
Overnattede 3 nætter i marts 2024
Svar fra LD den 26. mar. 2024
Dear SieglindeThank you for taking the time to review The Rembrandt Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.We hope you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team

8/10 Udmærket

giovanni battista

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Hotel molto confortevole, ottimo per famiglie, camera spaziosa e molto silenziosa, buon rapporto qualità prezzo
Overnattede 2 nætter i marts 2024
Svar fra Reception Team den 20. mar. 2024
Gentilissimo Sig Battista,La ringraziamo di cuore per la bella review che ci ha lasciato.E stato un piacere ospitarla e la aspettiamo nella sua prossima visita.

10/10 Fremragende

Federico

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Excellent position, staff, rooms
Overnattede 4 nætter i marts 2024
Svar fra LD den 26. mar. 2024
Dear FedericoThank you for taking the time to review The Rembrandt Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.Like you, we love our location in the Museum Quarter close to the Royal Albert Hall, Harrods and Hyde Park. Our guests also have the choice of using South Kensington or Knightsbridge underground stations or alternatively the No 14 bus which is a 24hr service into the West End, which makes travelling around the capital easy. Thank you for your kind comments regarding our comfortable accommodation and friendly, helpful service.We hope you will consider returning to one of our properties again in the future. Kind regardsSarova Hotels Customer Service Team

10/10 Fremragende

Michael

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The hotel was conveniently located for my work requirements and the staff was very helpful.
Overnattede 2 nætter i marts 2024
Svar fra LD den 26. mar. 2024
Dear MichaelThank you for taking the time to review The Rembrandt Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.Like you, we love our location in the Museum Quarter close to the Royal Albert Hall, Harrods and Hyde Park. Our guests also have the choice of using South Kensington or Knightsbridge underground stations or alternatively the No 14 bus which is a 24hr service into the West End, which makes travelling around the capital easy. Thank you for your kind comments regarding the friendly, helpful service.We hope you will consider returning to one of our properties again in the future. Kind regardsSarova Hotels Customer Service Team

8/10 Udmærket

Joanne

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
everything was wonderful
Overnattede 2 nætter i marts 2024
Svar fra LD den 19. mar. 2024
Dear JoanneThank you for taking the time to review The Rembrandt Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. TWe hope you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team

6/10 Okay

Clive

Rejste med partner
Synes godt om: Rengøring, service og personale
The Rembrandt is a good hotel but has a rather tired feel about it and would benefit from some refurbishment. Unfortunately, it was not value for money.
Overnattede 1 nat i marts 2024
Svar fra LD den 19. mar. 2024
Dear CliveThank you for taking the time to review the hotel.Customer feedback is important to us as we use it to measure our strengths and weaknesses.It is always disappointing to receive negative feedback and we are sorry that so many aspects of your stay, failed to meet your expectations.We can only apologise that you feel that we would benefit from some refurbishment and that we do not provide value for money.Thank you for sharing your detailed and constructive comments. Overall we wish you had a more positive experience whilst being our guest.Kind regardsSarova Hotels Customer Service Team

6/10 Okay

Nic

Synes godt om: Service og personale, faciliteter
FACILTIES
Overnattede 2 nætter i marts 2024
Svar fra LD den 19. mar. 2024
Dear NicThank you for taking the time to review the hotel.Customer feedback is important to us as we use it to measure our strengths and weaknesses.It is always disappointing to receive negative feedback and we are sorry that your recent stay failed to meet your expectations.Overall we wish you had a more positive experience whilst being our guest.Kind regardsSarova Hotels Customer Service Team

10/10 Fremragende

Joanne

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The property is directly across from several museums. Transport by bus or underground is convenient. the staff is fantastic.
Overnattede 3 nætter i marts 2024
Svar fra LD den 19. mar. 2024
Dear JoanneThank you for taking the time to review The Rembrandt Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.Like you, we love our location in the Museum Quarter close to the Royal Albert Hall, Harrods and Hyde Park. Our guests also have the choice of using South Kensington or Knightsbridge underground stations or alternatively the No 14 bus which is a 24hr service into the West End, which makes travelling around the capital easy. Thank you for your kind comments regarding the fantastic staff.We hope you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team

10/10 Fremragende

Joanne, Brighouse

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Hotel in a very good area with many restaurants bars and museums also walkable to other areas would definitely stay again .
Overnattede 3 nætter i marts 2024
Svar fra LD den 19. mar. 2024
Dear JoanneThank you for taking the time to review The Rembrandt Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.Like you, we love our location in the Museum Quarter close to the Royal Albert Hall, Harrods and Hyde Park. Our guests also have the choice of using South Kensington or Knightsbridge underground stations or alternatively the No 14 bus which is a 24hr service into the West End, which makes travelling around the capital easy. We are already looking forward to welcoming you back on your next visit, please come back soon!Kind regardsSarova Hotels Customer Service Team

10/10 Fremragende

ross

Great hotel
Overnattede 6 nætter i marts 2024
Svar fra LD den 19. mar. 2024
Dear RossThank you for taking the time to review The Rembrandt Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.We hope you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team

8/10 Udmærket

Kakuyasu

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i marts 2024
Svar fra LD den 19. mar. 2024
Dear KakuyasuThank you for taking the time to review The Rembrandt Hotel.We are pleased that your recent stay was a mainly positive experience.We hope you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team

10/10 Fremragende

Joanne

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Conveniently located, quiet, and very comfortable!
Overnattede 2 nætter i marts 2024
Svar fra LD den 19. mar. 2024
Dear JoanneThank you for taking the time to review The Rembrandt Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.Like you, we love our location in the Museum Quarter close to the Royal Albert Hall, Harrods and Hyde Park. Our guests also have the choice of using South Kensington or Knightsbridge underground stations or alternatively the No 14 bus which is a 24hr service into the West End, which makes travelling around the capital easy. We are pleased that we provided conveniently located, quiet, very comfortable accommodation.We hope you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team

10/10 Fremragende

Jan

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Amazing hotel, fabulous staff. Can't fault it. Would definitely return.
Overnattede 1 nat i februar 2024
Svar fra LD den 19. mar. 2024
Dear JanThank you for taking the time to review The Rembrandt Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.Like you, we love our location in the Museum Quarter close to the Royal Albert Hall, Harrods and Hyde Park. Our guests also have the choice of using South Kensington or Knightsbridge underground stations or alternatively the No 14 bus which is a 24hr service into the West End, which makes travelling around the capital easy. We are thrilled that you had an amazing stay, which you could not fault and that you describe the staff as fabulous.We are already looking forward to welcoming you back on your next visit, please come back soon!Kind regardsSarova Hotels Customer Service Team

8/10 Udmærket

Daniel, New Freedom

Synes godt om: Rengøring, faciliteter
Ac didn't cool too much first night. Otherwise I enjoyed it
Overnattede 1 nat i marts 2024
Svar fra LD den 19. mar. 2024
Dear DanielThank you for taking the time to review The Rembrandt Hotel.We are pleased that your recent stay was a mainly positive experience.Belatedly, we can only apologise that your A/C did not cool the room on your first night.We hope that the positive aspects of your stay outweigh the negative and that you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team

8/10 Udmærket

Annie

Synes godt om: Service og personale, faciliteter
This is a lovely hotel with one big problem - there doesn't seem to be any soundproofing between the bedrooms. I could hear the people in the next door room distinctly (ie I could hear their exact words) even though they were just talking conversationally. And they talked long into the night...
Overnattede 1 nat i marts 2024
Svar fra LD den 19. mar. 2024
Dear AnnieThank you for taking the time to review The Rembrandt Hotel.We are pleased that your recent stay was a mainly positive experience.Belatedly, we can only apologise that you could hear your neighours talking way into the night and that there was no soundproofing.We hope that the positive aspects of your stay outweigh the negative and that you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team