Resorter i Isla Contoy

"The only restaurant that has good food was the Chinese restaurant and the waiter Gerardo is amazing he is the best, also Francisco the butler he’s really helpful and has great customer service. The pool attendant Marco doesn’t like to help the non-member guests. He is rude and only pay attention to the members so he can receive tips from them, he didn’t let me get any chair and didn’t want to open the umbrella he even gave popsicles to the other guest and even bother to ask the non-member...

"We had a reservation for the small rooms. At first they tried to ask us to upgrade for an extra 25USD / night (which would have been cheaper to order directly at hotels.com). We decided not to and received a free upgrade as they had no available small rooms. However, when we entered the room, there was a leak in the aircondition which had been there for hours. The couch underneath was soaked. They fixed the leak within minutes, however nothing was done with the couch. For all 4 days we had a wet...

"WOW! Did not expect such a beautiful stay as the one we had. My group had 2 rooms and they were both suites- ABSOLUTELY BEAUTIFUL. It was like a small apartment fully equipped with a washer and dryer! My parents absolutely loved this place. The entire staff was so pleasant especially the person who checked us in unfortunately I did for get his name. Very pleasant stay, we are so happy."