8/10 Udmærket
Kristian Kjær
7. aug. 2018
Synes godt om: Service og personale
Nice personell and ok food
We had a reservation for the small rooms. At first they tried to ask us to upgrade for an extra 25USD / night (which would have been cheaper to order directly at hotels.com). We decided not to and received a free upgrade as they had no available small rooms. However, when we entered the room, there was a leak in the aircondition which had been there for hours. The couch underneath was soaked. They fixed the leak within minutes, however nothing was done with the couch. For all 4 days we had a wet useless couch just filling up the room. We asked for it to be changed but they just smiled...
The rest of the vacation was rather positive. There are 3 a la carte restaurants and one large buffet restaurant. The staff at all restaurants are very friendly and caring, though everything is free (all inclusive). Food was generally in a better standard than I expected from an all inclusive hotel.
Pool area in the main pool was rather crowded with a lot of activities going on most day. Not much space if you just like to float around. The water park was very nice with a lot of space, however, it was missing a pool for adults. There were a small and very crowded children pool.
Kristian Kjær
Overnattede 4 nætter i august 2018
