Hoteller nær Virginia Fire & Police Museum

"Beautiful and clean room! Staff very hospitable! Will stay again!"

"The current average rating is way too high. This place is unremarkable, pictures on the site are unrepresentative and service is horrible. 1) service: This hotel is in the gold hotel.com rewards program. As gold members we should therefore be offered both a free drink and a complimentary upgrade if available. On this particular day the hotel was mostly empty. Upon check-in the person at the front desk entirely refused to provide either rewards although acknowledging that it was clearly stated...

"Very nice hotel in Downtown Richmond, great location! Parking wasn’t bad, but it wasn’t a busy weekend. Staff is nice and friendly. Room was clean and had a smart tv to stream on. Overall, very satisfied with my stay!"

"Silly and unprofessional check in. Very slow "

"Hotel was very dirty. Shower curtain was orange at the bottom with other stains all over it. Tub and floors were not cleaned and fridge was full of other peoples food."

"The room was huge and clean, the gym was well equipped, and the bar/restaurant was comfortable with good food."

"Very worn. Elevator and front dor out of order. Many rooms deemed unsafe (picture). Room without shower curtain and coffee cups. Not clean. Homeless people sleeping on the staircase. Seems like closing down? Price way too high for that quality!"

"good motel"

"Had a great time with the pinball machines and game systems! Kids loved them too! And it was a great location right by the highway, but in a quiet neighborhood."