Hoteller nær The Diamond

"The hotel and staff were great! Particularly liked Landi and Molly. The mini fridge in the room wasn't plugged in when we got there, but that is seriously the only thing that was slightly off. Great stay."

"Convenient location is what drew us to the hotel late arrival. Check in was smooth and room comfortable. The manager Tracy is very kind and quickly took care of a little mixup. We will def be back."

"Loose handle on shower controls. Could not get hot water out of it. "

"Very worn. Elevator and front dor out of order. Many rooms deemed unsafe (picture). Room without shower curtain and coffee cups. Not clean. Homeless people sleeping on the staircase. Seems like closing down? Price way too high for that quality!"

"The front desk staff was very polite and enthusiastic, providing us with attentive and thoughtful service. This hotel offers excellent value for money, and he even arranged an extra room for the three of us."

"The current average rating is way too high. This place is unremarkable, pictures on the site are unrepresentative and service is horrible. 1) service: This hotel is in the gold hotel.com rewards program. As gold members we should therefore be offered both a free drink and a complimentary upgrade if available. On this particular day the hotel was mostly empty. Upon check-in the person at the front desk entirely refused to provide either rewards although acknowledging that it was clearly stated...

"Had a great time with the pinball machines and game systems! Kids loved them too! And it was a great location right by the highway, but in a quiet neighborhood."

"Silly and unprofessional check in. Very slow "

"Guests mugged in hotel parking garage by an unhoused man. Not a safe area! NO COFFEE available during breakfast. Staff said they needed to find a key to coffeemaker for 3 hours. No attempt to otherwise provide coffee at our location included breakfast. "

"Everything was great"

"Good"

"Breakfast staff was excellent and very accommodating. They were pleasant despite working under stressful conditions. Reception staff was also excellent at registration and check out. First rate. The only complaint was that there was no room cleaning even though we were only there for two nights. At least empty garbage and make beds! Otherwise, pleasant stay."

"Good"