Hoteller nær BTM Movieland at Boulevard Square

"Very worn. Elevator and front dor out of order. Many rooms deemed unsafe (picture). Room without shower curtain and coffee cups. Not clean. Homeless people sleeping on the staircase. Seems like closing down? Price way too high for that quality!"

"It didn’t smell like garbage. It totally didn’t feel gross just standing in the bathroom. I most certainly did not almost gag when I first walked in. I didn’t get drunk in the parking lot with my friends either. I did bring a sleeping bag. "

"The current average rating is way too high. This place is unremarkable, pictures on the site are unrepresentative and service is horrible. 1) service: This hotel is in the gold hotel.com rewards program. As gold members we should therefore be offered both a free drink and a complimentary upgrade if available. On this particular day the hotel was mostly empty. Upon check-in the person at the front desk entirely refused to provide either rewards although acknowledging that it was clearly stated...

"The room is amazing! The bed is more comfortable than my own at home! Host is amazing! Amazing games and a great space! I Can't wait to recommend to friends! "

"The staff was amazing. They have a featherless floor for guests who have allergies "

"Enjoyed my stay for my birthday trip. Only little downside was the side of the toilet was not clean, but other than that, everything else was spotless. "

"The staff were so friendly and helpful and the room was enormous and really clean. The property was nice - I wish I stayed longer so I could check it out a little more."

"Silly and unprofessional check in. Very slow "

"Friendly staff."

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"Amazing room, clean, and walking distance to do much "

"I’m very grateful to Noah who works at the front Desk as a manager. He was very professional and kind, and he went above and beyond in providing a wonderful stay! George the driver was absolutely wonderful and I learned a lot about Richmond through riding with him, thank you George! And Richard was also really kind. Thank you so much! "

"The downtown location was convenient. The hotel room was clean and the staff was courteous and friendly. The restaurants offered a variety of delectable food items."

"nice property"