Hoteller nær First African Baptist Church

"The current average rating is way too high. This place is unremarkable, pictures on the site are unrepresentative and service is horrible. 1) service: This hotel is in the gold hotel.com rewards program. As gold members we should therefore be offered both a free drink and a complimentary upgrade if available. On this particular day the hotel was mostly empty. Upon check-in the person at the front desk entirely refused to provide either rewards although acknowledging that it was clearly stated...

"Silly and unprofessional check in. Very slow "

"Staff attending to breakfast area, were very friendly and attentive"

"The rooms were not very clean and my room was not cleaned during any of my 3 days stay. We were constantly asking for clean towels, toilet paper and garbage removal. The valet was rude; upon my arrival, they said I couldn’t unload my luggage or being at the hotel entrance unless I paid them. I had to ask for assistance at the front desk. The property doesn’t have self parking"

"Quiet, well maintained property, helpful staff. Ac worked good, hot water was hot and the check out process was quick"

"Very worn. Elevator and front dor out of order. Many rooms deemed unsafe (picture). Room without shower curtain and coffee cups. Not clean. Homeless people sleeping on the staircase. Seems like closing down? Price way too high for that quality!"

"My buddy described this place as “the kind of hotel you’d take strippers to.” Well needless to say the show we got afterwards was worth it "

"We liked everything about The Boulevard Inn. The location was excellent. We enjoyed being able to walk to Cary Town as well as several outstanding museums in the area. The Inn is located in the neighborhood of many beautiful older homes which we found to be very interesting as we explored this part of historic Richmond. The staff at the Inn were extremely friendly and helpful providing information about the neighborhood. The breakfast was wonderful as well as unique each day. You could...

"Perhaps this is a more general hotel thing cutting corners and not including stuff that used to be standard but there is basically no housekeeping. They change towels (no fresh linens, no cleaning) every other day. Literally we got new towels and a roll of toilet paper. Supposedly if you stay a week they clean the room. I’m sure it saves them a ton of money but the savings sure don’t seem to be passed on to the customer. We could have used the floor vacuumed but not gonna happen! There...

"There was only 1 elevator working the whole weekend. All of the guests were discussing it as we left today. Apparently, people were riding up with their luggage just to have an option at getting in with enough room to go down during checkout. At some points, there were 30 minute waits!"

"Restaurant inside hotel closed early."

"Parking too much $$$, hotel and room not very clean."

"Had a great time with the pinball machines and game systems! Kids loved them too! And it was a great location right by the highway, but in a quiet neighborhood."

"Was great, would stay again if at Richmond"