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The Panoramic By Xperience Hotels

3.5-stjernet overnatningssted

Vælg datoer for at se priser

Anmeldelser

7,8 ud af 10.
Godt

Populære faciliteter

  • Pool
  • Køkken
  • Kæledyrsvenligt
  • Parkering er inkluderet
  • Gratis Wi-Fi
  • Aircondition

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Conrad Tulum Riviera Maya

Tulum
  • På privat strand
  • Pool
  • Spa
  • Prisplaner med alt inklusive tilbydes
9.0 ud af 10, Fremragende, 316 anmeldelser
Prisen er 3.467 kr.
inkluderer skatter og gebyrer
21. jun. - 22. jun.
Conrad Tulum Riviera Maya
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Lignende overnatningssteder

Behandlingsrum til par, kropsbehandlinger, aromaterapi
Copal Tulum Hotel
Zama
  • Pool
  • Spa
  • Parkering er inkluderet
  • Gratis Wi-Fi
8.8 ud af 10, Fantastisk, 1.002 anmeldelser
Prisen er 742 kr.
inkluderer skatter og gebyrer
28. maj - 29. maj
Copal Tulum Hotel
Sammenlign lignende overnatningssteder

Politikker

Indtjekning

Indtjekning fra kl. 15.00 til kl. 00.00

Tidlig indtjekning afhænger af tilgængelighed

Mulighed for kontaktløs indtjekning

Minimumsalder for indtjekning: 18 år

Udtjekning

Udtjekning inden: kl. 12.00

Mulighed for kontaktløs udtjekning

Særlige indtjekningsinstruktioner

Dette overnatningssted tilbyder transport fra lufthavnen (tillægsgebyrer kan forekomme). Gæsterne skal kontakte overnatningsstedet med ankomstdetaljerne inden afrejse ved hjælp af oplysningerne på reservationsbekræftelsen

Receptionen er åben dagligt fra kl. 07.00 til kl. 19.00

Receptionen er bemandet i et begrænset tidsrum

Oplysninger fra overnatningsstedet kan være oversat ved hjælp af automatiserede oversættelsesværktøjer

Adgangsmuligheder

Reception (begrænsede åbningstider)

Kæledyr

Kæledyr er tilladt mod et ekstra gebyr på USD 20 pr. kæledyr pr. nat og et depositum på USD 20 pr. nat

Servicedyr er tilladt, og der opkræves ikke gebyrer

Kun hunde er velkomne

1 kæledyr i alt (op til 10 kg pr. kæledyr)

Begrænsninger gælder. For flere oplysninger kan du kontakte overnatningsstedet via telefonnummeret på reservationsbekræftelsen

Børn og ekstra senge

Børn er velkomne

Ekstrasenge er ikke tilgængelige

Vugger (barnesenge) er ikke tilgængelige

Betalingstyper accepteret på overnatningsstedet

Vigtige oplysninger

Valgfrie tjenester

  • Gebyr for lufthavnstransport: 220 USD pr. køretøj (enkelt)
  • Depositum for kæledyr: 20 USD pr. nat
  • Tillægsgebyr for kæledyr: USD 20 pr. kæledyr pr. nat
  • Der opkræves ikke gebyrer for servicedyr

Ovenstående liste er muligvis ikke fuldstændig. Gebyrer og depositummer inkluderer muligvis ikke skat og kan ændres uden varsel.

Godt at vide

Gebyrer for ekstra opredninger kan forekomme og varierer afhængigt af overnatningsstedets politik
Gyldigt billed-ID og kreditkort, debetkort eller kontant depositum kan være påkrævet ved indtjekning til dækning af påløbende udgifter
Særlige ønsker afhænger af tilgængelighed ved indtjekning og kan medføre ekstra gebyrer. Særlige ønsker kan ikke garanteres
Dette overnatningssted accepterer kreditkort, debetkort og kontanter
Værten har ikke angivet, om der er en kuliltealarm på overnatningsstedet. Medbring evt. egen alarm.
Værten har angivet, at der er en røgalarm på overnatningsstedet
Overnatningsstedets sikkerhedsforanstaltninger inkluderer brandslukker, sikkerhedsalarm og førstehjælpskasse
Dette overnatningssted rengøres professionelt
Bemærk venligst, at kulturelle normer og gæstepolitik varierer afhængigt af land og overnatningssted. De angivne politikker kommer fra overnatningsstedet
Hvis du afbestiller din reservation, er dette underlagt overnatningsstedets afbestillingspolitik. I overensstemmelse med EU's regler om forbrugerrettigheder er reservation af overnatning ikke omfattet af fortrydelsesretten.

Vi bør nævne

Poolen er tilgængelig fra kl. 09.00 til kl. 22.00
Kun registrerede gæster kan opholde sig på værelserne
Dette overnatningssted tager mod gæster af alle seksuelle orienteringer og kønsidentiteter (LGBTQ+-venligt)

Ofte stillede spørgsmål

Har The Panoramic By Xperience Hotels en pool?

Ja, dette overnatningssted har en udendørs pool. Der er adgang til poolen fra kl. 09.00 til kl. 22.00.

Er The Panoramic By Xperience Hotels et kæledyrsvenligt overnatningssted?

Ja, dette overnatningssted tillader hunde (maks. 1 i alt) med en maksimumvægt på 10 kg pr. kæledyr. Der er et depositum på 20 USD pr. nat og et gebyr på 20 USD pr. kæledyr pr. nat. Servicedyr er fritaget fra gebyrer. Visse begrænsninger kan gælde. Kontakt overnatningsstedet for at få flere oplysninger.

Hvor meget koster parkering hos The Panoramic By Xperience Hotels?

Der er gratis selvstændig parkering på dette overnatningssted.

Hvornår er indtjekning på The Panoramic By Xperience Hotels?

Indtjekning fra kl. 15.00 til kl. 00.00.

Hvornår er udtjekning på The Panoramic By Xperience Hotels?

Udtjekning er kl. 12.00.

Tilbyder The Panoramic By Xperience Hotels shuttletransport til lufthavnen?

Ja, der er lufthavnstransport, der afgår (efter anmodning). Der pålægges et gebyr på 220 USD pr. køretøj.

Hvor ligger The Panoramic By Xperience Hotels?

Dette lejlighedskompleks ligger i La Veleta, kun 4,9 km fra Tulum-nationalparken samt mindre end 10 km fra Tulum Strand og Mayan ruinerne. Derudover ligger Ruinas Strand og Gran Cenote ca. 10 km derfra.

Kan jeg afbestille min reservation gratis og modtage fuld refusion?

Ja, dette overnatningssted tilbyder gratis afbestilling for udvalgte værelsespriser, fordi fleksibilitet er vigtigt. Du bedes læse overnatningsstedets afbestillingspolitik på vores hjemmeside for at få flere oplysninger om undtagelser eller krav.

Anmeldelser

Anmeldelser af

7,8

Godt

8,8

Rengøring

5,4

Området

7,2

Service og personale

8,4

Overnatningsstedets tilstand og faciliteter
Bedømmelse på 10 − Fremragende. 30 af i alt 63 anmeldelser
Bedømmelse på 8 − Udmærket. 14 af i alt 63 anmeldelser
Bedømmelse på 6 − Okay. 5 af i alt 63 anmeldelser
Bedømmelse på 4 − Dårligt. 6 af i alt 63 anmeldelser
Bedømmelse på 2 − Forfærdeligt. 8 af i alt 63 anmeldelser

Anmeldelser

Verificeret

10/10 Fremragende

Billyrojas

Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter, kommunikation
Excellent hotel near Tulum town, perhaps 15 mins away from coastline. Amazing rooftop pool with a remarkable view.
Overnattede 3 nætter i oktober 2020
Verificeret

8/10 Godt

Lex

Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Pool and view is the best view I have experienced in a long time. I absolutely loved it.
Overnattede 4 nætter i september 2020
Verificeret

8/10 Godt

Triana

Synes godt om: Rengøring
No es un hotel, son departamentos, por lo que cuentan con cocina. El edificio es una belleza, la alberca que tiene arriba es súper bonita y se ven unos atardeceres increíbles. El hecho de que no esté en la zona hotelera lo hace una buena opción de relación costo-calidad, más si quieres un poco de paz. Estás como a 5-10 minutos de todo, y puedes moverte en taxi (que la gente de recepción muy amablemente te puede solicitar) o en bicicleta, que te prestan en el desarrollo. El único “inconveniente” es que las personas que administran la parte tipo hotel son independientes a la recepción del edificio y tienen horario de oficina, por lo que si llegas tarde o sales muy temprano, te será difícil encontrarlos. Para nosotros este fue un tema, e incluso el último día estuvimos corriendo para ver el tema del pago de la habitación. Sin embargo, Claudia, la persona encargada, es muy amable, se comunicó conmigo desde el principio y estuvo muy atenta a nosotros y nuestras necesidades.
Overnattede 1 nat i august 2020
Verificeret

4/10 Ringe

Verificeret rejsende

Synes godt om: Rengøring, faciliteter
Synes ikke om: Service og personale
Hello, I am staying at the panoramic hotel in tulum Mexico which was hosted by xperience hotels. This “hotel” was advertised through your website and there have been many many hiccups along the way, but I know how somethings can sometimes go wrong and I brush them off but this is the last straw...it’s 10:07 México time today Tuesday July 16 (my birthday) and I’m in my room and next door they are having a full blown construction site ( uncontrollable hammering non stop by multiple hammers) I have full videos of proof regarding this absurd disruptions. All my video have proof of sound and time stamp, this is incredible. I’m on vacation and not only is it my birthday but I trusted you guys as Expedia would have business with professional establishments ...I understand not everyone is on American etiquette but it’s 10 pm on a weekend in what is suppose to be a hotel and you’re hammering away in active construction. RIDICULOUS! This isn’t a hotel, this is still an active construction site...here are the things I’ve let go off but enough is enough ..loose electrical cables everywhere, no signs in the entire property, no garbage cans, no one was here on Sunday to help us with our needs (we needed toilet paper and the security guard brought hand drying napkins) no taxis to call, it’s not 10 minutes from the beach like they claim it’s actually 30 minutes on an undone road where a tire can pop at any point and people wear hard hats because there is still construction everywhere.
Overnattede 4 nætter i juli 2019
Verificeret

10/10 Fremragende

Mariana

Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter, kommunikation
Sin duda mi lugar favorito, todo está excelente el departamento increíble y muy ameno. El lugar de estacionamiento Perfecto
Verificeret

8/10 Godt

Jennifer

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Faciliteter
The main reason for picking The Panoramic for our stay in Tulum was this beautiful picture of the pool. Hate to tell you it hasn't been built yet and they don't tell you that when you book. Other items: no functioning elevator, neither ClubHouse (shop) nor Gym were accessible. Upon arriving we had no codes to get into our room and security was of limited assistance so imagine arriving off 8 hours of traveling and not being able to access your room after carrying your multiple bags up flights of stairs since no elevator!! I was going to cry.... Once we were able to figure out how to make contact with the Xperience team all was good. We were able to get into our room which was the King Studio. It was very nice however once we sat on the bed it was broke - UGH!! With a quick phone call again we were moved to another room. Pleasantly surprised by a 2 bedroom suite with full kitchen, living room and dining room. This was a fantastic space. Clean, modern with a gorgeous tub that we took a nice soak since there was no pool or hot tub in the location. We love to experience the local area when we travel so this location was great. Walkable to the market for bottled water and supplies for breakfast, but also the local restaurants were fantastic and inexpensive, and tons of local shopping! Beware of the side roads though - they're barely paved - so if renting a car I wouldn't rent a sedan. I was thankful for our SUV. I would highly recommend The Panoramic when finished
Verificeret

10/10 Fremragende

willie

Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter, kommunikation
Skeptical after reading the reviews. We loved the actual property and the staff. We had a hiccup when we first arrived(hot water heater burst) but staff was right there to offer us new rooms. The new rooms wasn’t what I booked but was great rooms. The street isn’t paved and real bumpy but it’s Mexico. So I would definitely stay again and I recommend others as well.
Overnattede 5 nætter i august 2022
Verificeret

4/10 Ringe

Shateema

Synes godt om: Rengøring
Synes ikke om: Kommunikation
The property manager and people who worked in the hotel did not communicate, which left us with not much assistance. The front desk push us off to always call the property manager and never help us. The room had problems through out my stay and although the property manager tried to accommodate us. I didn't really feel good about how they did and had serval issues. I did my best to enjoy my stay but i wouldn't stay there again. No hot water, no light and ac in the room. And not one person on the property was helpful. I had to continuously reach out to management.
Overnattede 4 nætter i april 2022
Verificeret

8/10 Godt

Lura

Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter, kommunikation
Property was very nice and well taken care of. However, driving to the property was a mission with all the large holes and construction was working next door from early in the morning till late at night but everyone was very nice and very hospitable. Overall my experience with the hotel was a good one.
Overnattede 3 nætter i marts 2022
Verificeret

10/10 Fremragende

Yesenia Jennifer

Synes godt om: Faciliteter, overnatningsstedets tilstand og faciliteter, kommunikation
The accommodations and personal. Room was amazin
Overnattede 10 nætter i november 2020
Verificeret

6/10 Okay

Angela

Synes godt om: Rengøring
Synes ikke om: Faciliteter, kommunikation
I didn’t like the fact that any question I had the receptionist could not answer. Everything had to be done through email. There was no communication that the pool was closing. The rooms weren’t stocked up. The stove did not work requiring me to give away the food I had purchased.
Overnattede 7 nætter i august 2021
Verificeret

2/10 Bundkarakter

VALERIE

Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter, kommunikation
HORRIBLE HOTEL! Do not be fooled stayed here 5 days booked for 6 days and had to leave a day early because this hotel does not clean your room. No housekeeping, no food, no wash rags, no restaurant near, nobody to help you when you need someone. Pool was filthy. I booked This hotel for my bf boyfriend and we came home extremely sick!!! Not sanitary at all! Do not come here! Sheets smelled like wet damped like mildew.
Overnattede 5 nætter i august 2021
Verificeret

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter, kommunikation
Absolutely beautiful! Loved the area (besides the crazy bumpy road to get there haha) and the hotel ! Self swimming pool upstairs in our room, perfect size bed, everything amazingly clean, beautiful view over the town and great staff ! Much more to say but to keep it short. Definitely a 5 star hotel from me ! Would definitely go back and would suggest it to a friend !
Overnattede 6 nætter i juli 2021
Verificeret

2/10 Bundkarakter

Verificeret rejsende

Synes godt om: Rengøring
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter, kommunikation
We stayed in PHC1 which I would consider the ghetto suite. The pool was never cleaned. We never received a remote control for the television. No cleaning services or new towels offered during my 8 day stay! We was temporarily moved to a basic studio , which I may add , had better amenities. (Face towels ,decor , kitchen necessities & a remote control! ) but in the basic studio the AC broke and flooded the room during our temporary stay. Destroyed my property and when I requested a claim report I was ignored by the host, Maria. We was than transferred back in PH1C (despite complaints with Maria). We did not enjoy our stay at all. it was uncomfortable. we seen other guess at the pool ( which the tiles are broken down , outdated currently nothing like photos ) the other guess were checking out early and described their stay as “the vibes are off” Our stay here was for 8 days and it was terrible overall . I do not recommend. Kitasogorgeous for photos videos.
Overnattede 8 nætter i juni 2021
Verificeret

2/10 Bundkarakter

Verificeret rejsende

Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter, kommunikation
Where do I start!!!!! We arrived early and was told we could not check in until 3pm. We didn’t mind too much so we went to get food and came back at 3. When the “host” (I say that lightly) checked us in we entered the room and the floor was wet like someone had just mopped. We were under the impression that the room was vacant for 48 hrs in between guests. I placed my things in the closet and went to shower. When I came out it smelled like a wet dirty mop that was left in a dark closet. They had mopped the room with a dirty mop and it reeked!!! Simultaneously, I heard a dripping sound. I searched to see where it was coming from. Opened the closet to see that the AC unit was leaking onto all of my things!! Including my LV duffle bag. I contacted our “host”. She came, pressed some buttons on the AC and said to give it some time. I asked what about my luggage? She said she would contact the owner to reimburse me. We went to the pool to “give the AC time”. We came back to flooding!!! The entire floor wet. We then saw the “host” running to her car and leaving the property. She stopped answering our calls. We had to leave in the middle of the night in our wet swimsuits and find another hotel. Do not stay here. This is not a hotel. There is no management on site. There are no towels. It’s just bad. I was so disappointed.
Overnattede 2 nætter i maj 2021
Verificeret

6/10 Okay

Verificeret rejsende

Synes godt om: Rengøring
Synes ikke om: Faciliteter
Very nice hotel for the most part as far as look but they don’t have food and my hot water didn’t work in my room the don’t have wash clothes just hand towels and dry towels. And they don’t clean or change sheets while you are there or switch out towels.
Overnattede 3 nætter i april 2021
Verificeret

10/10 Fremragende

Jose

Synes godt om: Rengøring, værelsets komfort, kommunikation

La atención es lo mejor!!

El complejo es excelente. Las habitaciones son perfectamente equipadas y la piscina privada tiene sol todo el día. Definitivamente es el hotel para mi siguiente vez en Tulum.
Overnattede 2 nætter i april 2021
Verificeret

10/10 Fremragende

Monserrat

Synes godt om: Rengøring, værelsets komfort, kommunikation
Muy bonito todo excelente servicio
Overnattede 1 nat i april 2021
Verificeret

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter, kommunikation
Very pretty and clean
Overnattede 1 nat i april 2021
Verificeret

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter, kommunikation
Excelente el departamento, todo tal cual se ofreció, también la chica de la Agencia muy atenta muy recomendable
Overnattede 2 nætter i februar 2021
Verificeret

2/10 Bundkarakter

Bruno

Synes ikke om: Kommunikation
Reservamos este local por conta do quarto com piscina privativa, porém tivemos a péssima experiência de não receber o quarto que reservamos e recebemos quarto no andar térreo e há uma construção ao lado onde há muito barulho, a host não se prontificou de avisar com antecedencia sobre o quarto onde nós relatou que havia um problema com o quarto horas após o horário do check in, não deu nenhuma outra possibilidade de troca. Localização afastada de todo centro turístico de Tulum. O quarto e hotel era confortavel porém com muito mosquito.
Overnattede 2 nætter i februar 2021
Verificeret

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter, kommunikation
Juan was great! The room I booked wasn’t available the first night we were there, but Juan made sure to accommodate us & had the room prepared for our last 3 nights!
Overnattede 4 nætter i december 2020
Verificeret

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter, kommunikation
Su habitacion armonia. Naturaleza Muy buena decoración, buen asistencia del personal del hotel. Seguridad en el hotel,
Overnattede 3 nætter i december 2020
Verificeret

10/10 Fremragende

Tely

Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter, kommunikation
Excelente hotel, es la segunda vez que nos quedamos ahí
Overnattede 4 nætter i november 2020
Verificeret

8/10 Godt

Kimberly

Synes godt om: Rengøring, værelsets komfort, kommunikation

Very unique hotel!

This hotel is super nice- the center with all of the trees that opens up to the sky is so cool. Room was spacious and clean and I liked the big bathroom. A few things I disliked: first is the location, it's a bit removed from the main downtown part of Tulum, so it takes 10-15 min to get a taxi called there, and the roads are horrible (bumpy dirt road with tons of holes in it). Second, not sure if this is truly a hotel or a "condo" but there was no housekeeping service any of the days I stayed, i.e. bed not made, trash wasn't taken out, toilet paper not replaced, etc. Lastly, one night there was a ton of people either above or next to me having a party. I didn't want to be that person to call the front desk to tell them to be quiet, but it was VERY loud and I was trying to sleep. There is NO phone in the room to contact front desk, and it was almost midnight so I wasn't getting out of bed. I called hotels.com for them to try to connect me but they did not have a direct # to the front desk, just some customer service answering machine. I could "leave a message" - sorry I did not want my problem solved the next day. Major fail, very annoying. The rooftop pool is a big draw- very cool circular infinity pool, however it was not filled all the way when I was there so it was a bit disappointing (they were repairing some tiles). Overall the hotel is nice, but I'm not sure I'd stay again.
Overnattede 3 nætter i november 2020