Eterna Tulum befinder sig i La Veleta – et område i Tulum, der ligger tæt på forlystelsesparker og tæt på promenaden. Mayan ruinerne er en betydningsfuld seværdighed, du kan opleve. Er du mere interesseret i stedets natur, kan du kigge forbi Tulum Strand og Playa Paraíso. Xel-Há Park og Holistika Art Walk er også et besøg værd. Oplevelser som snorkling og sejlads i gummibåd giver gode muligheder for at komme ud på eller i det omgivende vand, eller du kan tage på eventyr ved at afprøve svævebaner og vandre-/cykelruter i nærheden. Besøg vores rejseguide til Tulum
Hos Eterna Tulum kan du se frem til en bar i poolen, en bar ved poolen og en tagterrasse. Eventyrlystne rejsende vil synes godt om mulighederne for cykling hos dette hotel. Hold forbindelsen med gratis Wi-Fi på værelset med en hastighed på 250+ Mbit/s (godt til 3-5 personer eller op til 10 enheder). Gæster kan også få glæde af andre faciliteter som en have og vaskerifaciliteter.
Andre fordele inkluderer:
En udendørs pool samt liggestole og en bar i poolen
Cykeludlejning, lufthavnstransport tur-retur (tillægsgebyr) og hurtig udtjekning
Hurtig indtjekning, et selskabslokale og røgfrie områder
En flersproget medarbejderstab, en automat og en plantevæg
Værelsesfaciliteter
Alle værelser er individuelt møblerede og har komfortable faciliteter såsom gulvvarme og aircondition plus faciliteter som gratis Wi-Fi og lydisolerede værelser.
Andre faciliteter på værelserne tæller:
Badeværelser med shampoo
Garderobe eller klædeskab, gulvvarme og affaldssortering
Ja, dette overnatningssted har en udendørs pool. Der er adgang til poolen fra kl. 07.00 til kl. 23.00.
Er Eterna Tulum et kæledyrsvenligt overnatningssted?
Nej, kun servicedyr er tilladt på overnatningsstedet.
Hvor meget koster parkering hos Eterna Tulum?
Eterna Tulum tilbyder ikke parkering.
Hvornår er indtjekning på Eterna Tulum?
Indtjekning fra kl. 15.00 til når som helst. Tidlig indtjekning er mulig mod et gebyr på 400 MXN (afhænger af tilgængelighed).
Hvornår er udtjekning på Eterna Tulum?
Udtjekning er kl. 12.00. Sen udtjekning er mulig mod et gebyr (afhænger af tilgængelighed).
Tilbyder Eterna Tulum shuttletransport til lufthavnen?
Ja, der er lufthavnstransport, der afgår (efter anmodning). Der pålægges et gebyr på 3000 MXN pr. køretøj.
Hvor ligger Eterna Tulum?
Dette hotel ligger i La Veleta, kun 2 km fra Tulum Hospital, Holistika Art Walk og Dos Aguas Park. Derudover ligger Cenote Cristal og Hunab Livsstilscenter ca. 5 km derfra.
Kan jeg afbestille min reservation gratis og modtage fuld refusion?
Ja, dette overnatningssted tilbyder gratis afbestilling for udvalgte værelsespriser, fordi fleksibilitet er vigtigt. Du bedes læse overnatningsstedets afbestillingspolitik på vores hjemmeside for at få flere oplysninger om undtagelser eller krav.
Anmeldelser
Anmeldelser af Eterna Tulum
8,2
Alletiders
Alle de viste anmeldelser er indsendt af rigtige gæster. Kun rejsende, som har booket et ophold hos os, kan indsende en anmeldelse. Vi verificerer anmeldelser i henhold til vores retningslinjer og offentliggør alle anmeldelser, hvad enten de er positive eller negative.Flere oplysningerÅbner i et nyt vindue
8,4
Rengøring
7,8
Faciliteter
8,4
Service og personale
8,6
Overnatningsstedets tilstand og faciliteter
Bedømmelse på 10 − Fremragende. 31 af i alt 57 anmeldelser
10 - Fremragende
31
Bedømmelse på 8 − Udmærket. 14 af i alt 57 anmeldelser
8 - Udmærket
14
Bedømmelse på 6 − Okay. 2 af i alt 57 anmeldelser
6 - Okay
2
Bedømmelse på 4 − Dårligt. 6 af i alt 57 anmeldelser
4 - Dårligt
6
Bedømmelse på 2 − Forfærdeligt. 4 af i alt 57 anmeldelser
2 - Forfærdeligt
4
Anmeldelser
Verificeret anmeldelse
10/10 Fremragende
Teresa
29. jul. 2026
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This place is amazing. Close to 7th street in la Veleta. The concierge is super friendly and responsive when you need something. We loved our stay and can’t wait to be back.
Overnattede 9 nætter i juli 2026
Verificeret anmeldelse
10/10 Fremragende
Amadeu
5. jun. 2026
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Maravilhoso, apartamento super confortável e bem decorado.
Apenas a ducha de banho tem que olhar pois molha todo o banheiro.
A localizaçao é ao lado da avenida central mas a rua é escura.
Me hospedaria novamente.
Overnattede 1 nat i juni 2026
Verificeret anmeldelse
10/10 Fremragende
GUILLERMO
22. jul. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent hotel, everything very good, I totally recommend it
Overnattede 1 nat i juli 2024
Verificeret anmeldelse
10/10 Fremragende
David
19. jan. 2026
Synes godt om: Rengøring, faciliteter
Everything was all rightn
Overnattede 1 nat i januar 2026
Verificeret anmeldelse
8/10 Godt
Shanisa Nicole
26. apr. 2026
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
I had a wonderful stay. Check in was quick and easy, the room was clean, air conditioned, the kitchen had the basic essentials with a market in walking distance and the pool was nice too. The housekeeping staff were so friendly and did a great job. Only downside is that it says there is a bar/restaurant which there is not but there are lots of delivery options. There are also no televisions in the rooms for anyone who might be looking for that. So, maybe bring games or a laptop or find local entertainment nearby. Overall, it was a great stay and I would recommend.
Overnattede 4 nætter i april 2026
Verificeret anmeldelse
8/10 Godt
Warsit
13. feb. 2026
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
All was good. Water pressure too low, sink and toilet gets clogged easily. Rest all great!
Overnattede 5 nætter i februar 2026
Verificeret anmeldelse
8/10 Godt
Linda
2. nov. 2025
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Loved the quietness. The room was nice (no tv) the pool was small and it wasnt as close to the beach as I thought it was.
The staff was helpful and my stay was pleasant.
Overnattede 4 nætter i oktober 2025
Verificeret anmeldelse
10/10 Fremragende
Jorge
18. sep. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
GOOD
Muy agradable lugar, limpio y excelente atención. Lo recomiendo ampliamente para todo tipo de viajes.
Overnattede 1 nat i september 2023
Verificeret anmeldelse
10/10 Fremragende
Miguel
1. sep. 2024
Synes godt om: Rengøring
Great atmosphere. Comfy
Overnattede 4 nætter i august 2024
Verificeret anmeldelse
10/10 Fremragende
Jean-pierre
22. jun. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Merveilleux
Overnattede 6 nætter i juni 2024
Verificeret anmeldelse
10/10 Fremragende
Emily
17. feb. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Lovely hotel and very walkable to downtown Tulum and the main area of La Valeta. The receptionists are super kind and helpful with any needs or food recommendations. I really enjoyed my stay here and I highly recommend!!
Overnattede 6 nætter i februar 2024
Verificeret anmeldelse
10/10 Fremragende
Salvador
14. jan. 2023
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Hotel was great, clean, and spacious for what we needed. The pool in our room and rooftop pool were nice. The architecture and design of the hotel were visually appealing. The roads around the hotel are rough, but walking to the main avenue was easy.
Verificeret anmeldelse
2/10 Bundkarakter
Luna
19. feb. 2026
Synes ikke om: Rengøring, faciliteter
Terrible experience. We couldn’t even enter the hotel. Nobody will open the locked door for you even it’s your first time being there. Btw, No street lights within 500 meters — bring a flashlight.
Overnattede 2 nætter i februar 2026
Verificeret anmeldelse
8/10 Godt
Shandon
27. apr. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Area around the hotel still under construction, and a slightly annoying shower head other than that, it’s honestly excellent the staff are absolutely fantastic and the rooms are incredible
Overnattede 4 nætter i april 2024
Verificeret anmeldelse
2/10 Bundkarakter
Emilio
5. sep. 2024
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Son simplemente los mejores si deseas arruinar tus vacaciones, 5 estrellas
Overnattede 2 nætter i september 2024
Verificeret anmeldelse
4/10 Ringe
Alexis
9. mar. 2026
Synes ikke om: Service og personale
This hotel falsely advertised on the Expedia website. As far as their amenities, the hotel does not have a restaurant or breakfast included in your stay. Nor does it have a swim up bar or lounge. They have one permanent person that works the front desk and he only works from 8am-4pm. We wanted to go out at night & it started raining. We weren’t able to order a taxi with the concierge because no one is there after 4pm. They say that you reach them by what’s app, but no one will respond after 4pm. The water constantly kept getting shut off. They don’t use face cloths or wash cloths. You only get one dry towel.
Overnattede 4 nætter i marts 2026
Verificeret anmeldelse
10/10 Fremragende
barron
11. jul. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
My stay here was outstanding. The rooms are great and the staff is very attentive and nice. I showed up too early for me reservation and they went out the way to get me in my room at that time and not have to wait. I was also setup with other necessities like transportation and car rentals without asking. They sent me everything I needed via WhatsApp and I was off.
Thank You again Eterna Tulum. I will definitely use your services in the future.
Verificeret anmeldelse
4/10 Ringe
Brittany
21. nov. 2024
Synes godt om: Overnatningsstedets tilstand og faciliteter
Synes ikke om: Rengøring
Es muy bonito y muy tranquilo, pero dieron toallas sucias y mejor las usé para el piso del baño donde se salía mucho el agua de la regadera. Igual con las sábanas de la cama, no las cambiaban y tenían manchas como d comida. La página dice qué tiene muchas cosas pero no es así.
Overnattede 6 nætter i november 2024
Verificeret anmeldelse
4/10 Ringe
Virginia Araceli
29. nov. 2023
Synes godt om: Faciliteter
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
El camino para llegar a la propiedad muy malo calles con muy poca luz y el camino súper muy malo
Overnattede 3 nætter i november 2023
Verificeret anmeldelse
8/10 Godt
Luis
20. feb. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Pros: super clean, new. Very friendly staff. Martha was incredible and so accommodating. She had the best tips for how to get around and which beach clubs offered the best deals. Also there are a couple of good coffee shops and restaurants within walking distance plus the Jungle Gym if you want to get a good workout while on vacation.
Cons: it's a little far from the beach. You either have to pay a pricey taxi or ride a bike. (It took me 45 minutes to get to the the zona hotelera, and I consider myself in fairly good shape.)
Overnattede 4 nætter i februar 2023
Verificeret anmeldelse
8/10 Godt
Michaele
10. mar. 2025
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The hotel itself is amazing the layout to the views only inconveniences were that there’s no place for your belongings no place to hang anything and no mirrors or chef/restaurant onsite this should be changed from Expedia’s website because finding out in person there’s no restaurant or chef puts a damper on anyone’s trip and pockets. The water pressure was also very low and our private pool was never cleaned other than that the hotel was aesthetically pleasing just not up to par in certain areas but I would stay again knowing what I know now the peace and tranquility I absorbed while there made up for the inconveniences. I would recommend others to stay here also it felt like Morocco in Mexico.
Overnattede 5 nætter i februar 2025
Verificeret anmeldelse
8/10 Godt
Sibylle
9. nov. 2023
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Cute place in Tulum
Really cute place, great location and value for your money. Two things though - when it rained the water came in through our door. They came and cleaned it up, but hopefully that is remedied in the future. Second thing - one of the front desk staff was not detailed oriented and gave my refund for the security deposit to the wrong card. I caught it, but just look out for potential mistakes like that.
Overnattede 1 nat i november 2023
Verificeret anmeldelse
4/10 Ringe
Elysse
16. feb. 2026
Synes ikke om: Faciliteter
2.5 - The hotel room looked pretty at first glance and we loved the aesthetic. It’s located very nicely to the downtown area which was nice. However, the little things stacked up and contributed to our low rating. We paid for a nicer room with a small pool on the rooftop, but didn’t even get to use it because they clearly don’t clean them, so it was a waste of money. The cushion covers on the rooftop were also ripped which made a seemingly luxurious experience become a waste of money. We would’ve rented a regular room. No small towels were provided, and even when we asked for some we just got more regular towels (maybe they don’t have them.) The water went off on Thursday and we didn’t receive a response about it until Sunday (thankfully it came back on before then). It’s hard to find someone at the front desk if it’s past 2pm if you need something. I will say housekeeping was there daily which was nice. Oh also, there is no shower curtain so the way the room is set up, everyone will see you showering lol. Overall the room looked nice from afar but the little details ruined it for us. Apart from location, I wouldn’t recommend staying here unfortunately.
Overnattede 5 nætter i februar 2026
Verificeret anmeldelse
8/10 Godt
christophe
15. sep. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Très bon séjour au calme
Nous avons séjourné 3 nuits dans cet hôtel! L'hôtel est neuf, moderne et très propre , le personnel très aimable! La chambre est spacieuse, confortable et bien équipée.Attention pour certains, il n'y a pas de télévision ! Le petit déjeuner proposé du mardi au dimanche est très bon, choix de formule préparée au fur et à mesure, donc frais !!Attention pas de service de petit déjeuner le lundi !! Un peu embêtant ! Le petit déjeuner est servi sur la terrasse !
L'hôtel ne se trouve pas dans la zone hôtelière de Tulum, donc pas d'accès aux plages. L'accès à l'hôtel se fait par un chemin un peu accidenté ! Le seul mauvais point c'est la décharge juste à côté, mais qui fort heureusement n'émet pas d'odeur, ni de bruit !
Nous avons apprécié notre séjour dans cet hôtel !
Overnattede 3 nætter i august 2023
Verificeret anmeldelse
10/10 Fremragende
Sheryl Anne
11. aug. 2022
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Upon arrival I was greeted by Marta, who was very sweet and kind. She also helped me with my luggage up to the 3rd floor!
Eterna Tulum was definitely a hidden gem~ Just beautiful! I stayed in the suite with roof top lounge pool! It was perfect and then some! The breakfast was around the corner which was delicious; cute small spot! The entire staff~( I didn’t get their :( names) was amazing during my 6 day solo adventure stay and very helpful with suggestions and recommendations!
They also had bikes to rent; which I highly recommend… as it makes getting around a bit easier if you’re not renting a car or wanting to save $$$ on taxi rides for longer distances. Because of the location, it gets pretty dark~ Very little street lights… so make sure you have a flashlight or a bike light with you, I just used my phone’s flashlight.
If you’re looking for a place to stay that not too far from the main street of Tulum..but close enough to walk or bike to~ this is the one!
Thank you again, Marta and staff at Eterna Tulum for the amazing and wonderful hospitality! I will definitely come back to stay!
Overnattede 7 nætter i august 2022
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