Har Alea Tulum en pool?

Ja, dette overnatningssted har 2 udendørs pools. Der er adgang til poolen fra kl. 08.00 til kl. 21.00.

Er Alea Tulum et kæledyrsvenligt overnatningssted?

Ja, Alea Tulum tillader hunde (maks. 2 i alt). Der er et gebyr på 70 USD pr. kæledyr pr. ophold. Servicedyr er fritaget fra gebyrer. Visse begrænsninger kan gælde. Kontakt overnatningsstedet for at få flere oplysninger.

Hvor meget koster parkering hos Alea Tulum?

Der er gratis selvstændig parkering på dette overnatningssted.

Hvornår er indtjekning på Alea Tulum?

Indtjekning fra kl. 15.00 til når som helst.

Hvornår er udtjekning på Alea Tulum?

Udtjekning er kl. 12.00. Sen udtjekning er mulig mod et gebyr på 50 USD (afhænger af tilgængelighed).

Tilbyder Alea Tulum shuttletransport til lufthavnen?

Ja, der er lufthavnstransport, der afgår (efter anmodning). Der pålægges et gebyr på 288 USD pr. køretøj.

Hvor ligger Alea Tulum?

Dette hotel i Tulum ligger på stranden, 0,1 kilometer fra Cenote Manatí samt mindre end 20 kilometer fra Xel-Há Park og Playa Paraíso. Akumal Strand ligger 19,4 km derfra.

Alea Tulum: Anmeldelser, tilbud og billeder 2026

10/10 Fremragende

Daniel Regner

14. apr. 2025

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort

God værdi for pengene

Vi havde 3 overnatninger i et swim up værelse og er uden tvivl et besøg værd. Værelserne er super hyggelige. Toilettet er ikke særlig godt afskærmet fra værelset, men sengen er god! Betjeningen er generelt god og personalet er høflige og hjælpesomme. Priserne på maden kunne være billigere, men portionerne og kvaliteten er god, så det opvejede for priserne. Alkohol er alt for dyrt på hotellet og vi endte med aldrig at købe en flaske vin til vores mad af samme grund. Vær opmærksom på at stranden er ret mærket af meget tang, men dette synes at være et generelt “problem” i området. Alt i alt er det er et super hyggeligt og romantisk lille hotel, vi uden tvivl vil vende retur til. Det var det helt rigtige hotel for os at starte vores ferie i Mexico på.

Overnattede 3 nætter i april 2025

8/10 Udmærket

Thomas

Rejste med familie

30. mar. 2024

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter

Pros: nice breakfast included with various selections; ocean view; Expedia VIP recognized/actioned with upgrade etc; plenty of sundbeds; kayaks and beach shoes offered. Cons: water is rocky and shallow - not really a place for swimming;10 km outside Tulum; few dining options in walking distance and they are all very pricey; waiter service a bit irregular; pool area fairly small

Overnattede 7 nætter i marts 2024

10/10 Fremragende

Jesse, San Antonio

Rejste med familie

4. jan. 2026

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter

Everything was amazing.

Overnattede 5 nætter i december 2025

4/10 Dårligt

FUMIO

Rejste med familie

1. jan. 2026

Synes godt om: Overnatningsstedets tilstand og faciliteter

We stayed 5 nights, and only got housekeeping one time.

Overnattede 5 nætter i december 2025

2/10 Forfærdeligt

MAIALA

Rejste med familie

30. dec. 2025

Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter

El baño no servía, la regadera tampoco, no había restaurante y había que ir a otro hotel a comer un desayuno con dos opciones, la alberca estaba sucia, el mobiliario de la playa viejo y todo a un precio altísimo, no proporcionado a la calidad. Fatal, cero recomendando. El gerente dijo que era porque se trataba de un hotel boutique, pero olvidó decir que de mala calidad. Cuando mi esposo dijo que nos queríamos ir antes y solicitó su reembolso, lo acusaron de alboroto y amenazaron con llamar a la policía.

Overnattede 3 nætter i december 2025

2/10 Forfærdeligt

GISELA

10. dec. 2025

Las instalaciones no les dan mantenimiento, las habitaciones no servían los aires, no había agua, el personal bien el lugar bonito pero le falta mantenimiento

Overnattede 4 nætter i december 2025

2/10 Forfærdeligt

Brigitte

Rejste i en gruppe

6. dec. 2025

Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter

Tout d'abord, a notre arrivée nous avons ete informé que l'hôtel était fermé pour réparation. Nous sommes decue que Expedia n'en savait rien...donc pas été en mesure de nous aider avant. On nous a transféré dans l'hôtel Mereva (4-5 HOTELs plus loin). A notre avis, le Mereva n'est pas aussi luxueux et aménagé. Durant notre séjour au Mereva, nous avons manqué de l'eau à tous les jours (toilette slush et douche difficile) le personnel faisait comme si ce n'étais pas connu le probleme d'eau. Le service pour répondre à nos questions etait Moyen. Finalement, nous avons manqué d'Internet durant, une journée. L'eau de la piscine etait brouillée donc peu invitant à se baigner. Finalement la mer est difficile d'accès car il y a beaucoup de roches et d'algues. Expedia nous a dédommager par un petit coupon 50$! Alors quune nuitee etait de 200$

Overnattede 4 nætter i december 2025

10/10 Fremragende

Maria

6. dec. 2025

Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter

A Hidden Gem in Tulum – Pure Relaxation Alea Tulum is an absolute dream. From the moment you arrive, the peaceful atmosphere and stunning beachfront set the tone for a perfect stay. The hotel is beautifully designed — boutique, intimate, and surrounded by nature — making it ideal for anyone looking to unwind and disconnect. The rooms are spacious, spotlessly clean, and thoughtfully styled with natural details that blend perfectly with the surroundings. Waking up to ocean views and the sound of the waves was unforgettable. The staff truly makes this place special — kind, attentive, and always ready to help with anything you need. The pool and beach areas are serene and never overcrowded, offering the perfect balance of luxury and tranquility. Whether you’re enjoying breakfast with an ocean view, relaxing by the infinity pool, or watching the sunrise over the water, every moment at Alea feels peaceful and restorative. If you’re looking for a calm escape away from the busy hotel zone, this is the place. I would absolutely return and highly recommend Alea Tulum to anyone seeking relaxation, beauty, and genuine hospitality. 🌴✨

Overnattede 6 nætter i november 2025

10/10 Fremragende

Richard, Houston

Rejste med partner

5. dec. 2025

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter

We did not stay at Alea but at Nerea a sister property. Nerea is amazing, the grounds are beautiful, the rooms are amazing, and the drinks were excellent! The staff were wonderful!! Thank you Sergio and Jesus!! We hope to see you again soon!

Overnattede 6 nætter i november 2025

2/10 Forfærdeligt

raul ascencion peña

2. dec. 2025

El hotel no está cerrado, no está en funcionamiento, por eso no puedo opinar no me hospedé

Overnattede 1 nat i november 2025

4/10 Dårligt

Sian

9. nov. 2025

Synes ikke om: Overnatningsstedets tilstand og faciliteter

This hotel is currently closed and I received no notification of this, hotel accepted my reservation and is still accepting reservations for tonight. I turned up to a locked door, found my way down a side alley onto the beach and into the hotel and it was like a ghost town, really scary as a solo female traveller. There was no sign on the door to say it was closed either. Tried calling hotel phone number and no answer either. I thought on my feet and made my way down the severely potholed road to the sister hotel Nerea where they told me I had been rebooked. I was really shaken up by the whole experience and very lucky I had my own vehicle or I would have been stranded. I tried on multiple occasions to speak to hotel management and was continually fobbed off and told they were out of town. I travel all over the world on a regular basis and have never experienced anything like this. I can’t believe both Expedia and Alea itself are still accepting reservations for this place. DO NOT BOOK, it’s a scam.

Overnattede 2 nætter i november 2025

10/10 Fremragende

Ming-Chen

7. okt. 2025

Overnattede 1 nat i oktober 2025

10/10 Fremragende

Ming-Chen

Rejste i en gruppe

7. okt. 2025

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter

Beautiful hotel. Excellent service. Would have loved to stay longer.

6/10 Okay

Selene

Rejste med familie

7. aug. 2025

Synes godt om: Service og personale

Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter

The property was dirty, rooms were not clean. When we arrive the power was out for almost 3 hrs. We had to step out.

Overnattede 2 nætter i juli 2025

2/10 Forfærdeligt

Marina

2. aug. 2025

Overnattede 2 nætter i juli 2025

2/10 Forfærdeligt

Jennifer

2. aug. 2025

Overnattede 5 nætter i juli 2025

10/10 Fremragende

Maliek

31. jul. 2025

Overnattede 2 nætter i juli 2025

2/10 Forfærdeligt

Carlos

Rejste med familie

28. jul. 2025

Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter

Very, very, disappointing, to say the least!...i payed $950. usd. For 2 basic rooms, for 3 nights. Rooms were very dated, and smelled bad. Asked if we can get upgraded since the place looked empy and was told they didn't have the availability. Lol. Wish i could've gotten a refund but they wouldn't. I was gonna post some pictures, but realized i didn't even bother taking any pics!! Pools were not even worth getting in. I say avoid!

Overnattede 3 nætter i juli 2025

8/10 Udmærket

Sarah

Rejste med familie

26. jul. 2025

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter

Like the view and all but no efforts to clean the beach

Overnattede 2 nætter i juli 2025

10/10 Fremragende

Alicia

Rejste med partner

25. jul. 2025

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter

No pudimos hospedarnos en Alea, estuvimos en Nerea, cuyo personal tiene una atención maravillosa. Cada día la persona de limpieza dejaba la habitación impecable. Las instalaciones siempre estaban idóneas y limpias. La playa a pesar del sargazo era accesible por el muelle. También disfrutamos con el kayak y los chalecos salvavidas que tienen a disposición.

Overnattede 4 nætter i juli 2025

2/10 Forfærdeligt

Verificeret rejsende

Rejste med familie

22. jul. 2025

Synes ikke om: Service og personale

Warning: Alea is selling rooms while CLOSED

Despite previous good reviews, this hotel is sadly currently a scam. We arrived to check in Sunday July 13th to find it was closed «for refurbishment». We had booked months in advance and have been continuously reachable via phone/hotels.com. And yet Alea made no attempts to warn us in advance. Instead we were told nonchalantly on arrival that we had been «relocated» to a different hotel where the room we were offered and facilities turned out to be below the standard we had already paid Alea for in advance. We also felt unsafe as this was unlike anything we have experienced on travels in the past. We would not accept the relocation and instead wanted to move to a hotel of our own choice. They told us that this was understandable and that we could get a refund after emailing the manager at Alea, which we did before we left. He has not responded to that nor to other attempts to contact him since, and has not refunded our payment for a stay that was supposed to be 6 nights but never happened! Hotels.com say they are working on getting our money back from the hotel, but as I write this they have not succeeded. We do not understand why Alea is allowed to continue selling rooms that are in fact unavailable, but hope their listings will be taken down shortly to prevent even more customers from being disappointed.

Overnattede 6 nætter i juli 2025

2/10 Forfærdeligt

Marie Eve

21. jul. 2025

Synes ikke om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter

Overnattede 2 nætter i juli 2025

2/10 Forfærdeligt

Alanna

13. jul. 2025

Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter

I showed up in the property was closed for so-called “renovations for weeks“ and I was moved to a different hotel so I honestly can’t even give a review of the property cause I never even saw it. Except for one staff member on site I was barely communicated with at all about this situation. Don’t book with this hotel unless you wanna be scammed.

Overnattede 5 nætter i juni 2025

8/10 Udmærket

Todd

28. jun. 2025

Overnattede 4 nætter i juni 2025

8/10 Udmærket

Myoung

20. jun. 2025

Synes godt om: Rengøring, service og personale

Beautiful, calm and peaceful place tucked away from busy Tulum city. It is our second time to visit this area because it is so beautiful there. Facility was beautiful but some updates might be needed immediately like broken hardwares and kitchen tools such as knife, pots, pans. Bed and service were excellent. We got almost everything we need immediately. You can have whatsapp chat with front office for any questions. The restaurant in the Alea was closed so we had to go to Mereva which is just few min walk for breakfast but it was not a big problem at all. Like most of shores, there are way too much seaweeds piled up so playing in the beach was almost impossible but they have lovely pools and they maintained it well. People consistantly removed seaweeds but it is impossible to remove which I did not know.

Overnattede 3 nætter i juni 2025

Alea Tulum

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Mad og drikke

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Hjælp til personer med et handicap

Andet

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9,4

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10/10 Fremragende