Hoteller nær Pony Pasture Park

"Excellent place to stay!"

"Had a great time with the pinball machines and game systems! Kids loved them too! And it was a great location right by the highway, but in a quiet neighborhood."

"It is quiet, clean and in convenient location. Service and hospitality were exceptional"

"There were repairs made to the wall inside the room. Plaster was all over the wall and carpet. The bathroom had clean towels, but the tub was not clean. Used soap and hair still in the tub, on the shower wall and floor beside the toilet. Even saw a large bed bug crawling on the pillow on the bed."

"The current average rating is way too high. This place is unremarkable, pictures on the site are unrepresentative and service is horrible. 1) service: This hotel is in the gold hotel.com rewards program. As gold members we should therefore be offered both a free drink and a complimentary upgrade if available. On this particular day the hotel was mostly empty. Upon check-in the person at the front desk entirely refused to provide either rewards although acknowledging that it was clearly stated...

"Great breakfast."

"When I pulled up to the entrance, I saw a lady arriving with a bag of food. I thought nothing of it. When I went to the check-in desk, there was no attendant. I called out, looked around, and in the dining area--no one responded. I thought this is weird, so I waited, and after about ten minutes, the lady I watched entering the lobby with a bag of food was actually the customer service attendant. I'm guessing she left to get food or had someone deliver food to her in the parking lot. She...

"Place was clean staff was friendly but you should offer a complimentary breakfast most places offer a breakfast you have to pay for everything at your establishment"

"Not a great place. Basic amenities in a not so great area outside Richmond. You get what you pay for…bed was clean. Towels were barely towels. Front desk was behind a plastic barrier….not a great sign when you first walk into the lobby. Clerk seemed annoyed that I was checking in."

"Free parking was nice"

"Silly and unprofessional check in. Very slow "

"There was only 1 elevator working the whole weekend. All of the guests were discussing it as we left today. Apparently, people were riding up with their luggage just to have an option at getting in with enough room to go down during checkout. At some points, there were 30 minute waits!"

"The room had a hole in the wall #138. No internet. I was working. And the morning manager made it worse. Never again will I stay at this Motel 6"