Hoteller nær Wilton House Museum

"Excellent place to stay!"

"It is quiet, clean and in convenient location. Service and hospitality were exceptional"

"Had a great time with the pinball machines and game systems! Kids loved them too! And it was a great location right by the highway, but in a quiet neighborhood."

"There were repairs made to the wall inside the room. Plaster was all over the wall and carpet. The bathroom had clean towels, but the tub was not clean. Used soap and hair still in the tub, on the shower wall and floor beside the toilet. Even saw a large bed bug crawling on the pillow on the bed."

"Great breakfast."

"Place was clean staff was friendly but you should offer a complimentary breakfast most places offer a breakfast you have to pay for everything at your establishment"

"When I pulled up to the entrance, I saw a lady arriving with a bag of food. I thought nothing of it. When I went to the check-in desk, there was no attendant. I called out, looked around, and in the dining area--no one responded. I thought this is weird, so I waited, and after about ten minutes, the lady I watched entering the lobby with a bag of food was actually the customer service attendant. I'm guessing she left to get food or had someone deliver food to her in the parking lot. She...

"The current average rating is way too high. This place is unremarkable, pictures on the site are unrepresentative and service is horrible. 1) service: This hotel is in the gold hotel.com rewards program. As gold members we should therefore be offered both a free drink and a complimentary upgrade if available. On this particular day the hotel was mostly empty. Upon check-in the person at the front desk entirely refused to provide either rewards although acknowledging that it was clearly stated...

"My recent stay at the Holiday Inn & Suites in Virginia was okay, but there were a few areas that could use improvement. The staff was polite, but the overall service felt inconsistent, and some interactions didn’t meet the level of attentiveness I expected. Nothing was terrible, but the experience didn’t quite match the standard I’m used to from this brand. With a bit more focus on cleanliness of the room, communication and guest support, this location could really shine."

"Not a great place. Basic amenities in a not so great area outside Richmond. You get what you pay for…bed was clean. Towels were barely towels. Front desk was behind a plastic barrier….not a great sign when you first walk into the lobby. Clerk seemed annoyed that I was checking in."

"During my one-week stay I had several problems with my key access to my room. I paid ahead of time for the full week my room access card would not work on at least 5 occasions. Each time I had to go to the office to have my keycard "fixed", and had to wait in line behind other guests who were signing in to even talk to the counter person. The Motel seems to be understaffed. Having said that, the room was clean,; and otherwise adequate for my needs. My phone didn't work for my entire stay, I was...

"Silly and unprofessional check in. Very slow "

"Rooms were ok clean but micro wave didn't work and temp to cold couldn't adjust ac"

"Gammelt nedslidt hotel. Vores værelse var beskidt. Kaffepletter på vægge, sengebetræk og møbler. Papirstynde vægge og rigtig meget larm fra forskellige folk der skændtes på gangen gennem hele natten. Ville aldrig anbefale det og vil aldrig bo her igen."