Hoteller nær Modlin Center for the Arts

"AC was leaking water. Reported to front desk and we were promised a different room because tech couldn’t fix it. Left for an appointment and when we returned, another staff at the front desk didn’t believe us when we asked for a different room. She went to the room and confirmed it was leaking but said there was no availability. She then contacted the staff from the previous shift and confirmed everything. Finally found another room. It was a frustrating experience and made us feel we were...

"my first stop for this trip. I love here"

"Dirty and gross"

"Shops nearby within walking distant. "

"We had a great experience staying at Pinball Pete’s place. Very clean, cozy, comfortable, with use of the kitchen and some food provided … and, of course, pinball! Our host also went above and beyond in helping us to resolve an unexpected issue. Hoping to stay there again in the future."

"Room was spacious and clean. Just one small issue with the shower door not closing properly so the floor got really wet when we took a shower."

"Clean room, friendly staff."

"Ok"

"Gammelt nedslidt hotel. Vores værelse var beskidt. Kaffepletter på vægge, sengebetræk og møbler. Papirstynde vægge og rigtig meget larm fra forskellige folk der skændtes på gangen gennem hele natten. Ville aldrig anbefale det og vil aldrig bo her igen."

"The staff were nice, but the rooms were not ready at check-in time so there was a significant wait, there were a number of people in the lobby waiting. Some said they had been waiting in excess of an hour for a ready room. And, while I didn't really need it, the stove did not work in my room and I heard other guests share that their kitchen appliances did not work either."

"Nice gym and indoor pool. Front desk staff helpful and cheerful. Very nice property with covered parking "

"Everything was great!"

"Clean rooms, comfy bed."

"Everything about this hotel was great. The location, staff and cleanliness was outstanding. I am in Henrico once or twice a month and this will be my go to hotel. "

"Everything was fine with the exception of the bathtub. There was a large crack in the wall tile and the tub was old and cracking which appeared unsafe to shower in.,"

"The receptionist was so sweet and accommodating. The service was great and the property was nice and clean."

"Parking was easy and available, even though it was a summer day in March."

"Clean spacious bedroom with a large bathroom. The AC was great and kept the room comfortable. The Gym was okay. I just used 1 of the treadmills. It had 4 pieces of equipment. The Staff was great and the location was perfectly in the city of Richmond "

"Traveled with multiple families and all of our rooms were extremely hot and thermostat seemed unresponsive. Also smelled like weed throughout halls and outside. Rooms were spacious and functional although bathrooms were very tight "