Hoteller nær Agecroft Hall

"Great stay, would recommend."

"We chose this hotel due to its proximity to relatives we were visiting. The staff was competent, our room quiet and comfortable, and the breakfast was good (albeit lacking in healthy options). One hassle worth noting was one of the two elevators for the 8-story hotel was non-functional during our three night stay. This proved to be a major inconvenience at during the morning hours when guests were trying to get to breakfast, return from breakfast, and/or leave. Wait time for an elevator was ten...

"Great staff Excellent property Nice amenities "

"All was good. "

"Great location, great staff. The ballrooms and other event amenities looked great. We saw lots of wedding groups. The rooms were clean but opportunity to modernize. For example, having USB-C charging options and more connection points for devices would be nice. No market pantry for a quick grab and go option and the fact that the onsite restaurant is not open for lunch on Saturday and Sunday is a bit inconvenient, esp if you're in a rush but plenty of options nearby. "

"Silly and unprofessional check in. Very slow "

"overpriced. bad experience at check-in where they lost my reservation and I had to wait. toilet ran loudly all night.Tried to checkout and waited for someone to come to the front desk but no one was working. "

"Would be higher but the property was under renovation. "

"Friendly staff , easy check in and out process, clean room, close to walking trails "

"The pool was closed for repairs, which was the primary reason we chose this hotel. The room smelled like urine but did improve once we turned on the air conditioning. They gave us a handicapped accessible room (which we didnt need) and the adjustable shower head would not stay up. There was no exhaust fan in the bathroom so it was smelly and musty after use. The staff was great. "

"Nice"

"The property was very clean and conveniently located. I needed some customer service while there and the staff was very friendly. "

"The current average rating is way too high. This place is unremarkable, pictures on the site are unrepresentative and service is horrible. 1) service: This hotel is in the gold hotel.com rewards program. As gold members we should therefore be offered both a free drink and a complimentary upgrade if available. On this particular day the hotel was mostly empty. Upon check-in the person at the front desk entirely refused to provide either rewards although acknowledging that it was clearly stated...

"Convenient Courteous Good value Excellent breakfast "