Hoteller nær Carytown

"Very worn. Elevator and front dor out of order. Many rooms deemed unsafe (picture). Room without shower curtain and coffee cups. Not clean. Homeless people sleeping on the staircase. Seems like closing down? Price way too high for that quality!"

"Quiet, well maintained property, helpful staff. Ac worked good, hot water was hot and the check out process was quick"

"The current average rating is way too high. This place is unremarkable, pictures on the site are unrepresentative and service is horrible. 1) service: This hotel is in the gold hotel.com rewards program. As gold members we should therefore be offered both a free drink and a complimentary upgrade if available. On this particular day the hotel was mostly empty. Upon check-in the person at the front desk entirely refused to provide either rewards although acknowledging that it was clearly stated...

"Had a great time with the pinball machines and game systems! Kids loved them too! And it was a great location right by the highway, but in a quiet neighborhood."

"Perhaps this is a more general hotel thing cutting corners and not including stuff that used to be standard but there is basically no housekeeping. They change towels (no fresh linens, no cleaning) every other day. Literally we got new towels and a roll of toilet paper. Supposedly if you stay a week they clean the room. I’m sure it saves them a ton of money but the savings sure don’t seem to be passed on to the customer. We could have used the floor vacuumed but not gonna happen! There...

"NA"

"Silly and unprofessional check in. Very slow "

"Very good experience"

"Nice!"

"We had a very pleasant stay at Residence Inn Richmond Midtown/Glenside in Richmond, Virginia. The hotel was in a great location, only around 8 minutes driving distance from our daughter’s apartment, which made it very convenient for us. The room was clean, spacious, and comfortable. We also really enjoyed the great complimentary breakfast each morning. Overall, we enjoyed our stay and would gladly stay in any Residence Inn."

"It is quiet, clean and in convenient location. Service and hospitality were exceptional"

"During my one-week stay I had several problems with my key access to my room. I paid ahead of time for the full week my room access card would not work on at least 5 occasions. Each time I had to go to the office to have my keycard "fixed", and had to wait in line behind other guests who were signing in to even talk to the counter person. The Motel seems to be understaffed. Having said that, the room was clean,; and otherwise adequate for my needs. My phone didn't work for my entire stay, I was...

"Clean"

"Very comfortable room and bed. Breakfast was decent. Nice outside sitting area."

"Don’t go to this hotel; find somewhere else to stay, please. You have to pay for parking while staying there, and when I arrived, the room didn’t have a remote control for the TV. The staff had to come back to my room several times for about 30 minutes to change the channel on the TV. Then, on the remote, it said Netflix, but you can’t watch it because they were in the process of switching it over. I won’t be going back there; I woke up this morning to find charges on my account. SMH.""

"The staff was friendly and helpful. The cleaning people were very kind"

"Parking too much $$$, hotel and room not very clean."